Phoenix Fire Department Recruit Study Guide 2025-2026 EXAM
QUESTIONS WITH CORRECT VERIFIED ANSWERS |
ASSURED SUCCESS
1. Phoenix Fire Chief Mike Duran (pg. 3)
2. IAFF Local 493 President Bryan Willingham (pg. 3)
3. Five most important focus areas for a Safety, Professionalism, Teamwork,
Phoenix Firefighter Respect, Personal Development
(pg. 3)
4. Phoenix Fire Department mission The Phoenix Fire Department is
statement committed to providing the high-
est level of customer service and
resources to our community and
members. We save lives and protect
property through fire suppression,
emergency medical and transporta-
tion services, all-hazards incident
management, and community risk
reduction efforts. (pg. 4)
5. Phoenix Fire Department vision As an innovative and data-driven
statement leader in the International Fire Ser-
vice, the Phoenix Fire Department
will continue to evolve with the
modern world. We remain com-
mitted to delivering customer ser-
vice excellence to our communities
through pride and professionalism.
We will honor our diversity and in-
clusion while striving to improve the
well-being of our Fire Department
family, respecting our past while
planning for the future. (pg. 4)
6. Phoenix Fire Department motto Prevent Harm, Survive and Be Nice
(pg. 4)
7. Year Phoenix Fire Department Estab- 1886 (pg. 5)
lished
, Phoenix Fire Department Recruit Study Guide 2025-2026 EXAM
8. Number of organizational values for 10 (pg. 6)
the Phoenix Fire Department
9. Phoenix Fire Department organiza- Pride and Ownership, Customer
tional values Service Excellence, Teamwork,
Communication, Integrity and Pro-
fessionalism, Diversity and Inclu-
sion, Safety and Prevention, Total
Wellness, Honor and Respect, Pro-
gressive and Innovative (pg. 6)
10. Values incorporated by the Phoenix Safety, Service Excellence, Integri-
Fire Department ty, Professionalism, Communica-
tion, Teamwork, Respect (pg. 8)
11. Number of cornerstones for the 6 (pg. 8-11)
Phoenix Fire Department
12. Cornerstone 1 Make the Commitment (pg. 8)
13. Cornerstone 2 Be Accountable (pg. 9)
14. Cornerstone 3 Be Self-Disciplined (pg. 9-10)
15. Cornerstone 4 Be a Responsible Leader (pg. 10)
16. Cornerstone 5 Maintain a Positive Environment
(pg. 11)
17. Cornerstone 6 The RBO Process (pg. 11-12)
18. Behaviors practiced by all Phoenix Consideration, Discretion, Accep-
Fire Department members tance, Unity (pg. 11)
19. RBO Relationships By Objective (pg. 11)
20. PFD WAY The PFD WAY is the philosophy of
the Phoenix Fire Department and
describes what is expected of every
member regardless of rank (pg.8)
, Phoenix Fire Department Recruit Study Guide 2025-2026 EXAM
21. Highest priority of the Phoenix Fire Service Excellence (pg. 13)
Department
22. Safety cycle stages for Phoenix Fire- pre-Incident, Incident, and Post-In-
fighters cident (pg. 13)
23. Calculated risk for savable property We will risk our lives a little, in a
calculated manner, to save Savable
property (pg. 14)
24. Calculated risk for savable lives We will risk our lives a lot, in a calcu-
lated manner, to save Savable lives
(pg. 14)
25. Risk for already lost lives or property We will not risk our lives at all, for
lives or property that are Already
Lost (pg. 14)
26. Year Phoenix Fire Department adopt- 1980 (pg. 18)
ed Emergency Medical services
27. Time for crews to reach emergency 4 minutes (pg. 18)
scenes
28. Weeks for RTO's and mentors to train 15 weeks (pg. 20)
new hires
29. Primary focus of the Phoenix Fire De- Customer Service (pg. 20)
partment
30. Four areas of focus for recruit train- Safety, Technical Skills, Wellness
ing for Life, Critical Thinking (pg. 20)
31. Working hours for recruits 0600-1500 (pg. 22)
32. Time recruits shall be prepared to ac- 0600 hours (pg. 22)
cept assignments
33. 0530 hours (pg. 22)
QUESTIONS WITH CORRECT VERIFIED ANSWERS |
ASSURED SUCCESS
1. Phoenix Fire Chief Mike Duran (pg. 3)
2. IAFF Local 493 President Bryan Willingham (pg. 3)
3. Five most important focus areas for a Safety, Professionalism, Teamwork,
Phoenix Firefighter Respect, Personal Development
(pg. 3)
4. Phoenix Fire Department mission The Phoenix Fire Department is
statement committed to providing the high-
est level of customer service and
resources to our community and
members. We save lives and protect
property through fire suppression,
emergency medical and transporta-
tion services, all-hazards incident
management, and community risk
reduction efforts. (pg. 4)
5. Phoenix Fire Department vision As an innovative and data-driven
statement leader in the International Fire Ser-
vice, the Phoenix Fire Department
will continue to evolve with the
modern world. We remain com-
mitted to delivering customer ser-
vice excellence to our communities
through pride and professionalism.
