Written by students who passed Immediately available after payment Read online or as PDF Wrong document? Swap it for free 4.6 TrustPilot
logo-home
Previously searched by you
Previously searched by you
logo
  • Communication In Nursing 10th Edition
  • Communication in Nursing 10th Edition
To add items to your wishlist, you must be logged in
Exam (elaborations)

Test Bank Communication in Nursing 10th Edition Julia Balzer Riley

Rating
-
Sold
1
Pages
120
Grade
A+
Uploaded on
09-01-2025
Written in
2024/2025

Chapter 1: Responsible, Assertive, Caring Communication in Nursing Test Bank Multiple Choice 1. Which statement describes the affective aspect of learning effective communication strategies? a. “The nurse should use clear, direct statements using objective words.” b. “The nurse uses body language that is congruent with the verbal message.” c. “The nurse believes that positive communication strategies build confidence.” d. “The nurse practices assertive and responsible communication strategies.” ANS:C Learning involves three domains: the cognitive aspects (understanding and meaning), affective aspects (feelings, values, and attitudes), and psychomotor aspects (physical capability).Learning basic communication skills involves the cognitive domain; building confidence through a belief in the value and impact of positive communication is the affective domain; and putting skills into action is the psychomotor domain.DIF: Comprehension REF: p. 13 TOP: Integrated Process: Communication and Documentation MSC: Psychosocial Integrity 2. The nurse manager asks the staff nurse to work an extra shift. Which response by the staff nurse is assertive and based on rational beliefs? a. “I don’t want you upset, so I will work extra.” b. “Why do I always have to cover extra shifts?” c. “I am not able to work an extra shift.” d. “If you can’t find anyone else, I will do it.” ANS:C The staff nurse may turn down even a reasonable request; an assertive response avoids irrational beliefs. Irrational beliefs occur as a result of being anxious about assertiveness or focusing on possible negative outcomes.DIF: Analysis REF: p. 8 TOP: Integrated Process: Communication and Documentation MSC: Safe and Effective Care Environment: Management of Care 3. A nurse manager offers a staff nurse a choice between working 8- or 12-hour shifts. Which statement, if made by the staff nurse, is nonassertive and may result in a frustrated response from the nurse manager? a. “I want to decide the shifts for all of the other staff nurses.” b. “Do whatever you want. It doesn’t really matter to me.” c. “Thank you for offering me a choice. I prefer 12-hour shifts.” d. “You will never be able to give me what I really want to work.” ANS:B A statement that allows others to make decisions for a person is an example of a nonassertive style of communication; the response of others to a nonassertive statement may include disrespect, guilt, anger, or frustration. Statements that make choices for others or that are accusations are examples of aggressive styles of communication; the response of others to an aggressive statement may include hurt, defensiveness, or humiliation. A statement that allows making one’s own decisions is an example of assertive style of communication; the response of others to an assertive statement may include mutual respect.DIF: Analysis REF: p. 7 TOP: Integrated Process: Communication and Documentation MSC: Safe and Effective Care Environment: Management of Care 4. The nurse is providing care to a patient who was admitted with heart failure. The patient has not been following the prescribed diet or taking the prescribed medications. Which type of communication approach is most important for the nurse to use with this patient to facilitate a change in self-care behavior? a. Authoritative, honest, and outright communication b. Assertive, responsible, and caring communication c. Aggressive, sympathetic, and realistic communication d. Positive, expert, and focused communication ANS:B Communication must be technically responsible, assertive, and caring to facilitate a change in behavior.DIF: Knowledge/Comprehension REF: p. 13 TOP: Integrated Process: Communication and Documentation MSC: Psychosocial Integrity 5. Which are examples of a nurse who is communicating responsibly? (Select all that apply) a. The nurse uses profanity to respond to a client who is intoxicated and verbally abusive. b. The nurse helps a client talk to family members about discontinuing chemotherapy. c. The nurse uses interpersonal strategies to help a client develop methods of coping. d. The nurse provides a client’s health information to a close relative who is visiting. e. The nurse listens carefully to the client’s concern about inadequate pain relief. ANS:B, C, E A nurse who communicates responsibly will perform the role of a client advocate, will consider the world of the client and the client’s family, and will naturally focus on the nursing process and problem-solving process. The nurse is responsible for maintaining the professional conduct of the relationship. Examples of unprofessional conduct would include breaching client confidentiality or verbally abusing a client.DIF: Application REF: pp. 11-12 TOP: Integrated Process: Communication and Documentation MSC: Psychosocial Integrity 6. According to Swanson’s theory, there are five

