CALMHSA Peer Support Certifications
PT13 Exam 100% Accurate!
What is advocacy? - ANSWERSAction in favor of a cause or others
What is empowerment? - ANSWERSBecoming stronger and more confident in
controlling one's life
What is stigma? - ANSWERSA mark of disgrace associated with a particular
circumstance, quality, or person
What is the importance of documentation in PSS role? - ANSWERSProof of encounters
and external resources for elevated service needs
What are the elements of documentation? - ANSWERSDate, duration, names of
individuals involved, brief explanation of peer support provided
What is collaborative documentation? - ANSWERSProcedure where clients and
professionals collaborate to record evaluations, treatment plans, and progress notes
What is collaborative documentation? - ANSWERSClient-centered therapy paradigm
that involves client participation in decision-making.
What is the purpose of collaborative documentation? - ANSWERSTo ensure that the
client's individual requirements and goals are met during treatment.
Is collaborative documentation an evidenced based practice? - ANSWERSNo, it is
merely a method for accomplishing service documentation.
How is the peer involved in the documentation process? - ANSWERSDocumentation is
completed with them in attendance and their comments are included in case and
progress notes.
What is the concern of certified peer specialists when it comes to client notes? -
ANSWERSWorrying about private material being recorded.
What is the responsibility of trained peer specialists when it comes to protecting their
peer's privacy? - ANSWERSEnsuring privacy and confidentiality.
What is the requirement for trained peer specialists to inform their peers about? -
ANSWERSEmployer policy, including specific information.
,What should a certified peer specialist do when a situation arises where private
information needs to be recorded? - ANSWERSLet the peer know and discuss how they
want the note to reflect their experience.
What should a certified peer specialist ensure when documenting their notes? -
ANSWERSPerson-centered, strengths-based, and recovery-oriented.
Why is documentation important? - ANSWERSIt reflects the client service and journey.
What are the areas that effective progress notes should cover? -
ANSWERSAssessment, treatment planning, interactions, and services progress.
Who are progress notes useful to? - ANSWERSPatient, clinician, and others involved in
the patient's care.
What is the advice for certified peer experts when it comes to program requirements? -
ANSWERSMeet with their manager right away to go over all program requirements.
What should effective progress notes be? - ANSWERSReadable, objective, and explain
the service necessity.
What should trained peer experts do when their notes contradict the standards
established by employers or funding agencies? - ANSWERSTalk with their managers
about how to strike a balance between the two demands.
What might be available to trained peer experts when their notes contradict the
standards established by employers or funding agencies? - ANSWERSAdditional
training.
What should you remember about your progress notes? - ANSWERSClient may ask to
see them, subject to subpoena, may need to defend actions before payor source.
Why does documentation matter? - ANSWERSIt is legal and supports reimbursement,
should have a readable storyline.
What are the benefits of collaborative documentation? - ANSWERSImproved outcomes,
shared decision making, increased satisfaction, compliance, productivity, and quality
assurance.
What is the final note about documentation? - ANSWERSIt is legal and must adhere to
professional standards, supports reimbursement for PSS services.
What is collaborative documentation? - ANSWERSClient-involved decision-making
process in treatment.
,What are the benefits of collaborative documentation? - ANSWERSEnhances mutual
understanding, rapport, and commitment; reduces no-shows and increases medication
adherence; clinically efficient; increases clinical capacity.
What are the basic elements of collaborative documentation? - ANSWERSEstablishing
treatment objectives with the client; reviewing and revising documentation with the
client.
What does collaborative documentation allow for? - ANSWERSContinuous monitoring
and adjustments to interventions; reviewing documentation with the client at the end of
every session.
What is the Seven Percent Rule? - ANSWERSApproximately 7% of community mental
health clients are not appropriate for Collaborative Documentation due to factors like
severe paranoia or inability to establish rapport.
What should practitioners consider before implementing Collaborative Documentation? -
ANSWERSTheir comfort level; starting with shared treatment objectives.
