ACMP-CCMP EXAM QUESTIONS WITH
CORRECT ANSWERS
Evaluate Change Impact and Organizational Readiness - CORRECT ANSWER-✔✔✅The processes in this groupa
are designed to assess, evaluate, and anticipate an organization and its stakeholders' readiness, ability, and
capacity to undergo a transition from the current state to a future state. the processes also include an assessment of
the change and the impact the change will have on the individual and organization. History, culture, and value
systems play key roles in these evaluations. The results provide change practitioners with information to calibrate
leader expectations and to scale and customize change management plans and activities.
Formulate the Change Management Strategy- CORRECT ANSWER-✔✔✅The processes in this group are
designed to develop the high-level approach for change management with sponsors, change leaders, content
developers, program managers, customers, and others on the project. This approach includes governance, risks,
resources, budget, and reporting. The change strategy will incorporate, integrate, and align change management
plans, activities, tasks, and milestones into the other activities and operations of an organization and its
stakeholders at the onset of a change (timing and sequence). Stakeholder engagement is included in this process
group.
Develop the Change Management Plan- CORRECT ANSWER-✔✔✅The processes in this group employ specific
change management methodologies and tools to develop detailed plans for implementing the change management
strategy. These plans include communications, sponsorship, stakeholder engagement, learning and development,
risk management, and measurement and benefits realization. Ongoing integration with project management is
included in this process group.
Execute the Change Management Plan- CORRECT ANSWER-✔✔✅The processes in this group focus on the
implementation of work/actions in the detailed change management plans. The work in this area is required to
achieve the expected benefits of the change management implementation.
Complete the Change Management Effort- CORRECT ANSWER-✔✔✅The processes in this group reinforce the
work in the change management plans, determine the effectiveness of the work monitor progress, and transition
the change initiative to the business. These processes include measuring results and comparing to the expected
benefits or business objectives. These processes also include the continuous improvement activities that come
from the post-project analysis and lessons learned
Adoption- CORRECT ANSWER-✔✔✅Choosing to accept and demonstrate a new way of thinking or shaving.
Adoption occurs when stakeholder behavior is consistent with the future state behavior.
Benefit- CORRECT ANSWER-✔✔✅The quantitative and qualitative, measurable and non-measurable outcomes
resulting from a change.
Benefit Realization- CORRECT ANSWER-✔✔✅The achievement of the expected outcomes of a change.
Change- CORRECT ANSWER-✔✔✅The transition from a current state to a future state.
Current State- CORRECT ANSWER-✔✔✅The condition at the time the change is initiated.
Future State- CORRECT ANSWER-✔✔✅The condition at the time when the benefits have been realized.
Change Impact- CORRECT ANSWER-✔✔✅How people, process, technology, and the workplace are affected
during the transition from the current state to the future state.
Change Management- CORRECT ANSWER-✔✔✅The practice of applying a structured approach to transition an
organization from a current state to a future state to achieve expected benefits.
, Change Risk- CORRECT ANSWER-✔✔✅An event or condition that, if it occurs, may have an effect on the
change benefits.
Change Saturation- CORRECT ANSWER-✔✔✅When the amount of change occurring in an organization is more
than can be effectively handled by those affected by the change.
Competency- CORRECT ANSWER-✔✔✅The organizational or individual collection of knowledge, skills, and
abilities.
Engagement- CORRECT ANSWER-✔✔✅Stakeholder involvement and influence in the change process
Governance- CORRECT ANSWER-✔✔✅The decision-making processes, applied by authorized individuals or
teams, for approving/rejecting, monitoring and adjusting activities of a change management plan.
Outcome- CORRECT ANSWER-✔✔✅A specific, measurable result or effect of an action or situation.
Readiness- CORRECT ANSWER-✔✔✅The preparedness of an organization or its parts to accept, effectively
handle, and integrate impending change.
Resistence- CORRECT ANSWER-✔✔✅A stakeholder's opposition to a change.
Resistance Management- CORRECT ANSWER-✔✔✅The process of addressing stakeholders' opposition to a
change.
