15th Edition By Stephen P. Robbins
Chapters 1 - 18, Complete
,Contents
1. Managers and You in the Workplace
2. Making Decisions
3. Influence of the External Environment and the Organization’s Culture
4. Managing in a Global Environment
5. Managing Diversity
6. Managing Social Responsibility and Ethics
7. Managing Change and Disruptive Innovation
8. Foundations of Planning
9. Managing Strategy
10. Entrepreneurial Ventures
11. Designing Organizational Structure
12. Managing Human Resources
13. Managing Groups and Teams
14. Managing Communication
15. Understanding and Managing Individual Behavior
16. Motivating Employees
17. Being an Effective Leader
18. Controlling People and Operations
,Chapter 1 Managers and You in the Workplace
1) Time should be considered a(n) resource.
A) abundant
B) diminishing
C) limited
D) renewabl
e ANSWER:
C Diff: 2
AACSB: Analytical thinking
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
time
Classification: Concept
2) One method to become more efficient in managing your time is to
jk jk . jk jk jk jk jk jk jk jk jk
A) classify each activity or task as A, B, or C
jk jk jk jk jk jk jk jk jk
B) schedule more in one day than you can reasonably expect to finish
jk jk jk jk jk jk jk jk jk jk jk
C) enlist the aid of a management coach to keep you on task
jk jk jk jk jk jk jk jk jk jk jk
D) shorten deadlines so you will be pressed to complete tasks ear
jk jk jk jk jk jk jk jk jk jk
ly ANSWER: A
j k j k
Diff: 2 jk
AACSB: Application of knowledge
j k jk jk
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
time
j k
Classification: Concept j k
3) Technology makes it easier to stay connected but jk . jk jk jk jk jk jk
A) there is always the risk of security breaches and the theft of information necessary for go
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
od time management practices
j k jk jk
B) it raises expectations on the part of those to whom we are connected
jk jk jk jk jk jk jk jk jk jk jk jk
C) technology fails, batteries lose power, and their effectiveness wanes
jk jk jk jk jk jk jk jk
D) it also presents constant distractions, making it difficult to stay on tas
jk jk jk jk jk jk jk jk jk jk jk
k ANSWER: D
j k j k
Diff: 2 jk
AACSB: Reflective thinking
j k jk
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
time
j k
Classification: Critical thinking j k jk
, 4) In today's workplace,
jk . jk
A) women are more likely than men to be promoted into management
jk jk jk jk jk jk jk jk jk jk
B) many employees perform work that in the past was considered managerial activities
jk jk jk jk jk jk jk jk jk jk jk
C) women tend to be more effective supervisors than men
jk jk jk jk jk jk jk jk
D) most organizations have eliminated the title of manag
jk jk jk jk jk jk jk
er ANSWER: B
j k j k
Diff: 2 jk
AACSB: Reflective thinking j k jk
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
time
j k
Classification: Concept j k
5) Because this is her first job, Melanie was unclear about what managers actually do.
jk jk jk jk jk jk jk jk jk jk jk jk jk
Fortunately her training materials explained that a manager's job focuses on
j k jk . jk jk jk jk jk jk jk jk jk
A) performing clerical duties jk jk
B) personal achievement jk
C) helping others accomplish their work goals
jk jk jk jk jk
D) supervising groups rather than individual employee jk jk jk jk jk
s ANSWER: C
j k j k
Diff: 2 jk
AACSB: Analytical thinking; Application of knowledge
j k jk jk jk jk
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
time
j k
Classification: Application j k
6) An individual who works with and through other people by coordinating their work activitie
jk jk jk jk jk jk jk jk jk jk jk jk jk
s in order to accomplish organizational goals is
j k jk jk . jk jk jk jk
A) an assembly line worker
jk jk jk
B) a laborer jk
C) a manager jk
D) a salesperso
jk
n ANSWER: C
jk jkjkjk jk
Diff: 1 jk
AACSB: Reflective thinking j k jk
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
time
j k
Classification: Concept j k