Exam Questions and CORRECT Answers
Motivation - CORRECT ANSWER - the psychological processes that underlie the
direction, intensity, and persistence of behavior or thought
P=AxMxO - CORRECT ANSWER - Performance equal ability times motivation times
opportunity
Need Based theory of motivation - CORRECT ANSWER - People are motivated by the
desire to fulfill unmet needs
Job Design-related motivation - CORRECT ANSWER - focuses on design of job having
implications for improved satisfaction, motivation and performance and reduced absenteeism,
turnover, etc
The different types of job design approaches - CORRECT ANSWER - -Job enlargement
-job enrichment
-Job rotation
-Job crafting
-Job simplification
-Job characteristics model
Job Characteristics model - CORRECT ANSWER - Core Job characteristics -> Critical
Psychological States -> Outcomes
Equity Theory - CORRECT ANSWER - a theory that states that people will be motivated
when they perceive that they are being treated fairly
Outputs over inputs
, Expectancy Theory - CORRECT ANSWER - It proposes that people are motivated by
their conscious expectations of what will happen if they do certain things, and are more
productive when they believe their expectations will be realized.
SMART Goals - CORRECT ANSWER - -Specific
-Measurable
-Attainable
-Relevant
-Timeliness
Job Satisfaction - CORRECT ANSWER - An affective or emotional response to ones job
Compensation - CORRECT ANSWER - The rewards, usually monetary in nature that
reinforce behavior, organizational membership, performance and retention
Merit Pay - CORRECT ANSWER - links an individual's salary or wage increase directly
to measures of performance accomplishment
Incentive Pay - CORRECT ANSWER - variable pay as primary or secondly income source
Can be supplemental income (commissions) or sole source of income
ESOP (employee stock ownership plan) - CORRECT ANSWER - employee ownership
plans that give employers certain tax and financial advantages when stock is granted to
employees
Profit Sharing - CORRECT ANSWER - incentive pay in which payments are a percentage
of the organization's profits and do not become part of the employees' base salary