Leadership exam #2 with Complete
Solutions
A clinical nurse leader (CNL) enters the workforce and hopes to use her interdisciplinary
skills to participate on a quality improvement committee. The coordinator of the quality
group invites the CNL to join the group. Which type of power is demonstrated by the
coordinator of the group? - Correct Answers-Legitimate
The healthiest form of communication is the __________ style. - Correct Answers-
Assertive
The son of the deceased person arrives at the hospital and asks, "Can I just please stay
and hold my dad's hand? He was so afraid of dying alone." Which response by the
nurse shows empathy? - Correct Answers-"I'll close the door so you can spend time
with your dad. I will check back in a few minutes."
The nurse manager meets with upper administration and learns that the strategic plan
for nursing is to have 80% BSN staff within the next 3 years. The nurse manager then
built her budget to meet the organization's strategic goal by providing tuition
reimbursement and flexible work hours, which required some agency staffing. Which
approach to budgeting is used? - Correct Answers-Iterative
A nurse gives Dilantin intravenously with lactated Ringer's solution containing
multivitamins. The drug precipitates and obstructs the only existing line. When the team
leader informs the nurse that these drugs cannot be mixed, the nurse states, "Everyone
just pushes the medicine slowly. No one checks for compatibility. There isn't even a
compatibility chart on the unit." Which type of logical fallacy has influenced the nurse? -
Correct Answers-Appeal to common practice
A nurse is listening to a patient's apical heart rate. The patient asks, "Is everything
okay?" The nurse says nothing and shrugs her shoulders. The nurse is demonstrating..
- Correct Answers-Blocking
A director of nursing (DON) asks the staff to list how their nursing unit can help the
organization meet its goal to "provide quality patient care with attention to compassion
and excellence." An ad hoc committee is formed to develop a timeline of identified
actions. The DON coaches the committee to reach desired outcomes. This DON is
demonstrating which other role of leadership and management? - Correct Answers-
Corporate Supporter
, A hospital recently learned that their scorecard did not meet the national benchmark for
patient satisfaction and brought in a professional change agent to determine what their
issues were and how they could improve their score. The agent collected data and
recommended that nurses participate in interdisciplinary walking rounds and allow the
patient and family to be participants. Nurses now round every shift and perform
"huddles to update the team" as needed throughout the shift as part of best practices.
Random visits are made to nursing units to ensure all nurses are participating and
patients are interviewed for their involvement. This stage of Lewin's change is: - Correct
Answers-refreezing
Which component of an e-mail would be both effective and concise? - Correct Answers-
Body: The next staff meeting is scheduled for Tuesday, January 19, at 5:00 PM in the
first floor auditorium. Please send items for the agenda.
Sally Smith, MSN, RN, or ext. 5582
A nurse manager wants his nursing unit to be a place where all nurses want to work,
where patient satisfaction is high, and care is innovative and interdisciplinary. Staff are
encouraged to chair taskforces to improve quality of care and he counsels staff in areas
of measuring patient outcomes. Other managers want to mimic this manager's
approach to improve their own units. This nurse is which type of leader? - Correct
Answers-Transformational
In an attempt to persuade employees to bargain for another type of health insurance, a
handout is circulated that describes the present employees' health care insurance as
being insensitive, limiting choices of care providers, and providing inferior care. This
reflects which aspect of Lewin's planned change? - Correct Answers-unfreeze
An RN is consistently late to work, causing reassignment of patient care and the need
for repeated shift reports. The nurse, who receives a warning for repeated tardiness,
states, "My husband left me, I have no car, no family close by, and the bus is always
late, which makes me late. The nurse manager doesn't care how hard I try to get here,
and I am raising a child by myself." The nurse is using which type of logical fallacy? -
Correct Answers-appeal to emotion
A licensed practical nurse (LPN) has been practicing for 25 years on a unit where a
newly graduated RN with a bachelor's degree is hired. Before the RN arrives on the
unit, the LPN is heard saying, "She'll try to tell everyone what to do because she makes
more money. She'll sit at the desk and let us do all the work." This is an example of
a(n): - Correct Answers-preconceived idea
The nurse caring for a patient states, "Your blood pressure is dangerously high. Are you
taking antihypertensive medicine?" The patient states, "I can't afford my medicine. I
have no insurance." The nurse states "I feel really sorry for that patient. I wish it wasn't
against policy to give her money." The nurse wants to help and places a note on
Facebook that any donations would be appreciated to help a waitress who works at the
cafeteria next door to the hospital buy her medications. The nurse posts that "She was
Solutions
A clinical nurse leader (CNL) enters the workforce and hopes to use her interdisciplinary
skills to participate on a quality improvement committee. The coordinator of the quality
group invites the CNL to join the group. Which type of power is demonstrated by the
coordinator of the group? - Correct Answers-Legitimate
The healthiest form of communication is the __________ style. - Correct Answers-
Assertive
The son of the deceased person arrives at the hospital and asks, "Can I just please stay
and hold my dad's hand? He was so afraid of dying alone." Which response by the
nurse shows empathy? - Correct Answers-"I'll close the door so you can spend time
with your dad. I will check back in a few minutes."
