Questions and CORRECT Answers
Training - CORRECT ANSWER - An organization's planned efforts to help employees
acquire job-related knowledge, skills, abilities, and behaviors, with the goal of applying these on
the job
Instructional Design - CORRECT ANSWER - A process of systematically developing
training to meet specified needs
Learning Management System (LMS) - CORRECT ANSWER - A computer application
that automates the administration, development, and delivery of training programs
Needs Assessment - CORRECT ANSWER - The process of evaluating the organization,
individual employees, and employees' tasks to determine what kinds of training, if any, are
necessary
Organization Analysis - CORRECT ANSWER - A process for determining the
appropriateness of training by evaluating the characteristics of the organization
Person Analysis - CORRECT ANSWER - A process of determining individuals' needs and
readiness for training
Task Analysis - CORRECT ANSWER - The process of identifying and analyzing tasks to
be trained for
Readiness for Training - CORRECT ANSWER - A combination of employee
characteristics and positive work environment that permit training
E-Learning - CORRECT ANSWER - Receiving training via the Internet or the
organization's intranet
, On the Job Training - CORRECT ANSWER - Training method in which a person with job
experience and skill guides trainees in practicing job skills at the workplace
Apprenticeship - CORRECT ANSWER - A work-study training method that teaches job
skills through a combination of on-the-job training and classroom training
Internship - CORRECT ANSWER - On-the-job learning sponsored by an educational
institution as a component of an academic program
Simulation - CORRECT ANSWER - A training method that represents real-life situation,
with trainees making decisions resulting in outcomes that mirror what would happen on the job
Avatars - CORRECT ANSWER - Computer depictions of trainees, which the trainees
manipulate in an online role-play
Virtual Reality - CORRECT ANSWER - A computer-based technology that provides an
interactive, three-dimensional learning experience
Experiential Programs - CORRECT ANSWER - Training programs in which participants
learn concepts and apply them by simulating behaviors involved and analyzing the activity,
connecting it with real-life situations
Adventure Learning - CORRECT ANSWER - A teamwork and leadership training
program based on the use of challenging, structured outdoor activities
Cross Training - CORRECT ANSWER - Team training in which team members
understand and practice each other's skills so that they are prepared to step in and take another
member's place