TCI Training
4 Nonverbal Techniques for using active listening: - ANS - 1. Silence
2. Nods
3. Facial expressions
4. Eye contact
\A crisis occurs when - ANS - A young person's inability to cope results in a
change in behavior.
\A setting condition is: - ANS - Anything that makes challenging behavior more or
less likely to occur.
\Active listening - ANS - identifies and validates feelings
reduces defensiveness
promotes change
\Assessing behaviors - ANS - 1. All behavior has meaning
2. Behavior reflects need
3. Trauma effects hie children behave
\Baseline behavior is - ANS - An individual child's normal level of functioning.
\Crisis is an opportunity for - ANS - Learning
\During a potentially violent situation name three aspects of non-verbal crisis
communication that staff should consider. - ANS - 1. Eye contact
2. Body language
3. Personal space
4. Height differences
5. Gender differences
6. Cultural differences
\Effective TCI implementation includes - ANS - 1. Leadership and support
2. Clinical participation
3. Supervision and post crisis response
4. Training and competency standards
Documentation and incident monitoring and feedback
\Examples of setting conditions that may make challenging behavior more or less
likely to occur - ANS - 1. Organizational culture (control oriented, poor
communication)
2. Environment (hot, crowded)
3. Program related (routine, staffing, activities)
4. Personal (illness, medications, trauma)
5. Relationship-based (excessive controls, "us vs them" culture)
, \List some options to handle physical violence that DO NOT include restraint. -
ANS - 1. Eliminate one of the elements of the violent situation
2. Make a directive statement
3. Use releases or protective intervention
4. Leave the situation and get assistance
\Pain based behavior includes - ANS - 1. Impulsive outbursts
2. Aggression
3. Running away
4. Self-injury
5. Defiance
6. Inability to regulate emotions
7. Trauma re-enactment
\Physical restraint should be avoided in some situations which indicate the need
for restraint. Some examples are: - ANS - 1. We cannot control the young person
safely
2. We are not in control or are too angry
3. Sexual stimulation is the motivation
4. The young person has a weapon
5. We are in a public place
6. Young person's medical condition prohibits it
7. Young person has emotional problems risking retraumatization
8. Young person is on medication(s) that affects his or her system
\Predisposing risk factors to consider BEFORE physical restraint are: - ANS - 1.
Obesity
2. Prolonged violent physical agitation
3. Hot, humid environments
4. Individuals taking certain types of medication
5. Underlying natural disease (I.e. Enlarged heart, asthma, high BP, diabetes)
\Reactive accession is EMOTION driven - ANS - Proactive aggression is GOAL
oriented.
\Remove the potential trigger to violence by - ANS - Don't touch angry person
avoid making moves or provocative statements
Avoiding the conflict cycle and counter aggression
Removing others who might trigger the violence
\Some examples of pain based behaviors are: - ANS - 1. Impulsive outbursts
2. Aggression
3. Running away
4. Defiance
\Some of the non-verbal co-regulation "help me help myself" strategies are: - ANS
- 1. Take a deep breath
4 Nonverbal Techniques for using active listening: - ANS - 1. Silence
2. Nods
3. Facial expressions
4. Eye contact
\A crisis occurs when - ANS - A young person's inability to cope results in a
change in behavior.
\A setting condition is: - ANS - Anything that makes challenging behavior more or
less likely to occur.
\Active listening - ANS - identifies and validates feelings
reduces defensiveness
promotes change
\Assessing behaviors - ANS - 1. All behavior has meaning
2. Behavior reflects need
3. Trauma effects hie children behave
\Baseline behavior is - ANS - An individual child's normal level of functioning.
\Crisis is an opportunity for - ANS - Learning
\During a potentially violent situation name three aspects of non-verbal crisis
communication that staff should consider. - ANS - 1. Eye contact
2. Body language
3. Personal space
4. Height differences
5. Gender differences
6. Cultural differences
\Effective TCI implementation includes - ANS - 1. Leadership and support
2. Clinical participation
3. Supervision and post crisis response
4. Training and competency standards
Documentation and incident monitoring and feedback
\Examples of setting conditions that may make challenging behavior more or less
likely to occur - ANS - 1. Organizational culture (control oriented, poor
communication)
2. Environment (hot, crowded)
3. Program related (routine, staffing, activities)
4. Personal (illness, medications, trauma)
5. Relationship-based (excessive controls, "us vs them" culture)
, \List some options to handle physical violence that DO NOT include restraint. -
ANS - 1. Eliminate one of the elements of the violent situation
2. Make a directive statement
3. Use releases or protective intervention
4. Leave the situation and get assistance
\Pain based behavior includes - ANS - 1. Impulsive outbursts
2. Aggression
3. Running away
4. Self-injury
5. Defiance
6. Inability to regulate emotions
7. Trauma re-enactment
\Physical restraint should be avoided in some situations which indicate the need
for restraint. Some examples are: - ANS - 1. We cannot control the young person
safely
2. We are not in control or are too angry
3. Sexual stimulation is the motivation
4. The young person has a weapon
5. We are in a public place
6. Young person's medical condition prohibits it
7. Young person has emotional problems risking retraumatization
8. Young person is on medication(s) that affects his or her system
\Predisposing risk factors to consider BEFORE physical restraint are: - ANS - 1.
Obesity
2. Prolonged violent physical agitation
3. Hot, humid environments
4. Individuals taking certain types of medication
5. Underlying natural disease (I.e. Enlarged heart, asthma, high BP, diabetes)
\Reactive accession is EMOTION driven - ANS - Proactive aggression is GOAL
oriented.
\Remove the potential trigger to violence by - ANS - Don't touch angry person
avoid making moves or provocative statements
Avoiding the conflict cycle and counter aggression
Removing others who might trigger the violence
\Some examples of pain based behaviors are: - ANS - 1. Impulsive outbursts
2. Aggression
3. Running away
4. Defiance
\Some of the non-verbal co-regulation "help me help myself" strategies are: - ANS
- 1. Take a deep breath
