TEST BANK v
Operations Management Creating Value
v v v
v Along the Supply Chain, 11th Edition (Russell)
v v v v v v
Verified Chapters 1 - 17, Complete
v v v v v
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
,TABLE OF CONTENTS V V
1 vIntroduction vto vOperations vand vSupply vChain vManagement v
2 vQuality vManagement v
3 vStatistical vProcess vControl v
S3 vOperational vDecision-Making vTools: vAcceptance vSampling
4 vProduct vDesign v
5 vService vDesign v
6 vProcesses vand vTechnology v
7 vCapacity vand vFacilities vDesign
S7 vOperational vDecision-Making vTools: vFacility vLocation vModels v
8 vHuman vResources v
S8 vOperational vDecision-Making vTools: vWork vMeasurement v
9 vProject vManagement
10 vSupply vChain vManagement vStrategy vand vDesign v
11 vGlobal vSupply vChain vProcurement vand vDistribution v
S11 vOperational vDecision-Making vTools: vTransportation vand vTransshipment vModels v
12 vForecasting v
13 vInventory vManagement v
S13 vOperational vDecision-Making vTools: vSimulation v
14 vSales vand vOperations vPlanning v
S14 vOperational vDecision-Making vTools: vLinear vProgramming v
15 vResource vPlanning vSystems v
16 vLean vProduction vSystems v
17 vScheduling v
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
, Operations Management Creating Value Along the Supply Chain 11th Edition
v v v v v v v v v
Roberta S. Russell, Bernard W. Taylor
v v v v v v
Concept Check Questions for Learning Objectives
v v v v v
Chapter v1 v– vIntroduction vto vOperations vand vSupply vChain vManagement
The vOperations vFunction
1. The voperations vfunction vinteracts vwith
a. Marketing
b. Suppliers
c. Human vresources
d. Finance
e. All vof vthe vabove
Difficulty:
vEasyvAnswer:
vd
2. Operations vis voften vdescribed vas
a. the vcreative vcore vof van vorganization
b. a vtransformation vprocess
c. the vsource vof vfirm vprofitability
d. all vof vthe vabove
Difficulty:
vEasyvAnswer:
vb
The vEvolution vof vOperations vand vSupply vChain vManagement
1. v helped vto venable vthe vIndustrial vRevolution.
a. Linear vprogramming
b. Quality vcircles
c. Interchangeable vparts
d. The vInternet
Difficulty:
vEasyvAnswer: vc
2. The vPrinciples vof vScientific vManagement vwere vproposed vby
a. Adam vSmith
b. Henry vFord
c. Frederick vTaylor
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
, d. Elton vMayo
Difficulty:
vEasyvAnswer: vc
3. Supply vchain vmanagement vemerged vas
a. companies vstarted vto voutsource vproduction
b. the vnumber vof vsuppliers vfor veach vcompany vgrew
c. globalization vexpanded vthe vreach vof vsuppliers vand vcustomers
d. all vof vthe vabove
Difficulty:
vEasyvAnswer:
vd
4. The vquality vrevolution vwas vbrought vto vus vby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
vEasyvAnswer:
vb
Globalization
1. Globalization vhas vgrown vrapidly vdue vto
a. World vtrade vagreements
b. The vInternet
c. Outsourcing
d. All vof vthe vabove
Difficulty:
vEasyvAnswer:
vd
2. Which vof vthe vfollowing vcountries vhas vthe vhighest vhourly vwage vrate?
a. Norway
b. U.S.
c. Germany
d. South vKorea
Difficulty: vModerate
vAnswer: va
3. Companies vgo vglobal vto
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
Operations Management Creating Value
v v v
v Along the Supply Chain, 11th Edition (Russell)
v v v v v v
Verified Chapters 1 - 17, Complete
v v v v v
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
,TABLE OF CONTENTS V V
1 vIntroduction vto vOperations vand vSupply vChain vManagement v
2 vQuality vManagement v
3 vStatistical vProcess vControl v
S3 vOperational vDecision-Making vTools: vAcceptance vSampling
4 vProduct vDesign v
5 vService vDesign v
6 vProcesses vand vTechnology v
7 vCapacity vand vFacilities vDesign
S7 vOperational vDecision-Making vTools: vFacility vLocation vModels v
8 vHuman vResources v
S8 vOperational vDecision-Making vTools: vWork vMeasurement v
9 vProject vManagement
10 vSupply vChain vManagement vStrategy vand vDesign v
11 vGlobal vSupply vChain vProcurement vand vDistribution v
S11 vOperational vDecision-Making vTools: vTransportation vand vTransshipment vModels v
12 vForecasting v
13 vInventory vManagement v
S13 vOperational vDecision-Making vTools: vSimulation v
14 vSales vand vOperations vPlanning v
S14 vOperational vDecision-Making vTools: vLinear vProgramming v
15 vResource vPlanning vSystems v
16 vLean vProduction vSystems v
17 vScheduling v
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
, Operations Management Creating Value Along the Supply Chain 11th Edition
v v v v v v v v v
Roberta S. Russell, Bernard W. Taylor
v v v v v v
Concept Check Questions for Learning Objectives
v v v v v
Chapter v1 v– vIntroduction vto vOperations vand vSupply vChain vManagement
The vOperations vFunction
1. The voperations vfunction vinteracts vwith
a. Marketing
b. Suppliers
c. Human vresources
d. Finance
e. All vof vthe vabove
Difficulty:
vEasyvAnswer:
vd
2. Operations vis voften vdescribed vas
a. the vcreative vcore vof van vorganization
b. a vtransformation vprocess
c. the vsource vof vfirm vprofitability
d. all vof vthe vabove
Difficulty:
vEasyvAnswer:
vb
The vEvolution vof vOperations vand vSupply vChain vManagement
1. v helped vto venable vthe vIndustrial vRevolution.
a. Linear vprogramming
b. Quality vcircles
c. Interchangeable vparts
d. The vInternet
Difficulty:
vEasyvAnswer: vc
2. The vPrinciples vof vScientific vManagement vwere vproposed vby
a. Adam vSmith
b. Henry vFord
c. Frederick vTaylor
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
, d. Elton vMayo
Difficulty:
vEasyvAnswer: vc
3. Supply vchain vmanagement vemerged vas
a. companies vstarted vto voutsource vproduction
b. the vnumber vof vsuppliers vfor veach vcompany vgrew
c. globalization vexpanded vthe vreach vof vsuppliers vand vcustomers
d. all vof vthe vabove
Difficulty:
vEasyvAnswer:
vd
4. The vquality vrevolution vwas vbrought vto vus vby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
vEasyvAnswer:
vb
Globalization
1. Globalization vhas vgrown vrapidly vdue vto
a. World vtrade vagreements
b. The vInternet
c. Outsourcing
d. All vof vthe vabove
Difficulty:
vEasyvAnswer:
vd
2. Which vof vthe vfollowing vcountries vhas vthe vhighest vhourly vwage vrate?
a. Norway
b. U.S.
c. Germany
d. South vKorea
Difficulty: vModerate
vAnswer: va
3. Companies vgo vglobal vto
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
