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1. A user accidentally deleted a critical file. A technician tries to restore it from
tape backup but receives an error that the file does not exist on the tape.
Which of the following should the technician do FIRST? - ANSWER
Verify that the correct tape is in the tape drive.
2. An administrator is validating disaster recovery mechanisms and wants to
ensure backup data is usable and accurate. Which of the following should
the administrator do? - ANSWER Backup verification and test
restorability
3. Which of the following troubleshooting methods would be performed after
resolving an issue? - ANSWER Document findings
4. A technician is working on a server that is experiencing network
connectivity issues. The technician replaces the NIC on the server, but this
does not resolve the issue. Which of the following troubleshooting steps
should the technician do NEXT? - ANSWER Establish a new theory of
probable cause
,5. A blade server indicates it has a failed hard disk in Slot 0. This is the third
instance of Slot 0 disk failure in three months. Which of the following is the
MOST likely cause of the failed hard disk in Slot 0? - ANSWER
Backplane
6. After starting an operating system installation from DVD, a system
administrator goes to work on another task and comes back to find the
server back at the installation start screen. Which of the following should
be done to correct this problem? - ANSWER Modify the device boot
order in the BIOS.
7. A server with a number of graphics cards installed was recently upgraded
with additional graphics cards. Once the server is started, the system
powers off unexpectedly. Prior to the upgrade, the server was stable and
exhibited no odd behavior. Which of the following is the MOST likely cause
of the problem? - ANSWER The power supply cannot handle the
additional power for the new cards.
8. A user changed departments from sales to accounting. The user is unable to
access the shared network drive containing the accounting department's
files. Which of the following should a technician check? - ANSWER File
permissions
9. A user is unable to save an image file to their home directory on a server.
The server technician checks the disk space and ACL on the user's home
directory and finds that the user has enough space and required access to
write to the directory. Which of the following is the MOST likely reason why
the user is unable to save the file? - ANSWER The user is attempting to
save a file with a prohibited file extension. B
,10.A user in the accounting department reports that print jobs are not
printing. A user in the software development department also cannot print
to the same printer, but can print to two other printers on different print
servers. Which of the following should be the administrator's FIRST step? -
ANSWER Check whether the print spooler service has started.
11.An administrator receives multiple reports that users cannot access a
secure website hosted on a server the administrator manages. The
administrator investigates and discovers that the reason users cannot
access the secure site is because: - ANSWER port 443 is closed.
12.Users on multiple network segments report that they are unable to retrieve
email from a server. Which of the following commands will allow a server
technician to ensure that the email service is running on the server? -
ANSWER netstat
13.A technician has completed the installation and configuration of a third
email server. The technician has configured the firewall to permit email
traffic, but the mail is only being received by the two older servers. Which
of the following should the technician configure to ensure incoming email
will be processed by all three servers? - ANSWER Update the MX
record in DNS.
A technician has connected a previously formatted ext4 eSATA drive to a Linux
server. Given the following output:
Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 382818 cylinders, total 1953525168 sectors
, Units = sectors of 1 * 512 - 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x0009f31a
Device Boot Start End Blocks Id System
/dev/sdb1 * 20481 953525168 976761560 83 Linux
14.Which of the following commands should the technician use to make the
partition available under /data/drive0? - ANSWER mount /dev/sdbl
/data/drive0
15.An administrator sees a message in the system console that a drive is bad in
the single-volume JBOD storage array. A few minutes later, a user calls the
help desk to report an inability to read a file from a mapped drive. Which of
the following should the administrator do? - ANSWER Replace the
failed drive and restore the data from the last backup.
16.A server has recently been configured as a network firewall. After the
firewall was configured, users could no longer access a remote server.
Which of the following, if properly configured on the firewall, will allow
users to have secure access to the remote server? - ANSWER Allow TCP
port 22