Operations Management Exam Set
Questions and Answers 100% Solved
Operations managers are responsible for assessing consumer wants and needs
and selling and promoting the organization's goods or services. - ✔✔FALSE
Operation managers are not responsible for promoting goods/services.
Often, the collective success or failure of companies' operations functions will
impact the ability of a nation to compete with other nations. - ✔✔TRUE A
nation is often only as competitive as its companies.
Companies are either producing goods or delivering services. This means that
only one of the two types of operations management strategies are used. -
✔✔FALSE Most systems involve a blend of goods and services.
Operations, marketing, and finance function independently of each other in
most organizations. - ✔✔FALSE Operations, marketing and finance are naturally
dependent upon one another
The greater the degree of customer involvement, the more challenging the
design and management of operations. - ✔✔TRUE Greater customer
involvement leads to more complexity in the design and management of
operations.
1|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
, Goods producing organizations are not involved in service activities. - ✔✔FALSE
Most systems involve a blend of goods and services.
Service operations require additional inventory because of the unpredictability
of consumer demand. - ✔✔FALSE Service operations cannot use inventory as a
hedge against unpredictable demand.
The value of outputs is measured by the prices customers are willing to pay for
goods or services. - ✔✔TRUE Customers' willingness to pay for goods or services
sets the value of these outputs.
The use of models will guarantee the best possible decisions. - ✔✔FALSE Models
are useful, but their use does not guarantee the best decisions.
People who work in the field of operations should have skills that include both
knowledge and people skills. - ✔✔TRUE Operations management requires a
blend of knowledge and people skills.
Assembly lines achieved productivity but at the expense of standard of living. -
✔✔FALSE Productivity and standard of living go hand in hand.
The operations manager has primary responsibility for making operations
system design decisions, such as system capacity and location of facilities. -
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©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
Questions and Answers 100% Solved
Operations managers are responsible for assessing consumer wants and needs
and selling and promoting the organization's goods or services. - ✔✔FALSE
Operation managers are not responsible for promoting goods/services.
Often, the collective success or failure of companies' operations functions will
impact the ability of a nation to compete with other nations. - ✔✔TRUE A
nation is often only as competitive as its companies.
Companies are either producing goods or delivering services. This means that
only one of the two types of operations management strategies are used. -
✔✔FALSE Most systems involve a blend of goods and services.
Operations, marketing, and finance function independently of each other in
most organizations. - ✔✔FALSE Operations, marketing and finance are naturally
dependent upon one another
The greater the degree of customer involvement, the more challenging the
design and management of operations. - ✔✔TRUE Greater customer
involvement leads to more complexity in the design and management of
operations.
1|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
, Goods producing organizations are not involved in service activities. - ✔✔FALSE
Most systems involve a blend of goods and services.
Service operations require additional inventory because of the unpredictability
of consumer demand. - ✔✔FALSE Service operations cannot use inventory as a
hedge against unpredictable demand.
The value of outputs is measured by the prices customers are willing to pay for
goods or services. - ✔✔TRUE Customers' willingness to pay for goods or services
sets the value of these outputs.
The use of models will guarantee the best possible decisions. - ✔✔FALSE Models
are useful, but their use does not guarantee the best decisions.
People who work in the field of operations should have skills that include both
knowledge and people skills. - ✔✔TRUE Operations management requires a
blend of knowledge and people skills.
Assembly lines achieved productivity but at the expense of standard of living. -
✔✔FALSE Productivity and standard of living go hand in hand.
The operations manager has primary responsibility for making operations
system design decisions, such as system capacity and location of facilities. -
2|Page
©NINJANERD 2025/2026. YEAR PUBLISHED 2025.
