ACTUAL Exam Questions and CORRECT
Answers
Personnel Psychology (the "I' in I/O)(subspecialty) - CORRECT ANSWER - defining and
analyzing jobs
recruiting and selecting employees for jobs
training employees
assessing performance
promoting and retaining employees
test development and validation
legal issues
Organizational Psychology (the "O" in I/O)(subspecialty) - CORRECT ANSWER -
determining how people feel about work
determining why people act as they do at work
examining the effects work has on people
examining the effects people have on one another
how organizations are structured and function
how work is designed
tool and equipment usage on the job
examining work relevant health, safety, and well-being issues
Army Alpha and Beta Tests - CORRECT ANSWER - Tests of verbal and nonverbal skills
developed by psychologists to test WWI recruits. Used to assess intelligence
Army Alpha Project - CORRECT ANSWER - Army hires psychologists
Early examples of employment testing
Screen recruits for intelligence
,Army Beta - created for those that were illiterate
What happened to the field of I/O psychology post war? - CORRECT ANSWER - I/O
psychology was accepted as a legitimate field
and
Legal actions have been taken to provide equal employment opportunities to all
Post World War II - CORRECT ANSWER - Evolved into legitimate area of practice
Government intervention
-protected class
-equal employment opportunity commission
Information Age
-technology improvements
-higher demands for organizations and employees
-focus on selection methods
"I" and "O" of I/O Psychology stand for - CORRECT ANSWER - industrial and
organizational
Which employees should participate in job analysis process? - CORRECT ANSWER -
SMEs who have been in the job for at least 6 months
and
Top performing employees who are very knowledgeable
Types of Job Analyses - CORRECT ANSWER - Work/Task Oriented Method
-time and motion studies
-functional job analysis: people, data
-critical incident technique
-task inventories
, Worker/KSAO Oriented Method
-position analysis questionnaire
Hybrid Methods
-combination job analysis method
-linkage analysis
Competency Modeling
Methods of Data Collection - CORRECT ANSWER - focus groups
interviews
observation
previous documentation (job description, O*NET)
questionnaires
Job Analysis Process: Identify Tasks - CORRECT ANSWER - -create task interview or
survey protocols
-meet with SMEs to identify tasks
-create task statements
-task analysis (have SMEs rate)
-analyze (means and standard deviations)
-revise
-finalize
Content Validity (ensures legal protection) - CORRECT ANSWER - based on solid job
analysis
a method of rationally matching tasks with the necessary knowledge, skills, abilities, and other
characteristics (KSAOs) to perform the job
Criterion Validity (ensures legal protection) - CORRECT ANSWER - correlate
test/assessment scores with relevant criteria