EMD Study Guide With 100% Correct
Answers | Verified
Name 3 misconceptions about EMD CORRECT ANSWERS All EMS calls must go
"lights and sirens", callers are to upset to provide accurate ans useful info, medical
advice cannot help patients and could be dangerous over the phone
True or False-The EMD must determine the nature ans severity of the medical incident
type CORRECT ANSWERS true
EMDPRS CORRECT ANSWERS emergency medical dispatch protocol reference
system
True or False--It is not the EMDs job to help ensure the safety of bystanders, callers,
patients and responding personnel CORRECT ANSWERS False
The EMD uses the ______ to provide pre-arrival instructions to callers that prepare
them for the responders' arrival CORRECT ANSWERS Emergency Medical Dispatch
Protocol Reference System (EMDPRS)
Name 5 characteristics of a successful EMD CORRECT ANSWERS
Helpful/compassionate. Handles stress. Maintains confidentiality. Assists responder in
locating patients. Gathers and priorities info.
What are the 3 phases of the dispatch function? CORRECT ANSWERS Call receiving,
dispatch, post-dispatch
Describe what happens during the call-receiving phase. CORRECT ANSWERS EMD
takes the call, interrogates called to determine chief complaint and goes to EMDPRS for
additional interrogation and information
List in order the five questions the EMD is trying to answer by using the interrogation
procedures CORRECT ANSWERS Where? What? How? Who? When?
Name 3 resources commonly found in most EMS systems. CORRECT ANSWERS
BLS/ALS, fire, police
What is a tiered system? CORRECT ANSWERS An EMS system with more than on
level of response
What are 4 of the more common tiers CORRECT ANSWERS First responders, BLS,
ALS, Air ambulance/Aeromedical
Name the two most common response modes CORRECT ANSWERS Cold, Hot
, Describe what it is meant by a "cold response" CORRECT ANSWERS Ambulance is
responding without using lights and sirens as part of the normal traffic flow
Describe what it is meant by a "hot response" CORRECT ANSWERS Ambulance
responds using lights and sirens and is allowed special traffic privileges
__________ means that you are ultimately responsible for your actions? CORRECT
ANSWERS Liability
Who can be held liable? CORRECT ANSWERS The EMMD and/or Agency with which
he/she works
Why are EMD's rarely found to be negligent? CORRECT ANSWERS Because they are
trained according to the standards of care established for that community, which are set
up to protect others against unreasonable risk or harm
Who generally is the primary defendant in court cases involving negligence? CORRECT
ANSWERS The agency and EMD works for
When does the "duty to act" relationship begin? CORRECT ANSWERS As soon as the
caller requests EMS assistance
Describe what it is meant by the term "proximate cause" CORRECT ANSWERS That
some action taken by the defendant (EMD or Agency) caused an injury to the patient
Define "simple negligence" CORRECT ANSWERS Negligent conduct not purposeful or
due to "malicious intent"
Name 2 out of 4 methods used to establish a "standard of care" CORRECT ANSWERS
-Judge behavior in comparison to others with similar training and experience. -Judge
behavior in comparison to local customs (protocols and guidelines) -Judge behavior in
comparison to local or state statutes, laws, ordinances or administrative orders. -Judge
behavior in comparison to professional standards published by organizations involved in
emergency work
Describe the "emergency rule" CORRECT ANSWERS it means that someone who is
acting in an emergency situation cannot be held to the same standard of conduct as
someone not in that situation
What is the "principle of reasonableness" CORRECT ANSWERS what a "reasonable
person" would do in the same situation
List and describe the 2 types of damages that can be awarded. CORRECT ANSWERS
Compensatory= repaying plaintiffs for money lost or "pain and suffering"
Punitive=payments used to punish defendants
Answers | Verified
Name 3 misconceptions about EMD CORRECT ANSWERS All EMS calls must go
"lights and sirens", callers are to upset to provide accurate ans useful info, medical
advice cannot help patients and could be dangerous over the phone
True or False-The EMD must determine the nature ans severity of the medical incident
type CORRECT ANSWERS true
EMDPRS CORRECT ANSWERS emergency medical dispatch protocol reference
system
True or False--It is not the EMDs job to help ensure the safety of bystanders, callers,
patients and responding personnel CORRECT ANSWERS False
The EMD uses the ______ to provide pre-arrival instructions to callers that prepare
them for the responders' arrival CORRECT ANSWERS Emergency Medical Dispatch
Protocol Reference System (EMDPRS)
Name 5 characteristics of a successful EMD CORRECT ANSWERS
Helpful/compassionate. Handles stress. Maintains confidentiality. Assists responder in
locating patients. Gathers and priorities info.
What are the 3 phases of the dispatch function? CORRECT ANSWERS Call receiving,
dispatch, post-dispatch
Describe what happens during the call-receiving phase. CORRECT ANSWERS EMD
takes the call, interrogates called to determine chief complaint and goes to EMDPRS for
additional interrogation and information
List in order the five questions the EMD is trying to answer by using the interrogation
procedures CORRECT ANSWERS Where? What? How? Who? When?
Name 3 resources commonly found in most EMS systems. CORRECT ANSWERS
BLS/ALS, fire, police
What is a tiered system? CORRECT ANSWERS An EMS system with more than on
level of response
What are 4 of the more common tiers CORRECT ANSWERS First responders, BLS,
ALS, Air ambulance/Aeromedical
Name the two most common response modes CORRECT ANSWERS Cold, Hot
, Describe what it is meant by a "cold response" CORRECT ANSWERS Ambulance is
responding without using lights and sirens as part of the normal traffic flow
Describe what it is meant by a "hot response" CORRECT ANSWERS Ambulance
responds using lights and sirens and is allowed special traffic privileges
__________ means that you are ultimately responsible for your actions? CORRECT
ANSWERS Liability
Who can be held liable? CORRECT ANSWERS The EMMD and/or Agency with which
he/she works
Why are EMD's rarely found to be negligent? CORRECT ANSWERS Because they are
trained according to the standards of care established for that community, which are set
up to protect others against unreasonable risk or harm
Who generally is the primary defendant in court cases involving negligence? CORRECT
ANSWERS The agency and EMD works for
When does the "duty to act" relationship begin? CORRECT ANSWERS As soon as the
caller requests EMS assistance
Describe what it is meant by the term "proximate cause" CORRECT ANSWERS That
some action taken by the defendant (EMD or Agency) caused an injury to the patient
Define "simple negligence" CORRECT ANSWERS Negligent conduct not purposeful or
due to "malicious intent"
Name 2 out of 4 methods used to establish a "standard of care" CORRECT ANSWERS
-Judge behavior in comparison to others with similar training and experience. -Judge
behavior in comparison to local customs (protocols and guidelines) -Judge behavior in
comparison to local or state statutes, laws, ordinances or administrative orders. -Judge
behavior in comparison to professional standards published by organizations involved in
emergency work
Describe the "emergency rule" CORRECT ANSWERS it means that someone who is
acting in an emergency situation cannot be held to the same standard of conduct as
someone not in that situation
What is the "principle of reasonableness" CORRECT ANSWERS what a "reasonable
person" would do in the same situation
List and describe the 2 types of damages that can be awarded. CORRECT ANSWERS
Compensatory= repaying plaintiffs for money lost or "pain and suffering"
Punitive=payments used to punish defendants