Show more Read less
Institution
Communication In Nursing 10th Edition
Course
Communication in Nursing 10th Edition

Content preview

012356789 7 6 3 7 7
65611

 
27
3

3 7



, 012346786949 
8 1 44 69234 4481986916999
8 1 40 48349
443169 
43943169 
8 1 4
6396234 064 4
8 1 4!"9#419#9$1% 486916919#834
8 1 4&'469 19(1 
8 1 4)6*94 4
8 1 4+,49-4994
8 1 4.,49$ 1 4
8 1 4/" 9437
'364
8 1 40,49 47
8 1 4 1924 69
8 1 4$34 9% 969
8 1 4
" 9
6
8 1 4!$2194 134694567
413819641996119
8 1 4&474 9 6
8 1 4)%469$131699345
8 1 4+(619*844#211
8 1 4." 943131694974
8 1 4/99661991459674 69131419#437
814
8 1 4099661964437
0131
8 1 4:41996(61064 49-6 
8 1 40 48 199(63#67$3469869169
8 1 4
:4199869769169133
8 1 4!479"941691234474 
8 1 4&86919 443519#4 69235*'4 4#8349 19#8633414
8 1 4)86919 443519#4 69235*4 48349 19#8633414
8 1 4+86919 443519#4 69235*"96318349 
8 1 4/8691914$9#
67
:74
8 1 4
08699948649

, 01234578249 81885888



!"#$"% &
'(&)*+,"-&&!).,"
!)(/"'001()2
)'(")("31!&)(/"
4 &"5
(6"
71+)
+"
')2"
"
89 :814 4458;441<<48=41>4<241584<<48=4
 81851484?

189@ABC5424241585414 48;D48=4EFGHIJK
;89@ABC544;921141854L84=45;12MCIINOCJK
89@ABC54;4284=41>88=4 81851484;82PFQRSHCQPCJK
89@ABC54>51841458=4154>8;24 818ITGNTCOSCIJK

UV 
W41588=2=4544 18488=41>4X45181 418Y
1<<48=41>4X<4428=1241184Y1>9 51>4X>9812
1>1;8289Y8W4158;18 818Z8228=2=4488=4 18[;828
<84451;4284<84=12418>1<>88=4 81884
1<<48=4 18[1>8Z82281884>9 5 188\]^
>54487^>8_`ab]4514b54 8181
\  418cV b9812]4589


d89 `45411451Z41<<54L 5Z14e518<8:854>4;9
41<<5481458=41;1451812;4284<?

189@fHFQgTL19>4]L822L 5ZChTGNJK
;89@iBj]12L191=4=454e51IBSRTIkK
89@f1 1;24L 5Z14e51IBSRTJK
89@fR9PNQgT<8194424]L822STJK

UV 
`41<<54 195L4=415411;2454l4[11458=454>41=8
8551812;4284<8]551812;4284<511542<;481e81;1458=44
5<8>8;24418=4 48\]^U12987^>8m`ab]4514
b54 8181\  418cV V1<41<<48=4 154
=85 4c114 4<154

, 01 456789 5 9797885678999995 75767
88189 95
9
98567898558897
95

79865
76879
798 5897 956789 5 97!

