IHI PFC 102: Dignity and Respect
UPDATED Questions and CORRECT
Answers
Involving patients and families in the care experience has been linked to: - CORRECT
ANSWER - Improved patient outcomes
Patient and family-centered care (PFCC) means that: - CORRECT ANSWER - Patients,
family members, and providers collaborate on the development of policy and programs as well
as in the delivery of care.
Which of the following is the best indicator that an organization's leadership is aggressively
pursuing patient- and family-centered care (PFCC)? - CORRECT ANSWER - The
organization consults with a patient advisory council, comprising patients and family members
who are actively engaged in all decision making around care.
From the patient and family perspective, why is PFCC important? - CORRECT
ANSWER - It is a critical part of creating an environment that fosters safety and quality.
Which of the following is NOT a core tenet of patient- and family-centered care, according to
this lesson? - CORRECT ANSWER - First, do no harm.
Making a good first impression is an important part of patient- and family-centered care (PFCC)
because: - CORRECT ANSWER - Treating patients with respect begins the moment that
you first meet them.
Practicing PFCC is important because: - CORRECT ANSWER - Research has shown that
the practice of PFCC is linked to improved patient care outcomes.
You are a social worker in a medical intensive care unit. Part of your job is to meet all patients
and families within 24 hours of admission to hear any concerns they may have about the plan of
care. This morning, you see that Mr. Porter was admitted last night. He is a 64-year-old man with
UPDATED Questions and CORRECT
Answers
Involving patients and families in the care experience has been linked to: - CORRECT
ANSWER - Improved patient outcomes
Patient and family-centered care (PFCC) means that: - CORRECT ANSWER - Patients,
family members, and providers collaborate on the development of policy and programs as well
as in the delivery of care.
Which of the following is the best indicator that an organization's leadership is aggressively
pursuing patient- and family-centered care (PFCC)? - CORRECT ANSWER - The
organization consults with a patient advisory council, comprising patients and family members
who are actively engaged in all decision making around care.
From the patient and family perspective, why is PFCC important? - CORRECT
ANSWER - It is a critical part of creating an environment that fosters safety and quality.
Which of the following is NOT a core tenet of patient- and family-centered care, according to
this lesson? - CORRECT ANSWER - First, do no harm.
Making a good first impression is an important part of patient- and family-centered care (PFCC)
because: - CORRECT ANSWER - Treating patients with respect begins the moment that
you first meet them.
Practicing PFCC is important because: - CORRECT ANSWER - Research has shown that
the practice of PFCC is linked to improved patient care outcomes.
You are a social worker in a medical intensive care unit. Part of your job is to meet all patients
and families within 24 hours of admission to hear any concerns they may have about the plan of
care. This morning, you see that Mr. Porter was admitted last night. He is a 64-year-old man with
