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A client's motivation for change is most impacted by: - correct answer a past experience and expectations for success or failure A client you are working with has begun to recognize how some of his behaviors tend to bring about the same negative outcomes and shows a greater willingness to talk about this with you. This is an example of: - correct answer Contemplation The client you are working with tells you that, despite what his family says, he does not feel that his behavior is problematic. What stage of change best describes his response? - correct answer Pre-Contemplation After completing several sessions with a social worker, Mr. H advises that he believes that he is capable of achieving his goals. This statement is an example of: - correct answer Self-Efficacy Tasks to be completed by the social worker during the initial phase of the helping process include: - correct answer Gathering information about the person Which of the following is NOT true about interviewing children? - correct answer Toys should be removed from the office in order to keep the child focused The term relational reaction is an expression of: - correct answer Emotions on the part of the client or social worker A skill that encourages a client to continue verbalizing a concern is known as: - correct answer Furthering Additive empathy is employed as a means to enhance: - correct answer Self-Awareness Which of the following statements about the solution-focused approach are NOT true? - correct answer It emphasizes expert information When using confrontation, in order to avoid offending or alienating a client, a social worker should use: - correct answer Empathic communication In order to enhance one's self-image, encourage motivation for continued change, and enhance the client's feeling of control over a situation, the social workers should: - correct answer Give positive feedback Which of the following statements regarding self-disclosure is FALSE? - correct answer A social worker should not reveal information about home and family life with the client If a client expresses interest in having a social relationship with a social worker or starts to make excessive contacts, the social worker should: - correct answer Set boundaries and limits Which of the following is key to the development of the social worker client relationship during the initial phase? - correct answer Role clarification Facilitative conditions include all of the following EXCEPT: - correct answer Motivation Reciprocal empathy is best used as a means to: - correct answer Encourage the client's verbalization of concerns "It seems like you've got a lot on your plate and you're feeling overwhelmed with all that is happening right now." This statemen is an example of: - correct answer Empathetic response All of the following statements about authenticity and self-disclosure are true EXCEPT: - correct answer A personal self-disclosure is an effective cross-cultural skill to build rapport "I'm impressed by the way you handled yourself in that situation. You showed a great deal of self-control. I can tell you've been working hard on this!" This statement is an example of: - correct answer Self-involving statement Nodding the head, using facial expressions, and gesturing are examples of: - correct answer Minimal prompts The skill that is most relevant is responding to clients who are scattered in their thinking and who jump from one topic to another is: - correct answer Focusing The authors cite three skills that are employed extensively to focus on topics in dept. Of the following, which is LEAST likely to facilitate in-depth information? - correct answer Close-ended questions Which of the following statements would most limit elavoration? - correct answer "Did you talk to the teacher?" A client states, "This past month my daughter has just been unbearable." The social worker responds, "Unbearable?" The social worker's response is an example of: - correct answer Accent A father of a teenaged boy who has been truant says to the social worker "I am sick and tired of this. This boy is going to have to grow up and learn that the world does not owe him any thing. Nothing is going to be given to him." The social worker responds by saying: "You sound disappointed and frustrated as if your son has not learned some important life lessons." The social worker's response would be an example of: - correct answer Checking out perceptions When a client said "I think people should treat each other with respect," the social worker responded "Are you saying that you don't feel respected enough in this family?" the social worker's response was an example of: - correct answer Assisting clients to personalize statements The skill that is most often employed following lengthy or rambling client messages is: - correct answer Summarization Verbalizing an unspoken emotion is an example o