Questions and CORRECT Answers
the resource-based view (RBV) of the firm combined the following two perspectives: -
CORRECT ANSWER - the internal analysis of the firm and the external analayis of the
industry and competitive environment
which of the following is a support activity? - CORRECT ANSWER - technology
development
advertising is a ______ activity. Supply of replacement parts is a ______ activity. - CORRECT
ANSWER - primary; primary
inbound logistics include which of the following? - CORRECT ANSWER - warehousing and
inventory control
in the resource-based view (RBV) of the firm, examples of tangible resources include -
CORRECT ANSWER - financial resources, physician resources, and technological resources
general administration is sometimes viewed as only ________, but it can be a powerful source of
competitive advantage. - CORRECT ANSWER - overhead
in assessing its primary activities, an airline would examine - CORRECT ANSWER - baggage
handling
The ability to hire, motivate, and retain human capital is an example of ________ capabilities in
the resource-based view of the firm. - CORRECT ANSWER - organizational
human resource management consists of activities involved in the recruiting, hiring, training,
development, and compensation of all types of personnel. It supports...... - CORRECT
ANSWER - both individual primary and support activities and the entire value chain