Sponsor- CORRECT ANSWER-✔✔✅The individual or group in the organization accountable for the realization of
the benefits of a change.
Sponsorship- CORRECT ANSWER-✔✔✅The process of aligning stakeholders to support and own the change.
Stakeholder- CORRECT ANSWER-✔✔✅An individual affected by a change.
Sustainability- CORRECT ANSWER-✔✔✅The ability to maintain the future state.
Vision- CORRECT ANSWER-✔✔✅The description of the future state
4.1 Change is a process- CORRECT ANSWER-✔✔✅Change is not a single event, but a transitional process with
multiple and varied events supporting the objective of moving an organization and its stakeholders from a current
state to future state.
4.2 Relationship to Strategic Planning- CORRECT ANSWER-✔✔✅Change is initiated at a many levels, yet a
critical, natural link exists between strategic planning processes and change management. Strategic planning
processes and change management. Strategic planning processes and change management. Strategic planning
establishes a vision, and its component activities determine the future state and ongoing organizations changes
required to successfully operationalize and sustain it. Change management drives individual and collective
adoption, thus ensuring achievement of expected benefits and return on investment.
4.3 Types of Organizational Change- CORRECT ANSWER-✔✔✅Types of organizational change and change
definitions are almost infinite. Defining a change by the name of a project, a new systems initiative, process
redesign, acquit ion, policy, or procedure update is often incomplete. A change definition must be based on an
analysis of a number of change variables that can differ from one change to the next, including technology
complexity, number and type of impacted stakeholder groups, degree of process change amount of structural
adjustments, speed of implementation, degree of job role change, and geographic dispersion. However, what
makes each change truly unique is that it affects individuals and organizations with unique value systems, cultural
norms, histories, experiences with past changes, leadership styles, and levels of competency in managing change.
4.4 Relationship to Project Management- CORRECT ANSWER-✔✔✅Project management and change
management are complementary yet distinct disciplines that may overlap during change delivery, and are often
interdependent when delivering value to the organization. The degree of overlap and interdependency can vary
CORRECT ANSWERS
Evaluate Change Impact and Organizational Readiness - CORRECT ANSWER-✔✔✅The processes in this groupa
are designed to assess, evaluate, and anticipate an organization and its stakeholders' readiness, ability, and
capacity to undergo a transition from the current state to a future state. the processes also include an assessment of
the change and the impact the change will have on the individual and organization. History, culture, and value
systems play key roles in these evaluations. The results provide change practitioners with information to calibrate
leader expectations and to scale and customize change management plans and activities.
Formulate the Change Management Strategy- CORRECT ANSWER-✔✔✅The processes in this group are
designed to develop the high-level approach for change management with sponsors, change leaders, content
developers, program managers, customers, and others on the project. This approach includes governance, risks,
resources, budget, and reporting. The change strategy will incorporate, integrate, and align change management
plans, activities, tasks, and milestones into the other activities and operations of an organization and its
stakeholders at the onset of a change (timing and sequence). Stakeholder engagement is included in this process
group.
Develop the Change Management Plan- CORRECT ANSWER-✔✔✅The processes in this group employ specific
change management methodologies and tools to develop detailed plans for implementing the change management
strategy. These plans include communications, sponsorship, stakeholder engagement, learning and development,
risk management, and measurement and benefits realization. Ongoing integration with project management is
included in this process group.
Execute the Change Management Plan- CORRECT ANSWER-✔✔✅The processes in this group focus on the
implementation of work/actions in the detailed change management plans. The work in this area is required to
achieve the expected benefits of the change management implementation.
Complete the Change Management Effort- CORRECT ANSWER-✔✔✅The processes in this group reinforce the
work in the change management plans, determine the effectiveness of the work monitor progress, and transition
the change initiative to the business. These processes include measuring results and comparing to the expected
benefits or business objectives. These processes also include the continuous improvement activities that come
from the post-project analysis and lessons learned
Adoption- CORRECT ANSWER-✔✔✅Choosing to accept and demonstrate a new way of thinking or shaving.