We will honor our diversity and in-
clusion while striving to improve the
well-being of our Fire Department
family, respecting our past while
planning for the future. (pg. 4)
6. Phoenix Fire Department motto Prevent Harm, Survive and Be Nice
(pg. 4)
7. Year Phoenix Fire Department Estab- 1886 (pg. 5)
lished
, Phoenix Fire Department Recruit Study Guide 2025-2026 EXAM
8. Number of organizational values for 10 (pg. 6)
the Phoenix Fire Department
9. Phoenix Fire Department organiza- Pride and Ownership, Customer
tional values Service Excellence, Teamwork,
Communication, Integrity and Pro-
fessionalism, Diversity and Inclu-
sion, Safety and Prevention, Total
Wellness, Honor and Respect, Pro-
gressive and Innovative (pg. 6)
10. Values incorporated by the Phoenix Safety, Service Excellence, Integri-
Fire Department ty, Professionalism, Communica-
tion, Teamwork, Respect (pg. 8)
11. Number of cornerstones for the 6 (pg. 8-11)
Phoenix Fire Department
12. Cornerstone 1 Make the Commitment (pg. 8)
13. Cornerstone 2 Be Accountable (pg. 9)
14. Cornerstone 3 Be Self-Disciplined (pg. 9-10)
15. Cornerstone 4 Be a Responsible Leader (pg. 10)
16. Cornerstone 5 Maintain a Positive Environment
(pg. 11)
17. Cornerstone 6 The RBO Process (pg. 11-12)
18. Behaviors practiced by all Phoenix Consideration, Discretion, Accep-
Fire Department members tance, Unity (pg. 11)
19. RBO Relationships By Objective (pg. 11)
20. PFD WAY The PFD WAY is the philosophy of
the Phoenix Fire Department and
describes what is expected of every
member regardless of rank (pg.8)
, Phoenix Fire Department Recruit Study Guide 2025-2026 EXAM
21. Highest priority of the Phoenix Fire Service Excellence (pg. 13)
Department
22. Safety cycle stages for Phoenix Fire- pre-Incident, Incident, and Post-In-
fighters cident (pg. 13)
23. Calculated risk for savable property We will risk our lives a little, in a
calculated manner, to save Savable
property (pg. 14)
24. Calculated risk for savable lives We will risk our lives a lot, in a calcu-
lated manner, to save Savable lives
(pg. 14)
25. Risk for already lost lives or property We will not risk our lives at all, for
lives or property that are Already
Lost (pg. 14)
26. Year Phoenix Fire Department adopt- 1980 (pg. 18)
ed Emergency Medical services
27. Time for crews to reach emergency 4 minutes (pg. 18)
scenes
28. Weeks for RTO's and mentors to train 15 weeks (pg. 20)
new hires
29. Primary focus of the Phoenix Fire De- Customer Service (pg. 20)
partment
30. Four areas of focus for recruit train- Safety, Technical Skills, Wellness
ing for Life, Critical Thinking (pg. 20)
31. Working hours for recruits 0600-1500 (pg. 22)
32. Time recruits shall be prepared to ac- 0600 hours (pg. 22)
cept assignments
33. 0530 hours (pg. 22)