1"# 5
9
998879978$%&'(')*
1"+,9
97
6 51-.,('$/079
 971()*
1"234$5
67975991-799767'3670')*

1"8,%59
9799
99-79
 59,&5)*

4:;<=
489 958978 9
985879785859> 9
558897
98
9 655?9798 589978558897
989 95

56
9
8798965977768751;9 958 9987
9787796858799> 98 7988
98
98 655?9
798 589  9785 7988
989 95
56
967
9958
95988 7
3%16@6406,$)ABA'040(1($0A0340A4@@,9'A1456$CA,$(/'A,9$A.(D6'6,$'A6'A4$A(E41F@(A,7A
8897
98
9 655?9798 58997858897
989 95

56
96679891G-H<45
88IJH<1KLMN<-5979
N7988<O 655
5
G 6 955P;O<;95
J9
9O 79J5
75 95<P 5 9 95O 79


Q1 L95678987

579 95 8
9
976791L9
958599559 79879

9 759 79879

9
581
9 655 7 8 8 757956789
6898 95959589799
7!

1467
95985
67 655
148897
9798 5895
75 655
14 7988
98
95
798 655

1N 8
99>975
689
 655

4:;<=
O 655 68995
798 5898897
95
759
5959
71G-H<R59
9SO 799585IJH< 10LMN<-5979

N7988<O 6555
G 6 955P;O<N8
8-597



T1 799> 98567898 655798 58
!U;99

V

1L956789689875
798 5
9585>9
5

97

68
91
1L9567899895 
9 9786
85565
9 97
1
Report Copyright Violation

Connected book

image
Julia Balzer Riley Communication in Nursing - E-Book
  • 2023
  • 9780323871464
  • Unknown

Written for

Institution
Communication in Nursing 10th Edition
Course
Communication in Nursing 10th Edition

Document information

Uploaded on
January 9, 2025
Number of pages
120
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

  • balzer riley communicati
  • communication in nursing 10th edition
  • test bank communication in nursing 10th edition
  • 10th edition of communication in nursing
  • communication in nursing 10th e by julia balzer
$15.79
Get access to the full document:
Wrong document? Swap it for free Within 14 days of purchase and before downloading, you can choose a different document. You can simply spend the amount again.
Written by students who passed
Immediately available after payment
Read online or as PDF
Get to know the seller
Seller avatar
Reputation scores are based on the amount of documents a seller has sold for a fee and the reviews they have received for those documents. There are three levels: Bronze, Silver and Gold. The better the reputation, the more your can rely on the quality of the sellers work.
ApexExams
3.7
(6)

Get to know the seller

Seller avatar
Reputation scores are based on the amount of documents a seller has sold for a fee and the reviews they have received for those documents. There are three levels: Bronze, Silver and Gold. The better the reputation, the more your can rely on the quality of the sellers work.
ApexExams jomo kenyatta University of agriculture and technology
View profile
Follow You need to be logged in order to follow users or courses
Sold
62
Member since
2 year
Number of followers
0
Documents
376
Last sold
2 weeks ago
APEX EXAMS Test banks and practice exam Graded A+

Need reliable, up-to-date materials to boost your exam prep? Look no further Apex Exam is here to support your academic journey. We provide a wide selection of resources, including practice tests, exam guides, study notes, and more all designed to help you study smarter and reach your academic goals with confidence. But that’s not all; we also offer assistance with assignments, research projects, dissertations, online exams, tutoring sessions, and more. Just send us a message, and we’ll get back to you as soon as possible. And always remember: Stay calm, do your best, and let the rest take care of itself SUCCESS

Read more Read less
3.7

6 reviews

5
4
4
0
3
0
2
0
1
2

Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can instantly pick a different document that better fits what you're looking for.

Pay as you like, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Working on your references?

Create accurate citations in APA, MLA and Harvard with our free citation generator.

Learn more Create citation
Working on your references?

Frequently asked questions