PGA Level 2. All Revision Questions and Correct Answers (Already Graded A+) (2024
Update) 100% Guaranteed
The vision, core values, and mission statement of a golf facility should be developed concurrently
with establishing a facility wide business plan that includes concrete goals with strategies for
meeting them. - ANSWER- True
Proper business planning and operations alignment directs that sufficient resources be identified
before strategies for achieving business objectives are developed - ANSWER- False (Figure 4
p. 7 FM Manual)
Stakeholders, owners, and boards are positioned at the bottom of a traditional organizational chart
- ANSWER- False
Staff is considered a tangible facility resource - ANSWER- False - Human Resource
"Identifying staffing needs" is one of the staff-management roles in running a golf operation -
ANSWER- True
Job descriptions should identify the skills necessary to accomplish the tasks associated with each
position - ANSWER- True (skills, experience, education)
High-performance profiling is a tool that can be used to communicate a uniform set of facility
wide expectations for all employees - ANSWER- True
Interviewing current employees is the first step in determining current training needs - ANSWER-
False (job descriptions - high performance profiles - checking current staff and seeing if they
are trained properly)
, Self assessments are an appropriate means for a facility staff to align their personal goals with
business goals - ANSWER- True
Self assessments are most useful during the hiring process - ANSWER- False - periodic
assessments keep employees mindful of goals, responsibilities, and performance
New teachers observed the lead instructor at a golf facility conduct a short game clinic. This is an
example of external staff training - ANSWER- False (on job training - internal)
Reduced training needs is one of the anticipated benefits of adopting new point of sale system
technology - ANSWER- False - have to train how to use new tech
Promotion is one of the 5 P's of marketing - ANSWER- True
Building a brand is a moment of truth opportunity - ANSWER- True
Tried and true practices adopted by other successful facilities should be the starting point for
developing new promotional programs - ANSWER- True
Social media is a method that professionals can use to communicate with potential and existing
customers - ANSWER- True
Cost-benefit analysis is a way to assess a promotional strategy - ANSWER- True
Managing play best practices are the same across facility types - ANSWER- False
It is illegal for courses that receive any public funds to require a dress code - ANSWER- False
Update) 100% Guaranteed
The vision, core values, and mission statement of a golf facility should be developed concurrently
with establishing a facility wide business plan that includes concrete goals with strategies for
meeting them. - ANSWER- True
Proper business planning and operations alignment directs that sufficient resources be identified
before strategies for achieving business objectives are developed - ANSWER- False (Figure 4
p. 7 FM Manual)
Stakeholders, owners, and boards are positioned at the bottom of a traditional organizational chart
- ANSWER- False
Staff is considered a tangible facility resource - ANSWER- False - Human Resource
"Identifying staffing needs" is one of the staff-management roles in running a golf operation -
ANSWER- True
Job descriptions should identify the skills necessary to accomplish the tasks associated with each
position - ANSWER- True (skills, experience, education)
High-performance profiling is a tool that can be used to communicate a uniform set of facility
wide expectations for all employees - ANSWER- True
Interviewing current employees is the first step in determining current training needs - ANSWER-
False (job descriptions - high performance profiles - checking current staff and seeing if they
are trained properly)
, Self assessments are an appropriate means for a facility staff to align their personal goals with
business goals - ANSWER- True
Self assessments are most useful during the hiring process - ANSWER- False - periodic
assessments keep employees mindful of goals, responsibilities, and performance
New teachers observed the lead instructor at a golf facility conduct a short game clinic. This is an
example of external staff training - ANSWER- False (on job training - internal)
Reduced training needs is one of the anticipated benefits of adopting new point of sale system
technology - ANSWER- False - have to train how to use new tech
Promotion is one of the 5 P's of marketing - ANSWER- True
Building a brand is a moment of truth opportunity - ANSWER- True
Tried and true practices adopted by other successful facilities should be the starting point for
developing new promotional programs - ANSWER- True
Social media is a method that professionals can use to communicate with potential and existing
customers - ANSWER- True
Cost-benefit analysis is a way to assess a promotional strategy - ANSWER- True
Managing play best practices are the same across facility types - ANSWER- False
It is illegal for courses that receive any public funds to require a dress code - ANSWER- False
