BUSMHR 3200 exam 1 UPDATED Exam
Questions and CORRECT Answers
3 levels of organization - CORRECT ANSWER - individual, team, and organizational
(describe each)
context of strategy - CORRECT ANSWER - organizational behavior and human capital
management decisions should always be made with overall company in mid.
Derailers - CORRECT ANSWER - insensitive to others, poor working relations, inability
to build or lead a team, unable to change or adapt (just not good workers, they suck)
Human relations movement - CORRECT ANSWER - refers to researchers who study
behavior of people in groups or work place groups. focus on "human" factors.
People: Mary Park Follet-management theory
elton mayo
McGregor's Theory 'X' - CORRECT ANSWER - people don't like work, they require
supervision all the time, prefer to be told what to do and directed, don't like responsibility (not
good workers)
McGregor's Theory 'Y' - CORRECT ANSWER - people view work as something as
natural as rest or play, they are ambitious, self-motivated, responsible (good workers)
Strategic Management Overview - CORRECT ANSWER - critical or organizations
success. Addresses competitive challenges faced by organization, plan for integrating goals. has
2 primary elements
2 Primary elements of Strategic management overview - CORRECT ANSWER - Strategic
Formulation- designing a strategy. (vision, missions, goals) SWOT used here
Strategic Implementation- making it happen! (star model)
, Galbraith's star model - CORRECT ANSWER - Strategy, structure, systems and processes,
metrics and rewards, and people.
Strategic issues related to human resource management - CORRECT ANSWER - think
about how amazon bought whole foods. think of how companies merge and outsourcing.
Organizational Culture - CORRECT ANSWER - the values shared by associates in an
organization. 4 primary functions
-give members an org identity
-facilitate collective commitment
-promote social system stability
-promote understanding of the org.
Values - CORRECT ANSWER - uphold integrity, judgement in what is important in an
org. Has 2 types of values (what are they?) The greater the diff between the two values, the
greater the likelihood for dissatisfaction.
Exposed Value - CORRECT ANSWER - values that the organization states that it believes
in (missions statements, values, etc)
Enacted Values - CORRECT ANSWER - Values that the organization members perceive to
be values by the org- the "reality"
Culture - CORRECT ANSWER - Values shared by associates in an organization
How can we understand an organizations culture? - CORRECT ANSWER - Through their
stories, myths, heroes, etc.
Questions and CORRECT Answers
3 levels of organization - CORRECT ANSWER - individual, team, and organizational
(describe each)
context of strategy - CORRECT ANSWER - organizational behavior and human capital
management decisions should always be made with overall company in mid.
Derailers - CORRECT ANSWER - insensitive to others, poor working relations, inability
to build or lead a team, unable to change or adapt (just not good workers, they suck)
Human relations movement - CORRECT ANSWER - refers to researchers who study
behavior of people in groups or work place groups. focus on "human" factors.
People: Mary Park Follet-management theory
elton mayo
McGregor's Theory 'X' - CORRECT ANSWER - people don't like work, they require
supervision all the time, prefer to be told what to do and directed, don't like responsibility (not
good workers)
McGregor's Theory 'Y' - CORRECT ANSWER - people view work as something as
natural as rest or play, they are ambitious, self-motivated, responsible (good workers)
Strategic Management Overview - CORRECT ANSWER - critical or organizations
success. Addresses competitive challenges faced by organization, plan for integrating goals. has
2 primary elements
2 Primary elements of Strategic management overview - CORRECT ANSWER - Strategic
Formulation- designing a strategy. (vision, missions, goals) SWOT used here
Strategic Implementation- making it happen! (star model)
, Galbraith's star model - CORRECT ANSWER - Strategy, structure, systems and processes,
metrics and rewards, and people.
Strategic issues related to human resource management - CORRECT ANSWER - think
about how amazon bought whole foods. think of how companies merge and outsourcing.
Organizational Culture - CORRECT ANSWER - the values shared by associates in an
organization. 4 primary functions
-give members an org identity
-facilitate collective commitment
-promote social system stability
-promote understanding of the org.
Values - CORRECT ANSWER - uphold integrity, judgement in what is important in an
org. Has 2 types of values (what are they?) The greater the diff between the two values, the
greater the likelihood for dissatisfaction.
Exposed Value - CORRECT ANSWER - values that the organization states that it believes
in (missions statements, values, etc)
Enacted Values - CORRECT ANSWER - Values that the organization members perceive to
be values by the org- the "reality"
Culture - CORRECT ANSWER - Values shared by associates in an organization
How can we understand an organizations culture? - CORRECT ANSWER - Through their
stories, myths, heroes, etc.