The nurse manager meets with upper administration and learns that the strategic plan
for nursing is to have 80% BSN staff within the next 3 years. The nurse manager then
built her budget to meet the organization's strategic goal by providing tuition
reimbursement and flexible work hours, which required some agency staffing. Which
approach to budgeting is used? - Correct Answers-Iterative
A nurse gives Dilantin intravenously with lactated Ringer's solution containing
multivitamins. The drug precipitates and obstructs the only existing line. When the team
leader informs the nurse that these drugs cannot be mixed, the nurse states, "Everyone
just pushes the medicine slowly. No one checks for compatibility. There isn't even a
compatibility chart on the unit." Which type of logical fallacy has influenced the nurse? -
Correct Answers-Appeal to common practice
A nurse is listening to a patient's apical heart rate. The patient asks, "Is everything
okay?" The nurse says nothing and shrugs her shoulders. The nurse is demonstrating..
- Correct Answers-Blocking
A director of nursing (DON) asks the staff to list how their nursing unit can help the
organization meet its goal to "provide quality patient care with attention to compassion
and excellence." An ad hoc committee is formed to develop a timeline of identified
actions. The DON coaches the committee to reach desired outcomes. This DON is
demonstrating which other role of leadership and management? - Correct Answers-
Corporate Supporter
, A hospital recently learned that their scorecard did not meet the national benchmark for
patient satisfaction and brought in a professional change agent to determine what their
issues were and how they could improve their score. The agent collected data and
recommended that nurses participate in interdisciplinary walking rounds and allow the
patient and family to be participants. Nurses now round every shift and perform
"huddles to update the team" as needed throughout the shift as part of best practices.
Random visits are made to nursing units to ensure all nurses are participating and
patients are interviewed for their involvement. This stage of Lewin's change is: - Correct
Answers-refreezing
Which component of an e-mail would be both effective and concise? - Correct Answers-
Body: The next staff meeting is scheduled for Tuesday, January 19, at 5:00 PM in the
first floor auditorium. Please send items for the agenda.
Sally Smith, MSN, RN, or ext. 5582
A nurse manager wants his nursing unit to be a place where all nurses want to work,
where patient satisfaction is high, and care is innovative and interdisciplinary. Staff are
encouraged to chair taskforces to improve quality of care and he counsels staff in areas
of measuring patient outcomes. Other managers want to mimic this manager's
approach to improve their own units. This nurse is which type of leader? - Correct
Answers-Transformational
In an attempt to persuade employees to bargain for another type of health insurance, a
handout is circulated that describes the present employees' health care insurance as
being insensitive, limiting choices of care providers, and providing inferior care. This
reflects which aspect of Lewin's planned change? - Correct Answers-unfreeze
An RN is consistently late to work, causing reassignment of patient care and the need
for repeated shift reports. The nurse, who receives a warning for repeated tardiness,
states, "My husband left me, I have no car, no family close by, and the bus is always
late, which makes me late. The nurse manager doesn't care how hard I try to get here,
and I am raising a child by myself." The nurse is using which type of logical fallacy? -
Correct Answers-appeal to emotion
A licensed practical nurse (LPN) has been practicing for 25 years on a unit where a
newly graduated RN with a bachelor's degree is hired. Before the RN arrives on the
unit, the LPN is heard saying, "She'll try to tell everyone what to do because she makes
more money. She'll sit at the desk and let us do all the work." This is an example of
a(n): - Correct Answers-preconceived idea
The nurse caring for a patient states, "Your blood pressure is dangerously high. Are you
taking antihypertensive medicine?" The patient states, "I can't afford my medicine. I
have no insurance." The nurse states "I feel really sorry for that patient. I wish it wasn't
against policy to give her money." The nurse wants to help and places a note on
Facebook that any donations would be appreciated to help a waitress who works at the
cafeteria next door to the hospital buy her medications. The nurse posts that "She was
