TEST BANK For Interpersonal Relationships Professional Communication Skills for Nurses 9th Edition by Elizabeth Arnold, Kathleen Boggs

23426789823 3 4 87372 84 4 344 87

 872 8494 8 434232 8

, 12456789  88881989 
 95889
897

79
 !"#6#12$1
 %&'()*+,*-./010+2+3/-0+24562/53758+3/-0+2-43,*+4-94)*+3/-0+20+-4/3.45/:0-4-6::584)*
85::5;0+2.)6/6.4*/0-40.-58+3/-0+2*<.*74
=>')0-45/0.6::?+3/-0+20-6-5:,6-@6+A0+,&
B>'+3/-0+2;6-5/020+6::?7/6.40.*,0+85/@6::?1?/*:02053-5/,*/-,*,0.64*,45.6/*58
4)*-0.A&
C>'+3/-0+2;6-:64*/7/6.40.*,0+4)*)5@*1?8*@6:*.6/*20D*/-;04)+585/@6:
*,3.6405+&
E>'+3/-0+2)6-6:;6?-1**+0,*+408061:*6-6,0-40+.45..376405+&
FGGHIFJKFLM(KINOF
PQRSTUVWXWYZ[[[\0-45/0.6::?9+3/-0+20-6-5:,6-@6+A0+,&]/020+6::?7/6.40.*,0+85/@6::?1?
/*:02053-5/,*/-,*,0.64*,45.6/*584)*-0.A6+,:64*/0+4)*)5@*1?8*@6:*.6/*20D*/-;04)+5
85/@6:*,3.6405+9+3/-0+2;6-+540,*+408061:*6-6,0-40+.45..376405+3+40:4)*%^_`G/0@*6+
;6/&J)*/*9a:5/*+.*bcdefcgdhijklmnopqrnsrmtuqvswr0+4/5,3.*,4)*;5/:,454)*83+.405+6:/5:*-58
7/58*--05+6:+3/-0+26+,4)*+**,85/85/@6:*,3.6405+&
xyaN G52+040D*z*D*:NG5@7/*)*+-05+ IKaN7&%J]{NM4*7584)*L3/-0+2{/5.*--NF::7)6-*-
|MGNG:0*+4L**,-N{-?.)5-5.06:y+4*2/04?
}&'J)*+3/-0+2~€jllc€gkl80/-4+3/-0+2644*+,6+4/*-*6/.)*/9;)5-*/D*,6-6+*6/:?6,D5.64*85/
)02)O‚36:04?.6/*6+,3-*,-4640-40.6:,64645,5.3@*+44)*+**,85/)6+,;6-)0+20+7/*D*+40+2
0+8*.405+9;6-
=>'F1/6)6@|6-:5;&
B>'|6/4)6I52*/-&
C>'\0:,*26/,{*7:63&
E>'a:5/*+.*L02)40+26:*&
FGGHIFJKFLM(KINOx
PQRSTUVWXWYZ[[[F+*6/:?6,D5.64*85/)02)Oƒ„hicf†‡hjˆ†‰i€jg‡j†bcdefcgdhijkl†„lj†€
-4640-40.6:,64645,5.3@*+44)*+**,85/)6+,;6-)0+20+7/*D*+40+20+8*.405+@6/A-)*/6-4)*
~€jllc€gkl†clf+3/-0+2644*+,6+4/*-*6/.)*/&
xyaN G52+040D*z*D*:NŠ+5;:*,2* IKaN7&
%J]{NM4*7584)*L3/-0+2{/5.*--NF::7)6-*-
|MGNG:0*+4L**,-N|6+62*@*+458G6/*
‹&'J5,6?97/58*--05+6:+3/-0+2*,3.6405+1*20+-644)*
=>'3+,*/2/6,364*:*D*:&
B>'2/6,364*:*D*:&

,






235675896
599
7

356857
7







!"#$%&'&()***+65,-
+.+85
8/80
6/95+8
108
5
2
/86 056/5
7-
32
5

0+380
8/1
+.8/80
5 8658
92++80
056/5
/6
+
/ +
6.. 85 6

599
+
5864+
592
+ + /88/80
5 8658
5
5 6
+
./89+8
5

5675896
5998/80
5 8658
59+8 -
5685+-
586
6/95+



567

+087
87

+ 28+8
7



9:;


+.
2
/80
;+9


25

<

8
 6

<5850 8
+.
5


=>?@ABCDEAFGHIJKJ@JLBDGMFN@FON@PLQBHOMFLBAIBCD?BARHAFIRHFC?@ABCDFK@NSHAABNCFS@NGFNIRH@
698

586
 25T

/8U/
./89+85
92559 9
2
.+/
V,
9+89 
25
.+
2

.+/865+8
.+
5
8/80
2+
5

W39580-
9+ 5+8-
252
+++8-
586
6/95+8

X3  9-
8 0,-
2+8,-
586
567+959,

23 +8-
87+8 8-
252-
586
8/80

38/80-
59280-
9580-
586
252
+++8







!"#$%&'&()***68676/5
8/80
2+
8
6.. 8
8 5+8
+.
2
28+ 8+8

+.
8/80-
1/
985
9+8/9Y +8-
87+8 8-
252-
586
8/80Y5
.+/86
8
5

2+
586
+6
2,
5
. 6
+
5
C?@ABCDEA
Z[\]^]_]`abZ



567

+087
87

c8+360
7



9:;


