MGT 5500 Test 1 | Questions with 100% Correct Answers

MGT 5500 Test 1 | Questions with 100% Correct Answers James has just graduated from college and is eager to start his career. Since he is still young, he finds that taking risks to advance his career is exciting and an opportunity to develop his knowledge and skills. As he considers his job offers, which of the following work values will James weigh more heavily in making his career choice? A. Autonomy B. Recognition and Support C. Affiliation D. Stimulation and Challenge Greg is the current CEO of SENCO Inc. He has a reputation of being brutally honest with his employees and snapping at any moment. He is thought to be extremely unpredictable and intimidating among the workplace, but the company always manages to finish on top of their respective industry year after year. From the outside perspective, they are a very admirable company that many people would love to work for, but maybe they don't know all of the information? Which of the following would NOT be a result of Greg keeping his employees on the edge? A. Increased stress, productivity and performances in the short run B. Work alienation and attrition C. Increased trust D. A decrease in performance and productivity in the long run Barbara has been ranked in Forbes top 100 CEO's for 3 consecutive years. She is known for her grit, no nonsense attitude and ability to ride out the peaks and valleys of leading a large tech company. She is also known for being extraordinarily gifted at listening to her employees and for having empathy when personal crises happen in their lives. According to Daniel Goleman's article, What Makes A Leader, is Barbara a successful leader? A. Yes, Barbara's grit makes a fabulous leader according to Daniel Goleman B. Yes, it is Barbara's softer skills such as listening and empathy that show her true leadership C. No, Barbara showed no leadership qualities the description D. No, Barbara showed lack of vision and weakness by listening to her employees Richardson struggled with the transition to her new management position. What was one factor that interfered with her Performance-outcome expectancy? A. Not having strong Spanish skills B. Focusing on personal performance C. Waiting for someone to notice her hard work D. Not asking for help from her new boss You have been appointed as manager of Manchester United shortly after a disappointing tenure the club had experienced with David Moyes, the successor to Sir Alex Ferguson. What is the most important skill that Sir Alex Ferguson had that would translate to better team performance that would be consistent for years? A. Emotional Intelligence B. Harsh Punishments C. Giving others Internal Motivation D. A and C What is the best style of leadership? A. Direct approach B. None; there is no best style of leadership C. Affiliative approach D. Pacesetting Amazons employees are said to be anxious, nervous, over-worked, and constantly trying to outperform peers. What impact can this have on the company? A. Increased commitment between employees B. Creativity in projects C. Promoted relationship building D. Alienation of employees and decreased performance What is one tactic Sir Alex Ferguson did NOT employ that helped him become so successful? A. Motivate players with the promise of titles and trophies B. Focus on building players instead of buying developed ones C. Treating all players as equals D. Approach and coach each player as an individual Sara has a high-stress management position. During the weekend she takes time to decompress and focus on self-care. She practices meditation, baking, and doing other things she loves. Sara believes this behavior improves her management decisions. Sara is using ____ to improve her managerial self-awareness. A. Team Management B. Networking C. self-management D. internal motivation You just got hired as a manager in a new office. You want make sure you get off on the right foot with your employees. You should do all of the following except: A. Announce a team meeting the day before it is to be held B. Get to know each of your team members personally C. Ask your boss how to effectively manage a team and perform your duties D. Tell your team on the first day that you know exactly how to improve the office and have ideas you want to implement immediately Walker has been working at the local car wash for the past 2 years. His manager has notices some really positive qualities that would make for a good assistant manager. One quality in specific was Walker's ability to deal with his own frustrations, setbacks at work, and thinking before reacting. What one of the five components of Emotional Intelligence at Work is Walker exemplifying? A. Self-Regulation B. Motivation C. Empathy D. Social Skill This past year, Frank started a new job as a factory floor worker. After the managers noticed his strong work ethic and dedication, he was given the opportunity to receive a promotion to become the new Inventory Supervisor. Although Frank accepted the position with enthusiasm, he is nervous about taking on the role as he has never been promoted before. Frank sees this new role as a fun challenge and is eager to take on the many responsibilities to come. Frank is experiencing which of the following concepts? A. Distress B. Surviving C. Eustress D. Thriving Sisilia has recruited four friends/family members to help with her startup company. She plans to sell jewelry. Her mission statement is to empower women to style a life they love with accessories and authenticity. She is genuinely invested in her employees and clients because relationships are most important to her. She has set clear goals and plans to achieve the organization's goal. Her employees were happy to join her team because they feel motivated when they work with her. What leadership style might Sisilia lean towards based on her personality? A. Visionary B. Directive C. Pace Setting D. Participative Brett has worked with his engineering firm for two years. He is high-potential, and interested in moving up within the ranks of this firm and forging a managerial career path there. Brett enjoys the work and feels competent in his role, but he is interested in changing it up. A few weeks ago, Brett applied for a higher-level technical position within the company that pays $15K above his current position, but he's heard that the last few occupants of the role left after less than a year. He's also not as familiar