Intro to Human Services Study Guide
Test.
Interviewer - CORRECT ANSWER Should be interested and accepting of the patient to help the patient
talk freely
Assessment - CORRECT ANSWER Concerned with identifying the nature and severity of maladaptive
behavior
Relationship - CORRECT ANSWER Skilled interviewing is probably most heavily influenced by the
interviewers what with the client?
Problem Identification - CORRECT ANSWER helps expedite linkages with service agencies
Assessment - CORRECT ANSWER Includes input, preparation, output, and processing of steps
Brokering - CORRECT ANSWER Specifying services, defining the goals of services, and linking the
consumer to services
Triage - CORRECT ANSWER to sort out problems
Personal dissatisfaction - CORRECT ANSWER What kind of problems are appropriate for human service
workers to address?
Ask the client, ask someone who knows the person, observe the client in their natural setting, observe
the person in certain standard test situations - CORRECT ANSWER Four basic ways to gather assessment
information
10 to 1 - CORRECT ANSWER What ratio of client to staff is required Assertive Community Treatment or
ACT?
Test.
Interviewer - CORRECT ANSWER Should be interested and accepting of the patient to help the patient
talk freely
Assessment - CORRECT ANSWER Concerned with identifying the nature and severity of maladaptive
behavior
Relationship - CORRECT ANSWER Skilled interviewing is probably most heavily influenced by the
interviewers what with the client?
Problem Identification - CORRECT ANSWER helps expedite linkages with service agencies
Assessment - CORRECT ANSWER Includes input, preparation, output, and processing of steps
Brokering - CORRECT ANSWER Specifying services, defining the goals of services, and linking the
consumer to services
Triage - CORRECT ANSWER to sort out problems
Personal dissatisfaction - CORRECT ANSWER What kind of problems are appropriate for human service
workers to address?
Ask the client, ask someone who knows the person, observe the client in their natural setting, observe
the person in certain standard test situations - CORRECT ANSWER Four basic ways to gather assessment
information
10 to 1 - CORRECT ANSWER What ratio of client to staff is required Assertive Community Treatment or
ACT?
