What are the different levels of communication - > - Intrapersonal Communication
- Interpersonal Communication
- Group Communication
- Public Communication
- Mass-Mediated Communication
Intrapersonal Communication - > communication with yourself
Interpersonal Communication - > communication between 2 people
Public Communication - > interaction of one individual with large groups of people
Mass-Mediated Communication - > communication through technology
Explain the two modes of Communication - > Dance's Helical Model
Source-Message-Channel-Receiver(SMCR)
Dance's Helical Model - > communication is ever changing, circular, expanding, and
building upon the past. The bottom represents not knowing much because it is small, and
the top represents knowing much about the people
Source-Message-Channel-Receiver(SMCR) - > Source- Creates the message, Message-
can be verbal or non verbal elements, Channel- how the message gets from the sender to
the receiver, Receiver- brings previous attitudes, and decodes/translates the message
Explain the fundamental principles of communication - > -Communication is circular -
speaker and listener decode and encode
-Communication is based on our perception - individual's way of understanding
-Communication is irreversible
-All communication must build on previous interaction
What is communication apprehension? - > anxiety or fear of speaking in front of people
, What are ways to overcome CA - > -Cognitive Restructuring- Coping Statement
-Systematic Sensitization- Slow exposure
-Visualization- Mental rehearsal of the script
-Physical exercise and stress reduction
-Interpersonal support
-Skills training
-Deep abdominal breathing
What are the intrapersonal processe - > -Frame of Reference
-Creativity
-Imagined communication
-Risk-taking Behavior
-Cognitive Patterns
-Computer science
Frame of Reference - > the way you view the world
Creativity - > Visualizing something in an innovative way
Imagined Communication - > talking to yourself as if you are another person
Risk-taking Behavior - > willingness to take risks
Cognitive Patterns - > the way you structure and interpret messages
Computer science - > use of personal computers
What is the difference between listening and hearing - > when you hear you are not
comprehending, when you listen you are receiving and interpreting the speakers message
Explain the process of listening - > you need to be able to take the frequencies, duration,
and volume of sound waves you hear and attach meaning to them