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ServiceNow HRSD CIS Exam Questions and Answers 100% Pass

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ServiceNow HRSD CIS Exam Questions and Answers 100% Pass HR Basic Role - [sn_hr_] HR Manager Role - [sn_hr_er] HR Admin Role - [sn_hr_] HR Employee/Client Role - [sn_hr__employee] HR Specialist Role - [sn_hr_alist] What are the 4 ways to manager a users Skills? - 1. Select and deselect a skill on a user's card 2. Click the Assign/Remove Users button 3. From the Skills related list on a group record 4. From the Skills related list on a user record Which 2 components determine how a Case is assigned after creation? 2Katelyn Whitman, All Rights Reserved © 2025 a) HR service b) HR service topic category c) Employee's Department d) Assignment rules - a) HR Service d) Assignment Rules HR serviced are categorized into which 3 levels of structures? a) Center of Excellence (COE) b) Service category c) Topic category d) Topic detail e) HR Task d) Assignment Group - a) Center of Excellence (CO

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ServiceNow HRSD CIS Exam
Questions and Answers 100% Pass


HR Basic Role - ✔✔[sn_hr_core.basic]


HR Manager Role - ✔✔[sn_hr_core.manager]


HR Admin Role - ✔✔[sn_hr_core.admin]


HR Employee/Client Role - ✔✔[sn_hr_sp.hrsp_employee]


HR Specialist Role - ✔✔[sn_hr_core.specialist]


What are the 4 ways to manager a users Skills? - ✔✔1. Select and deselect a skill on a

user's card


2. Click the Assign/Remove Users button


3. From the Skills related list on a group record


4. From the Skills related list on a user record


Which 2 components determine how a Case is assigned after creation?




Katelyn Whitman, All Rights Reserved © 2025 1

, a) HR service


b) HR service topic category


c) Employee's Department


d) Assignment rules - ✔✔a) HR Service


d) Assignment Rules


HR serviced are categorized into which 3 levels of structures?




a) Center of Excellence (COE)


b) Service category


c) Topic category


d) Topic detail


e) HR Task


d) Assignment Group - ✔✔a) Center of Excellence (COE)


c) Topic category


d) Topic detail


Simple cases that require no additional tasks or workflows - ✔✔Manual case creation




Katelyn Whitman, All Rights Reserved © 2025 2

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