TEST BANK FOR TEST BANK OPERATIONS MANAGEMENT STEVENSON 11TH EDITION CHAPTER 1-19 | BRAND NEW| RATED A+|

TEST BANKforOperations Management,
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14th EditionbyWilliamJStevenson
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Chapters1 -19v v v

,Table of Contents
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Chapter 01 Introduction to Operations Management
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vChapter 02 Competitiveness, Strategy, and
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vProductivityChapter 03 Forecasting v v v




Chapter04Product and Service
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DesignChapter 04S Reliability
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Chapter 05 Strategic CapacityPlanningfor Products and
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vServicesChapter 05S Decision Theory
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Chapter06 Process Selection and Facility
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LayoutChapter 07 Work Design and Measurement
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vChapter 07S LearningCurves v v v




Chapter08 Location Planningand
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AnalysisChapter 08S The Transportation
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vModel Chapter 09 Management of Quality
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vChapter 10 QualityControl v v v




Chapter 10S Acceptance Sampling
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Chapter11 Aggregate Planning and Master
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SchedulingChapter 12 MRP and ERP
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Chapter 13 Inventory Management
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vChapter14JITand Lean v v v v




OperationsChapter 14S Maintenance
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Chapter15 SupplyChain v v v




ManagementChapter 16 Scheduling
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Chapter17 Project Management
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, Chapter18Management of Waiting v v v v




LinesChapter 19 Linear Programming
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Chapter01 Introduction toOperationsManagement v v v v v




Student:


1. Operations managers are responsible forassessingconsumer wants and needs and selling
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andpromoting the organization's goods or services.
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True False



2. Often, the collective success or failure of companies' operations functions will impact
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theabilityof a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that onlyone of thetwo
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types of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in
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mostorganizations.
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True False



5. The greater the degree of customer involvement, the more challenging the design
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andmanagement of operations.
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True False

, 6. Goods producing organizations are not involved in service
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activities.True
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7. Service operations require additional inventorybecause of the unpredictabilityof
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consumerdemand.
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True False



8. The value of outputs is measured by the prices customers are willing to pay for goods
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orservices.
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True False



9. The use of models will guarantee the best possible
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decisions.True
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10. People who work in the field of operations should have skills that include both knowledgeand
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people skills.
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True False



11. Assemblylines achieved productivitybut at the expense of standard of living.True
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False



12. Theoperations manager has primaryresponsibilityfor makingoperations system
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designdecisions, such as system capacityand location of facilities.
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True False



13. Theword "technology" is used onlyto refer to "information technology".
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True False