What is Collaborative Documentation? - ANSWERSCollaborating with clients to
document session objectives and progress
What are some benefits of Collaborative Documentation? - ANSWERSEnhancing
understanding of session progress, improving client engagement and support in
decision-making
What are some obstacles clients may face with Collaborative Documentation? -
ANSWERSFeeling like it takes away from therapy time, not seeing its relevance to their
care
How can practitioners address client concerns with Collaborative Documentation? -
ANSWERSReviewing benefits, such as enhancing understanding of session progress
What principles can practitioners apply when clients disagree with their observations? -
ANSWERSAgree to disagree, be transparent, utilize partial documentation when
appropriate
What did the Los Angeles County DMH's pilot program find about Collaborative
Documentation? - ANSWERSIt can improve client engagement and support in decision-
making in urgent care settings
How was Collaborative Documentation observed to be efficient in the Urgent Care
environment? - ANSWERSHandwritten on a pad of paper and later rewritten in the
electronic health record
, What was the reported response of Valor Program/Homeless Veterans to Collaborative
Documentation? - ANSWERSPositive client responses, leading to a greater sense of
trust and empowerment
What was the reported response of Full Service Partnership Programs to Collaborative
Documentation? - ANSWERSPositive response of field-based clients, but difficult due to
unpredictable environment
What was the reported challenge with office-based Collaborative Documentation? -
ANSWERSChildren's impatience and inattention
What was a common challenge reported with adults and Collaborative Documentation?
- ANSWERSClient's inability to see the computer screen while documenting
collaboratively
What is Collaborative Documentation? - ANSWERSProcess of practitioners and clients
working together to document assessments, treatment plans, and progress notes.
What is the 7% rule? - ANSWERSOnly 7% of clients in community mental health may
not be suitable for Collaborative Documentation.
How can practitioners adapt Collaborative Documentation? - ANSWERSIn their own
way, gradually using it with selected clients.
What are some challenges in using Collaborative Documentation? - ANSWERSClient
hesitancy, addressing common client concerns, and overcoming the learning curve.
What settings have had success with Collaborative Documentation? -
ANSWERSUrgent care, Valor program/homeless veterans, full-service partnership
programs (field-based), and office-based settings with adults, families, and children.
What is the importance of maintaining professional standards and boundaries? -
ANSWERSTo aid in own healing and best serve clients
What is the role of a Peer Support Specialist? - ANSWERSTo offer discreet and
anonymous services and crisis counseling
What is the exception to confidentiality? - ANSWERSImmediate supervisor, crisis
counselors, public safety personnel in imminent danger
What should a PSS do before disclosing personal information? - ANSWERSObtain
client's consent
What are the State and Local Regulations on Mandatory Reporting? -
ANSWERSObserve local and state reporting requirements when there is suicide or
homicidal intent.
PT13 Exam 100% Accurate!
What is advocacy? - ANSWERSAction in favor of a cause or others
What is empowerment? - ANSWERSBecoming stronger and more confident in
controlling one's life
What is stigma? - ANSWERSA mark of disgrace associated with a particular
circumstance, quality, or person
What is the importance of documentation in PSS role? - ANSWERSProof of encounters
and external resources for elevated service needs
What are the elements of documentation? - ANSWERSDate, duration, names of
individuals involved, brief explanation of peer support provided
What is collaborative documentation? - ANSWERSProcedure where clients and
professionals collaborate to record evaluations, treatment plans, and progress notes
What is collaborative documentation? - ANSWERSClient-centered therapy paradigm
that involves client participation in decision-making.
What is the purpose of collaborative documentation? - ANSWERSTo ensure that the
client's individual requirements and goals are met during treatment.
Is collaborative documentation an evidenced based practice? - ANSWERSNo, it is
merely a method for accomplishing service documentation.
How is the peer involved in the documentation process? - ANSWERSDocumentation is
completed with them in attendance and their comments are included in case and
progress notes.
What is the concern of certified peer specialists when it comes to client notes? -
ANSWERSWorrying about private material being recorded.
What is the responsibility of trained peer specialists when it comes to protecting their
peer's privacy? - ANSWERSEnsuring privacy and confidentiality.
What is the requirement for trained peer specialists to inform their peers about? -
ANSWERSEmployer policy, including specific information.
,What should a certified peer specialist do when a situation arises where private
information needs to be recorded? - ANSWERSLet the peer know and discuss how they
want the note to reflect their experience.
What should a certified peer specialist ensure when documenting their notes? -
ANSWERSPerson-centered, strengths-based, and recovery-oriented.
Why is documentation important? - ANSWERSIt reflects the client service and journey.
What are the areas that effective progress notes should cover? -
ANSWERSAssessment, treatment planning, interactions, and services progress.
