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MGT 3620-EXAM 1 Questions And Answers
100% Guaranteed Pass.
Organizational Behavior - Answer✔a field of study devoted to understanding, explaining, and
ultimately improving the attitudes and behaviors of individuals and groups in organizations
How are Human resources and Organizational Behaviors (OB) different - Answer✔Management
takes the theories and principles studied in OB and explores the "nuts-and-bolts" applications
of those principles in organizations
How are Strategic management and Organizational Behaviors (OB) different - Answer✔Focuses
on the product choices and industry characteristics that affect an organization's profitability
What are the "NO" arguments towards the question "Do firms that do a good job managing
organizational behavior concepts become more profitable as a result - Answer✔The product is
most important & people will buy it based on quality, regardless of how a company treats their
employees
What is an example of the "NO" argument - Answer✔Walmart is profitable because of its cost
leadership strategy, even though it has a reputation of sometimes treating employees poorly
What are the "YES" arguments towards the question "Do firms that do a good job managing
organizational behavior concepts become more profitable as a result - Answer✔There are costs
associated with turnover and you want to retain innovative employees. More satisfied
employees will also offer better customer service.
What is an example of the "YES" argument - Answer✔Hilton is profitable and is known for their
customer service. They are often ranked one of the best companies to work for.
What does a resource-based view of organizations do - Answer✔Describe what makes a
resource valuable by creating long-term profits for the firm
What are some examples of resource-based views - Answer✔Knowledge, ability and culture
When are resources more valuable - Answer✔Rare & inimitable (Good people are hard to find)
1|Page
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED.
When are people inimitable - Answer✔History, numerous small decisions, socially complex
resources
What does it mean "People create history" - Answer✔A collective pool of experience, wisdom,
& knowledge
What does it mean "People make numerous small decisions" - Answer✔Cannot easily be
observed by competitors
What does it mean "People create socially complex resources" - Answer✔Like culture,
teamwork, trust, and reputation. It is gar for other companies to imitate the development of
these.
What are organization engagement in OB practices associated with - Answer✔Less turnover,
more market value, more profits, higher survival rate, better portfolios
What is it called when 12% of organizations will do what is required to build profits by putting
people first - Answer✔The rule of one-eighth
½ of organizations don't believe - Answer✔The importance of OB
½ of those who do believe in the importance of OB - Answer✔Will only make a simple, single
change & not realize it takes a more comprehensive approach
½ of those who do take a comprehensive & systematic approach will - Answer✔Persist with the
changes long enough to see benefits
How do we "know" things - Answer✔Methods of experience, intuition, authority, & science.
Method of experience - Answer✔People have some belief because it is consistent with their
own experience and observations
Method of intuition - Answer✔People have some belief because it "just stands to reason" -it
seems obvious or self-evident
Method of authority - Answer✔People have some belief because some respected official,
agency, or source has said it is so.
Method of science - Answer✔People accept a belief b/c scientific studies have tended to
replicate that result using a series of samples, settings, & methods
In the scientific method, what is THEORY - Answer✔Collection of assertions-both verbal &
symbolic-that specify how & when variables are related, as well as the conditions in which they
should (& should not) be related.
2|Page
MGT 3620-EXAM 1 Questions And Answers
100% Guaranteed Pass.
Organizational Behavior - Answer✔a field of study devoted to understanding, explaining, and
ultimately improving the attitudes and behaviors of individuals and groups in organizations
How are Human resources and Organizational Behaviors (OB) different - Answer✔Management
takes the theories and principles studied in OB and explores the "nuts-and-bolts" applications
of those principles in organizations
How are Strategic management and Organizational Behaviors (OB) different - Answer✔Focuses
on the product choices and industry characteristics that affect an organization's profitability
What are the "NO" arguments towards the question "Do firms that do a good job managing
organizational behavior concepts become more profitable as a result - Answer✔The product is
most important & people will buy it based on quality, regardless of how a company treats their
employees
What is an example of the "NO" argument - Answer✔Walmart is profitable because of its cost
leadership strategy, even though it has a reputation of sometimes treating employees poorly
What are the "YES" arguments towards the question "Do firms that do a good job managing
organizational behavior concepts become more profitable as a result - Answer✔There are costs
associated with turnover and you want to retain innovative employees. More satisfied
employees will also offer better customer service.
What is an example of the "YES" argument - Answer✔Hilton is profitable and is known for their
customer service. They are often ranked one of the best companies to work for.
What does a resource-based view of organizations do - Answer✔Describe what makes a
resource valuable by creating long-term profits for the firm
What are some examples of resource-based views - Answer✔Knowledge, ability and culture
When are resources more valuable - Answer✔Rare & inimitable (Good people are hard to find)
1|Page
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED.
When are people inimitable - Answer✔History, numerous small decisions, socially complex
resources
What does it mean "People create history" - Answer✔A collective pool of experience, wisdom,
& knowledge
What does it mean "People make numerous small decisions" - Answer✔Cannot easily be
observed by competitors
What does it mean "People create socially complex resources" - Answer✔Like culture,
teamwork, trust, and reputation. It is gar for other companies to imitate the development of
these.
What are organization engagement in OB practices associated with - Answer✔Less turnover,
more market value, more profits, higher survival rate, better portfolios
What is it called when 12% of organizations will do what is required to build profits by putting
people first - Answer✔The rule of one-eighth
½ of organizations don't believe - Answer✔The importance of OB
½ of those who do believe in the importance of OB - Answer✔Will only make a simple, single
change & not realize it takes a more comprehensive approach
½ of those who do take a comprehensive & systematic approach will - Answer✔Persist with the
changes long enough to see benefits
How do we "know" things - Answer✔Methods of experience, intuition, authority, & science.
Method of experience - Answer✔People have some belief because it is consistent with their
own experience and observations
Method of intuition - Answer✔People have some belief because it "just stands to reason" -it
seems obvious or self-evident
Method of authority - Answer✔People have some belief because some respected official,
agency, or source has said it is so.
Method of science - Answer✔People accept a belief b/c scientific studies have tended to
replicate that result using a series of samples, settings, & methods
In the scientific method, what is THEORY - Answer✔Collection of assertions-both verbal &
symbolic-that specify how & when variables are related, as well as the conditions in which they
should (& should not) be related.
2|Page