+.
2
/80
;+9


25

<

8
 6

<5850 8
+.
5



def
28
5680
5
98
+
2
 695
/095
/8-
28/80
5 8658
5V
2
98
51+/
ghi\h_]ij
/
28/80
5 8658

6+8580
/
+.
2
gklg[^\j+.

W3 +8

X3 87+8 8

23252

38/80





m

!"#$%&'&()***2
9+89
+.
[lna_klZ[l\j89/6
5
9//5-
67+ 85-
586
+95

6 858
25
8./89
5
98EA
252
9 +8
586
1257+

^[_oklj
6.86
5
2

98
+.

8/80
95 -
25780
/8U/
1+
,92+
+95
586
/5
6 8+8
2
3+6
p[]i\pj6 7

.+
2
3+6
qpki[ejr 52

5
/6 8+85
9+89 -
25780
2,95-
,92++095-

+9+9//5-
67+ 85-
586
/5
92559 9
2

+6
r 52
: 058T5+8
s
r:-

tu=vw
6.8
p[]i\pjJAFxJFAIJIHFNSFyNGKPHIHFKRzAByJPMFGHCIJPMFANyBJPFOHPP
180-
8+
 ,
2

5189
+.
65
+
BCSB@GBIz{|
}h_oalbj89/6
2
+++8
+.
252-
78+8
+.
8-
586

2
95
+.
-
6516-
586
6,80
+


,






2345
6789
 5
79
45


5
 
7




!98
7!!5
!!!!" 9
#65

69

$!5
!%
7!7
39 8 %


&'
%798
"7

!

9!98
 9$9()*+,-)./00123)4256782)-9)8/:):2238)6)4;//3

9!
!79
3
3/:,<
=97>
>

7
$7?
@!
@77$
9!
!79!
!
A+BCDE
F


9

9!98
79!
!
 !9 $
9

!
!79G

HI'9 79" 9

JI'6 98

KI'L 


MI' !79

66N

F5O2

PQRSTUVWXWYZ[[[

79
7

\]^_`a]b\]cd9$!

?
$ 7" 9?
9$
!7
$ "99!



9
9

9,8)e26;<e)f2052f<1/:8)6:3)42e6g1/0D)hi`_]jd!
97
79
7




7
9
9!98

79!!


>7$
k\ilckd$ !

7"


>7$
mkal\ndL 

!

"$" 9!79
79?


 98

%!?
!%
778?
!77?
$ 7" 9?
9$
! 

 !!



F7$
L 

 89o79
pFL?
qrs&t
$
9!
k\ilckd68)*6)8<6<2)/u
7"

%!?

" 9?
!7
> O@ 98?
97
" %


@!9
7

$!!
7
1:u10-1<9DE

!98
9$!



7"779
7



?
 979
7

9!!?
9$



7

?
$!@$?
9$
$%98
7
v\`wa]d
!
$
9$
!


 9
7

9!98
 ?

 98
9x
@7O!%
7O!7
9$
! 

$" 9!79!



2345
6789
 5
79
45


y5
 
7




!98
7!!5
3"" 979

#65
69

$!5
!%
7!7
39 8 %


z'
9!98
 9$9

7"!

$ !!98

98
!98
! 

9x

!
!
9

{"
7

>


 9
7

=97>$8G

HI'" 

JI' !79

KI' !


MI'


66N

F5O

PQRSTUVWXWYZ[[[|b}_`_~ild=97>$8
!


! 9

79

7
!=$
9!98
9 979!

v\`wa]ild>%!
7

=97>98
7>

9!98
 9$9
7
9$ !9$
9$



9$ $
!


9x
 !79
\wck\c_~d>%!
7

=97>98
7>

9!98
 9$9
7
799
9
$

9

9$
"7
" 998

>%!
|ck_~ild>%!
7

=97>98


7


"7
!!
7

9!98



2345
6789
 5
67"
9!79
45

€5

 
7




!98
7!!5
3"" 979
#65

69

$!5
#98" 9
7

6


'
9!98
 9$9O9
79!

!
$ !@ $
@%
L$ 8$


HI'>7$
97
@
!

9

!
7 O!%
9

JI'7>!
 !79
9$
!7
87>

7
7
79%

7


9

KI'
 !


$ 9
79
9$
7"!
" 9
7


 
87!

MI'
7!!
79
"9998

 !79
79!

@ > 9

9!98
 9$9
9$
9