ServiceNow HRSD Implementation Specialist Exam Questions and Answers 100% Pass

ServiceNow HRSD Implementation Specialist Exam Questions and Answers 100% Pass What are the plugins for HRSD - 1. HR Case and Knowledge Management (HR Core) 2. Employee Service Center 3. Lifecycle Events (Enterprise Onboarding and Transition) 4. HR Integrations 5. HR Performance Analytics 6. Employee Document Management 7. NowMobile (activated with HR Core) 8. Mobile Onboarding (activated with Lifecycle Events) How do services relate to COE tables? - Each HR service is associated with only one COE table The HR Core Case table extends which table? - The task table. 2Katelyn Whitman, All Rights Reserved © 2025 Each of the HR tables is _ so that only users with approved roles may access it - Scoped What main benefit does scoping HR applications provide? - Ensures HR applications can't interrupt core business operations AND that other applications can't interrupt HR applications All COE tables extend which table? - The HR Core Case table HR profile records store _ or _ employee data - Confidential or Personal Which role is required to view HR profile information? - The Profile Reader How and when are client roles assigned? - Automatically based on details in the HR profile, when the HR profile is created What are client roles used for? - To grant employee access to HR specific parts of ServiceNow (ESC) What are the two main ways client roles are used in ServiceNow? - 1. to grant access to the ESC 2. To make an employee selectable as the Opened for or Subject person on a case _ are the people with roles who are assigned to work the Tasks and Cases in ServiceNow - Fulfillers 3Katelyn Whitman, All Rights Reserved © 2025 What are User Criteria used for? - Used to control access to the knowledge base, knowledge articles, knowledge blocks, or service catalog items Where do user criteria pull information from? - User records The _ role contains may other roles - HR Basic What happens to roles when a user is removed from a group? - The roles granted by that group are removed from the user's record What are HR criteria used for? - 1. To determine what a user sees on the ESC 2. To define the audience for other HR content or Bulk HR cases Where do HR Criteria pull information from? - HR