MNGT 3460 EXAM 1 QUESTIONS | TESTED AND
PROVEN ANSWERS | LATEST UPDATE 2024/2025
100% (GRADE A+)
What is OB and why does it matter?
Ans>> The systematic study and application of knowledge about how individuals and groups
act within the organizations
Isn't OB just common sense? Why or why not?
Ans>> No, research on decision making shows that this can easily lead to faulty conclusions
because our memories fail us. We tend to notice certain things and ignore others, and the specific
manner in which information is framed can affect the choices we make. Therefore, it is important
to rule out alternative explanations one by one rather than to assume we know about human
behavior just because we are humans!
OB research methods - the 5 basic methods
Ans>> Surveys, Field study, Lab study, Case studies, Meta-analysis
Challenges in the workplace - ethical, engagement, technology, flattening world, sustainability,
aging and global workforce (shamrock organization)`
1
, Ans>> A shamrock organization includes an equal number of regular employees, temporary
employees, and consultants and contractors.
Basic characteristics of managerial work
Ans>> Hard work in variety of tasks - open ended job. Non-routine tasks - management by
exception. Face to face verbal communication - brief, discontinuous. Networking - vertical,
horizontal, grapevine
What is diversity and its benefits
Ans>> The way people are similar or different from each other. Benefits - better understanding
and service of customers. More satisfied workforce. Lower litigation expense. Higher creativity
and performance.
Three diversity paradigms - description of, dominant processes
Ans>> Discrimination and fairness: Due process and equal treatment; assimilation
Access and legitimacy: Match organization demographics to constituencies; differentiation
Learning and effectiveness: internalize different perspectives to learn; integration
2
PROVEN ANSWERS | LATEST UPDATE 2024/2025
100% (GRADE A+)
What is OB and why does it matter?
Ans>> The systematic study and application of knowledge about how individuals and groups
act within the organizations
Isn't OB just common sense? Why or why not?
Ans>> No, research on decision making shows that this can easily lead to faulty conclusions
because our memories fail us. We tend to notice certain things and ignore others, and the specific
manner in which information is framed can affect the choices we make. Therefore, it is important
to rule out alternative explanations one by one rather than to assume we know about human
behavior just because we are humans!
OB research methods - the 5 basic methods
Ans>> Surveys, Field study, Lab study, Case studies, Meta-analysis
Challenges in the workplace - ethical, engagement, technology, flattening world, sustainability,
aging and global workforce (shamrock organization)`
1
, Ans>> A shamrock organization includes an equal number of regular employees, temporary
employees, and consultants and contractors.
Basic characteristics of managerial work
Ans>> Hard work in variety of tasks - open ended job. Non-routine tasks - management by
exception. Face to face verbal communication - brief, discontinuous. Networking - vertical,
horizontal, grapevine
What is diversity and its benefits
Ans>> The way people are similar or different from each other. Benefits - better understanding
and service of customers. More satisfied workforce. Lower litigation expense. Higher creativity
and performance.
Three diversity paradigms - description of, dominant processes
Ans>> Discrimination and fairness: Due process and equal treatment; assimilation
Access and legitimacy: Match organization demographics to constituencies; differentiation
Learning and effectiveness: internalize different perspectives to learn; integration
2