Adoption occurs when stakeholder behavior is consistent with the future state behavior.
Benefit- CORRECT ANSWER-✔✔✅The quantitative and qualitative, measurable and non-measurable outcomes
resulting from a change.
Benefit Realization- CORRECT ANSWER-✔✔✅The achievement of the expected outcomes of a change.
Change- CORRECT ANSWER-✔✔✅The transition from a current state to a future state.
Current State- CORRECT ANSWER-✔✔✅The condition at the time the change is initiated.
Future State- CORRECT ANSWER-✔✔✅The condition at the time when the benefits have been realized.
Change Impact- CORRECT ANSWER-✔✔✅How people, process, technology, and the workplace are affected
during the transition from the current state to the future state.
Change Management- CORRECT ANSWER-✔✔✅The practice of applying a structured approach to transition an
organization from a current state to a future state to achieve expected benefits.
, Change Risk- CORRECT ANSWER-✔✔✅An event or condition that, if it occurs, may have an effect on the
change benefits.
Change Saturation- CORRECT ANSWER-✔✔✅When the amount of change occurring in an organization is more
than can be effectively handled by those affected by the change.
Competency- CORRECT ANSWER-✔✔✅The organizational or individual collection of knowledge, skills, and
abilities.
Engagement- CORRECT ANSWER-✔✔✅Stakeholder involvement and influence in the change process
Governance- CORRECT ANSWER-✔✔✅The decision-making processes, applied by authorized individuals or
teams, for approving/rejecting, monitoring and adjusting activities of a change management plan.
Outcome- CORRECT ANSWER-✔✔✅A specific, measurable result or effect of an action or situation.
Readiness- CORRECT ANSWER-✔✔✅The preparedness of an organization or its parts to accept, effectively
handle, and integrate impending change.
Resistence- CORRECT ANSWER-✔✔✅A stakeholder's opposition to a change.
Resistance Management- CORRECT ANSWER-✔✔✅The process of addressing stakeholders' opposition to a
change.
Sponsor- CORRECT ANSWER-✔✔✅The individual or group in the organization accountable for the realization of
the benefits of a change.
Sponsorship- CORRECT ANSWER-✔✔✅The process of aligning stakeholders to support and own the change.
Stakeholder- CORRECT ANSWER-✔✔✅An individual affected by a change.
Sustainability- CORRECT ANSWER-✔✔✅The ability to maintain the future state.
Vision- CORRECT ANSWER-✔✔✅The description of the future state
4.1 Change is a process- CORRECT ANSWER-✔✔✅Change is not a single event, but a transitional process with
multiple and varied events supporting the objective of moving an organization and its stakeholders from a current
state to future state.
4.2 Relationship to Strategic Planning- CORRECT ANSWER-✔✔✅Change is initiated at a many levels, yet a
critical, natural link exists between strategic planning processes and change management. Strategic planning
processes and change management. Strategic planning processes and change management. Strategic planning
establishes a vision, and its component activities determine the future state and ongoing organizations changes
required to successfully operationalize and sustain it. Change management drives individual and collective
adoption, thus ensuring achievement of expected benefits and return on investment.
4.3 Types of Organizational Change- CORRECT ANSWER-✔✔✅Types of organizational change and change
definitions are almost infinite. Defining a change by the name of a project, a new systems initiative, process
redesign, acquit ion, policy, or procedure update is often incomplete. A change definition must be based on an
analysis of a number of change variables that can differ from one change to the next, including technology
complexity, number and type of impacted stakeholder groups, degree of process change amount of structural
adjustments, speed of implementation, degree of job role change, and geographic dispersion. However, what
makes each change truly unique is that it affects individuals and organizations with unique value systems, cultural
norms, histories, experiences with past changes, leadership styles, and levels of competency in managing change.
4.4 Relationship to Project Management- CORRECT ANSWER-✔✔✅Project management and change
management are complementary yet distinct disciplines that may overlap during change delivery, and are often
interdependent when delivering value to the organization. The degree of overlap and interdependency can vary