with the coding language he would utilize in the new role. Brett's boss has also approached him about a new project that he needs a team leader for. Brett would still be serving in some of his previous capacity, but he would also be taking a leadership role and heading a team of some of his current co-workers. The pay is $7K more. Today, HR offers Brett the higher-level position. Which job offer should Brett accept and what is the best reason why he should accept it? A. The higher-level position, because the pay is higher, and Brett is highly motivated to succeed. B. The team leader position, because a lateral stretch assignment can be more visible than a vertical move. C. The higher-level position, because it will put Brett closer to the high-ranking individuals within the company. D. The team leader position, because Brett isn't sure that he can master the coding language the new position would require. Sir Alex Ferguson was known for his disciplinarian style of coaching, but when a French player from his team, kicked a spectator, he fought for the player to stay on the team, and made sure to contact the player daily. How and Why did Sir Alex Ferguson respond to the players, headliner mistake? A. Sir Alex Ferguson yelled at the player and knew that if he brought attention to the mistake, the player would feel responsibility for the team and remorse or injuring a spectator. B. Despite Ferguson fighting for the player to stay on the team, cub management decided the player was a liability and removed him from the team. C. Ferguson treated the player with compassion, because compassion is the most important thing in any organization, especially a sports organization where players need to feel connected with their coaches. D. Ferguson treated the player with compassion, because this particular player didn't respond to yelling, he needed a different kind of attention to learn. From Growing Mangers, what was one of the first mistakes Richardson made that started off her tenure as a new manager wrong? A. Richardson rewarded her team members with candy when they participated in meetings B. Richardson never made it a point to set up a meeting with Campbell C. Richardson forgot all of her team members names D. Richardson thought of what she wanted for her team and didn't ask her team what they wanted Charles Bank and Brian's Banks were merging together. Charles and Brian knew that there would be jobs that would have now too many people apart of, meaning somebody would have to be let go. When Charles let his staff know he beat around the bush and said how many people would have to be let go. When Brian had his staff meeting, he expressed his concern and sadness about losing part of his staff but told them that they would know all the information when he found out and he would give letters of recommendation to the staff that would be let go. What is Brian displaying? A. Sympathy B. Empathy C. Ignorance D. Self-Regulation Brandon is a high performing worker at a paper sales company. Within his co-workers, he achieves the highest sales numbers almost every single month. Brandon feels motivated by his high numbers to advance higher in the company. Whenever Brandon sees a co-worker that is struggling to meet a quota, he tells them they aren't working hard enough and that anyone can achieve numbers like he does; they're just lazy. Which of the following sets of motives most accurately aligns with Brandon? A. Personalized Power B. Socialized Power C. Affiliation D. Achievement Many Amazon employees considered quitting because the workplace pressure was causing them to spend less time with their families. Older employees were worried they would be replaced by younger employees with fewer commitments and more time to work. What work values were conflicting among Amazon employees and the company culture? A. Autonomy and Financial Gain B. Affiliation and Autonomy C. Power and Influence and Work-Life Balance D. Work-Life Balance and Affiliation Sir Alex Ferguson had a large picture of a group of eleven men sitting on a beam with no harness or safety support. What was the main purpose of showing his team this picture? A. There are 11 men on the soccer pitch during a match. B. A player should give his everything for a team. C. He liked the artwork because it was symbolic to family. D. It was a picture of Sir Alex Ferguson when he was young. Matthew just completed his training period at Google as a software engineer. On his first day, he is given an assignment that involves implementing some changes for a new application update. His supervisor is interested in seeing how quickly Matthew can put together the changes and said that his reward for speed would be another promising project. But Matthew knows that even if he completed the assignment quickly, his work is expected to be error-free. He begins to lose motivation. In which of the factors of the expectancy theory has an expectancy violation occurred? A. Instrumentality B. Expectancy C. Performance D. Valence Kathy and Thomas are candidates for a new managerial promotion. Both have high sales number, and good relationships with co-workers. Kathy has made her intentions for taking this promotion very clear...the huge pay increase! Thomas on the other hand has been outspoken about his excitement for managing, and how he knows this role will allow him to learn how to communicate more effectively. How are Thomas and Kathy motivated? A. Externally; Internally B. Internally; Externally C. Both externally D. Both internally When it came to punishing players, Sir Alex didn't take one unique approach to punitive measures. What is the best explanation for why Roy Keane was asked to leave the club after slamming his teammates in an interview, versus Alex allowing Eric Cantona to stay after assaulting a fan? A. Roy publicly demonstrated a lack of commitment to the organization B. Eric was more talented than Roy, and therefore needed to be retained C. Roy lacked self-regulation skills in the interview D. Sir Alex was more empathetic to Eric than to Roy Tammy joined HBR corporation five years ago. Since then, her team has flourished, and turnover decreased exponentially. After HR interviewed her staff, they all commented on how easily Tammy transitioned onto their team. They mentioned her prioritizing their needs, and being very attentive to understanding how the workplace was run before implementing any changes. Tammy understood the importance of...