BUSMHR 3200 Exam 2 Lecture Notes
UPDATED Exam Questions and
CORRECT Answers
Total Rewards - CORRECT ANSWER - the sum total of all the things in the work
experience that affect (or are available) to an employee
Motivation - CORRECT ANSWER - psychological (and physiological) processes that
underlie the direction, intensity, and persistence of behavior or thought
"Equation" regarding performance - CORRECT ANSWER - P=A x M x O
(Performance=Ability x Motivation x Opportunity)
Needs - CORRECT ANSWER - physiological or psychological deficiencies that arouse
and drive behavior
Maslow's Hierarchy of Needs (Strict) - CORRECT ANSWER - Physiological, Safety,
Social, Esteem, Self-Actualization
Alderfer's ERG Theory (Not Strict) - CORRECT ANSWER - Existence
(Physiological/Safety Needs)
Relatedness (Social Needs)
Growth (Esteem, Self-Actualization Needs)
McClelland's Theory of Needs - CORRECT ANSWER - motivation is a function of three
different needs that vary from individual to individual
Need for Achievement - CORRECT ANSWER - the desire to accomplish something
difficult
, Need for Affiliation - CORRECT ANSWER - the desire to spend time in social
relationships and activities
Need for Power - CORRECT ANSWER - the desire to influence, coach, teach, or
encourage others to achieve (positive)
Job Enlargement - CORRECT ANSWER - increasing the scope of a job through extending
the range of its job duties and responsibilities generally within the same level and periphery
Job Enrichment - CORRECT ANSWER - method of motivating employees where a job is
designed to have interesting and challenging tasks which can require more skill and can increase
pay
Job Rotation - CORRECT ANSWER - a job enrichment strategy that involves moving
employees from one job to another
Job Crafting - CORRECT ANSWER - individually-driven work design process which
refers to self-initiated, proactive strategies to change the characteristics of one's job to better
align the job with personal needs, goals, and skills
Job Simplification - CORRECT ANSWER - the process of reducing the number of tasks a
worker performs
Equity Theory (Outcomes/Inputs) - CORRECT ANSWER - suggests that employees
compare their own inputs and outputs (e.g., effort and rewards) to those of others, and when
there is a perceived imbalance, they will act to restore equity
Outcomes - CORRECT ANSWER - what one gets from the job (tangible and intangible)
Inputs - CORRECT ANSWER - what one puts into the job (tangible and intangible)
UPDATED Exam Questions and
CORRECT Answers
Total Rewards - CORRECT ANSWER - the sum total of all the things in the work
experience that affect (or are available) to an employee
Motivation - CORRECT ANSWER - psychological (and physiological) processes that
underlie the direction, intensity, and persistence of behavior or thought
"Equation" regarding performance - CORRECT ANSWER - P=A x M x O
(Performance=Ability x Motivation x Opportunity)
Needs - CORRECT ANSWER - physiological or psychological deficiencies that arouse
and drive behavior
Maslow's Hierarchy of Needs (Strict) - CORRECT ANSWER - Physiological, Safety,
Social, Esteem, Self-Actualization
Alderfer's ERG Theory (Not Strict) - CORRECT ANSWER - Existence
(Physiological/Safety Needs)
Relatedness (Social Needs)
Growth (Esteem, Self-Actualization Needs)
McClelland's Theory of Needs - CORRECT ANSWER - motivation is a function of three
different needs that vary from individual to individual
Need for Achievement - CORRECT ANSWER - the desire to accomplish something
difficult
, Need for Affiliation - CORRECT ANSWER - the desire to spend time in social
relationships and activities
Need for Power - CORRECT ANSWER - the desire to influence, coach, teach, or
encourage others to achieve (positive)
Job Enlargement - CORRECT ANSWER - increasing the scope of a job through extending
the range of its job duties and responsibilities generally within the same level and periphery
Job Enrichment - CORRECT ANSWER - method of motivating employees where a job is
designed to have interesting and challenging tasks which can require more skill and can increase
pay
Job Rotation - CORRECT ANSWER - a job enrichment strategy that involves moving
employees from one job to another
Job Crafting - CORRECT ANSWER - individually-driven work design process which
refers to self-initiated, proactive strategies to change the characteristics of one's job to better
align the job with personal needs, goals, and skills
Job Simplification - CORRECT ANSWER - the process of reducing the number of tasks a
worker performs
Equity Theory (Outcomes/Inputs) - CORRECT ANSWER - suggests that employees
compare their own inputs and outputs (e.g., effort and rewards) to those of others, and when
there is a perceived imbalance, they will act to restore equity
Outcomes - CORRECT ANSWER - what one gets from the job (tangible and intangible)
Inputs - CORRECT ANSWER - what one puts into the job (tangible and intangible)
