Phoenix Fire Department Recruit Study Guide Packet with Verified Answers
1. Who is the Phoenix Fire Chief? Mike Duran (pg. 3)
2. Who is IAFF Local 493 President? Bryan Willingham (pg. 3)
3. What are the five most important focus Safety
areas for a Phoenix Firefighter? Professionalism
Teamwork
Respect
Personal Development (pg. 3)
4. Phoenix Fire Department mission state- The Phoenix Fire Department is
ment? committed to providing the high-
est level of customer service
and resources to our communi-
ty and members. We save lives
and protect property through
fire suppression, emergency
medical and transportation ser-
vices, all-hazards incident man-
agement, and community risk
reduction efforts. (pg. 4)
5. Phoenix Fire Department vision state- As an innovative and data-dri-
ment? ven leader in the Internation-
al Fire Service, the Phoenix
Fire Department will continue to
evolve with the modern world.
We remain committed to de-
livering customer service ex-
cellence to our communities
through pride and profession-
alism. We will honor our diver-
sity and inclusion while striv-
ing to improve the well-being
of our Fire Department family,
respecting our past while plan-
ning for the future. (pg. 4)
6. Phoenix Fire Department motto?
,Phoenix Fire Department Recruit Study Guide Packet with Verified Answers
Prevent Harm, Survive and Be
Nice (pg. 4)
7. When was the Phoenix Fire Department 1886 (pg. 5)
Established?
8. How many organizational values are 10 (pg. 6)
there for the Phoenix Fire Department?
9. What are the Phoenix Fire Department Pride and Ownership
organizational values? (Give 3) Customer Service Excellence
Teamwork
Communication
Integrity and Professionalism
Diversity and Inclusion
Safety and Prevention
Total Wellness
Honor and Respect
Progressive and Innovative (pg.
6)
10. The Phoenix Fire Department incorpo- Safety
rates many values which include? (Give Service Excellence
3) Integrity
Professionalism
Communication
Teamwork
Respect (pg. 8)
11. How many cornerstones does the 6 (pg. 8-11)
Phoenix Fire Department have?
12. What is cornerstone 1? Make the Commitment (pg. 8)
13. What is cornerstone 2? Be Accountable (pg. 9)
14. What is cornerstone 3? Be Self-Disciplined (pg. 9-10)
15. What is cornerstone 4? Be a Responsible Leader (pg.
10)
, Phoenix Fire Department Recruit Study Guide Packet with Verified Answers
16. What is cornerstone 5? Maintain a Positive Environ-
ment (pg. 11)
17. What is cornerstone 6? The RBO Process (pg. 11-12)
18. 4 behaviors practiced by all Phoenix Fire Consideration
Department member? Discretion
Acceptance
Unity (pg. 11)
19. What Does RBO mean? Relationships By Objective (pg.
11)
20. What is the PFD WAY? The PFD WAY is the philosophy
of the Phoenix Fire Department
and describes what is expected
of every member regardless of
rank (pg.8)
21. The Phoenix Fire department highest pri- Service Excellence (pg. 13)
ority is?
22. Phoenix Firefighters operate in a safety pre-Incident, Incident, and
cycle that has 3 specific stages. What are Post-Incident (pg. 13)
they?
23. We will risk our lives a little, in a calculat- Savable property (pg. 14)
ed manner, to save
24. We will risk our lives a lot, in a calculated Savable lives (pg. 14)
manner, to save
25. We will not risk our lives at all, for lives or Already Lost (pg. 14)
property that are
26. When did the Phoenix Fire Department 1980 (pg. 18)
adopt the responsibility of providing
Emergency Medical services?
1. Who is the Phoenix Fire Chief? Mike Duran (pg. 3)
2. Who is IAFF Local 493 President? Bryan Willingham (pg. 3)
3. What are the five most important focus Safety
areas for a Phoenix Firefighter? Professionalism
Teamwork
Respect
Personal Development (pg. 3)
4. Phoenix Fire Department mission state- The Phoenix Fire Department is
ment? committed to providing the high-
est level of customer service
and resources to our communi-
ty and members. We save lives
and protect property through
fire suppression, emergency
medical and transportation ser-
vices, all-hazards incident man-
agement, and community risk
reduction efforts. (pg. 4)
5. Phoenix Fire Department vision state- As an innovative and data-dri-
ment? ven leader in the Internation-
al Fire Service, the Phoenix
Fire Department will continue to
evolve with the modern world.
We remain committed to de-
livering customer service ex-
cellence to our communities
through pride and profession-
alism. We will honor our diver-
sity and inclusion while striv-
ing to improve the well-being
of our Fire Department family,
respecting our past while plan-
ning for the future. (pg. 4)
6. Phoenix Fire Department motto?
,Phoenix Fire Department Recruit Study Guide Packet with Verified Answers
Prevent Harm, Survive and Be
Nice (pg. 4)
7. When was the Phoenix Fire Department 1886 (pg. 5)
Established?
8. How many organizational values are 10 (pg. 6)
there for the Phoenix Fire Department?
9. What are the Phoenix Fire Department Pride and Ownership
organizational values? (Give 3) Customer Service Excellence
Teamwork
Communication
Integrity and Professionalism
Diversity and Inclusion
Safety and Prevention
Total Wellness
Honor and Respect
Progressive and Innovative (pg.
6)
10. The Phoenix Fire Department incorpo- Safety
rates many values which include? (Give Service Excellence
3) Integrity
Professionalism
Communication
Teamwork
Respect (pg. 8)
11. How many cornerstones does the 6 (pg. 8-11)
Phoenix Fire Department have?
12. What is cornerstone 1? Make the Commitment (pg. 8)
13. What is cornerstone 2? Be Accountable (pg. 9)
14. What is cornerstone 3? Be Self-Disciplined (pg. 9-10)
15. What is cornerstone 4? Be a Responsible Leader (pg.
10)
, Phoenix Fire Department Recruit Study Guide Packet with Verified Answers
16. What is cornerstone 5? Maintain a Positive Environ-
ment (pg. 11)
17. What is cornerstone 6? The RBO Process (pg. 11-12)
18. 4 behaviors practiced by all Phoenix Fire Consideration
Department member? Discretion
Acceptance
Unity (pg. 11)
19. What Does RBO mean? Relationships By Objective (pg.
11)
20. What is the PFD WAY? The PFD WAY is the philosophy
of the Phoenix Fire Department
and describes what is expected
of every member regardless of
rank (pg.8)
21. The Phoenix Fire department highest pri- Service Excellence (pg. 13)
ority is?
22. Phoenix Firefighters operate in a safety pre-Incident, Incident, and
cycle that has 3 specific stages. What are Post-Incident (pg. 13)
they?
23. We will risk our lives a little, in a calculat- Savable property (pg. 14)
ed manner, to save
24. We will risk our lives a lot, in a calculated Savable lives (pg. 14)
manner, to save
25. We will not risk our lives at all, for lives or Already Lost (pg. 14)
property that are
26. When did the Phoenix Fire Department 1980 (pg. 18)
adopt the responsibility of providing
Emergency Medical services?
