IHI QI 102 & PS103 UPDATED Exam
Questions and CORRECT Answers
The Model for Improvement begins with three questions designed to clarify the following
concepts: - CORRECT ANSWER - Aims, measures, changes
Which of the following statements is true?
A. The Model for Improvement is appropriate for many types of clinical improvement efforts.
B. The Model for Improvement is one of multiple improvement models applicable to health care.
C. Lean is a helpful methodology for improving value and reducing waste in health care.
D. ALL of the above - CORRECT ANSWER - D. all of the above
An orthopedic clinic in a busy metropolitan area would like to improve its patient scheduling
process. More specifically, the clinic wants to improve its efficiency and the satisfaction of its
patients.
The orthopedic clinic plans the change to improve scheduling, and then it carries out a small test
of change with three patients on Tuesday morning.
What's the next thing the clinic's improvement team should do? - CORRECT ANSWER -
Measure to see if the change led to improvement.
An orthopedic clinic in a busy metropolitan area would like to improve its patient scheduling
process. More specifically, the clinic wants to improve its efficiency and the satisfaction of its
patients.
, Applying the Model for Improvement to the clinic's improvement goal, which of the following is
the most reasonable aim statement? - CORRECT ANSWER - Increase the number of
patients reporting they are "very satisfied" with the clinic's scheduling by 50 percent within six
months.
When trying to improve a process, one reason to use PDSA cycles rather than a more traditional
version of the scientific method (such as a randomized, controlled trial) is that: - CORRECT
ANSWER - PDSA cycles provide a mechanism to adjust improvement ideas as the project
progresses.
We aim to reduce harm and improve patient safety for all of our internal and external customers.
Strong or Weak - CORRECT ANSWER - Weak
By June of 2025, we will reduce the incidence of pressure ulcers in the critical care unit by 50
percent.
Strong or Weak - CORRECT ANSWER - Strong
We will reduce all types of hospital-acquired infections.
strong or weak - CORRECT ANSWER - weak
Our most recent data reveal that, on average, we reconcile the medications of only 35 percent of
our discharged inpatients. We intend to increase this average system-wide to 50 percent by April
1, 2027, and to 75 percent by August 31, 2027.
strong or weak - CORRECT ANSWER - strong
Questions and CORRECT Answers
The Model for Improvement begins with three questions designed to clarify the following
concepts: - CORRECT ANSWER - Aims, measures, changes
Which of the following statements is true?
A. The Model for Improvement is appropriate for many types of clinical improvement efforts.
B. The Model for Improvement is one of multiple improvement models applicable to health care.
C. Lean is a helpful methodology for improving value and reducing waste in health care.
D. ALL of the above - CORRECT ANSWER - D. all of the above
An orthopedic clinic in a busy metropolitan area would like to improve its patient scheduling
process. More specifically, the clinic wants to improve its efficiency and the satisfaction of its
patients.
The orthopedic clinic plans the change to improve scheduling, and then it carries out a small test
of change with three patients on Tuesday morning.
What's the next thing the clinic's improvement team should do? - CORRECT ANSWER -
Measure to see if the change led to improvement.
An orthopedic clinic in a busy metropolitan area would like to improve its patient scheduling
process. More specifically, the clinic wants to improve its efficiency and the satisfaction of its
patients.
, Applying the Model for Improvement to the clinic's improvement goal, which of the following is
the most reasonable aim statement? - CORRECT ANSWER - Increase the number of
patients reporting they are "very satisfied" with the clinic's scheduling by 50 percent within six
months.
When trying to improve a process, one reason to use PDSA cycles rather than a more traditional
version of the scientific method (such as a randomized, controlled trial) is that: - CORRECT
ANSWER - PDSA cycles provide a mechanism to adjust improvement ideas as the project
progresses.
We aim to reduce harm and improve patient safety for all of our internal and external customers.
Strong or Weak - CORRECT ANSWER - Weak
By June of 2025, we will reduce the incidence of pressure ulcers in the critical care unit by 50
percent.
Strong or Weak - CORRECT ANSWER - Strong
We will reduce all types of hospital-acquired infections.
strong or weak - CORRECT ANSWER - weak
Our most recent data reveal that, on average, we reconcile the medications of only 35 percent of
our discharged inpatients. We intend to increase this average system-wide to 50 percent by April
1, 2027, and to 75 percent by August 31, 2027.
strong or weak - CORRECT ANSWER - strong