Who are progress notes useful to? - ANSWERSPatient, clinician, and others involved in
the patient's care.
What is the advice for certified peer experts when it comes to program requirements? -
ANSWERSMeet with their manager right away to go over all program requirements.
What should effective progress notes be? - ANSWERSReadable, objective, and explain
the service necessity.
What should trained peer experts do when their notes contradict the standards
established by employers or funding agencies? - ANSWERSTalk with their managers
about how to strike a balance between the two demands.
What might be available to trained peer experts when their notes contradict the
standards established by employers or funding agencies? - ANSWERSAdditional
training.
What should you remember about your progress notes? - ANSWERSClient may ask to
see them, subject to subpoena, may need to defend actions before payor source.
Why does documentation matter? - ANSWERSIt is legal and supports reimbursement,
should have a readable storyline.
What are the benefits of collaborative documentation? - ANSWERSImproved outcomes,
shared decision making, increased satisfaction, compliance, productivity, and quality
assurance.
What is the final note about documentation? - ANSWERSIt is legal and must adhere to
professional standards, supports reimbursement for PSS services.
What is collaborative documentation? - ANSWERSClient-involved decision-making
process in treatment.
,What are the benefits of collaborative documentation? - ANSWERSEnhances mutual
understanding, rapport, and commitment; reduces no-shows and increases medication
adherence; clinically efficient; increases clinical capacity.
What are the basic elements of collaborative documentation? - ANSWERSEstablishing
treatment objectives with the client; reviewing and revising documentation with the
client.
What does collaborative documentation allow for? - ANSWERSContinuous monitoring
and adjustments to interventions; reviewing documentation with the client at the end of
every session.
What is the Seven Percent Rule? - ANSWERSApproximately 7% of community mental
health clients are not appropriate for Collaborative Documentation due to factors like
severe paranoia or inability to establish rapport.
What should practitioners consider before implementing Collaborative Documentation? -
ANSWERSTheir comfort level; starting with shared treatment objectives.
What is Collaborative Documentation? - ANSWERSCollaborating with clients to
document session objectives and progress
What are some benefits of Collaborative Documentation? - ANSWERSEnhancing
understanding of session progress, improving client engagement and support in
decision-making
What are some obstacles clients may face with Collaborative Documentation? -
ANSWERSFeeling like it takes away from therapy time, not seeing its relevance to their
care
How can practitioners address client concerns with Collaborative Documentation? -
ANSWERSReviewing benefits, such as enhancing understanding of session progress
What principles can practitioners apply when clients disagree with their observations? -
ANSWERSAgree to disagree, be transparent, utilize partial documentation when
appropriate
What did the Los Angeles County DMH's pilot program find about Collaborative
Documentation? - ANSWERSIt can improve client engagement and support in decision-
making in urgent care settings
How was Collaborative Documentation observed to be efficient in the Urgent Care
environment? - ANSWERSHandwritten on a pad of paper and later rewritten in the
electronic health record
, What was the reported response of Valor Program/Homeless Veterans to Collaborative
Documentation? - ANSWERSPositive client responses, leading to a greater sense of
trust and empowerment
What was the reported response of Full Service Partnership Programs to Collaborative
Documentation? - ANSWERSPositive response of field-based clients, but difficult due to
unpredictable environment
What was the reported challenge with office-based Collaborative Documentation? -
ANSWERSChildren's impatience and inattention
What was a common challenge reported with adults and Collaborative Documentation?
- ANSWERSClient's inability to see the computer screen while documenting
collaboratively
What is Collaborative Documentation? - ANSWERSProcess of practitioners and clients
working together to document assessments, treatment plans, and progress notes.
What is the 7% rule? - ANSWERSOnly 7% of clients in community mental health may
not be suitable for Collaborative Documentation.
How can practitioners adapt Collaborative Documentation? - ANSWERSIn their own
way, gradually using it with selected clients.
What are some challenges in using Collaborative Documentation? - ANSWERSClient
hesitancy, addressing common client concerns, and overcoming the learning curve.
What settings have had success with Collaborative Documentation? -
ANSWERSUrgent care, Valor program/homeless veterans, full-service partnership
programs (field-based), and office-based settings with adults, families, and children.
What is the importance of maintaining professional standards and boundaries? -
ANSWERSTo aid in own healing and best serve clients
What is the role of a Peer Support Specialist? - ANSWERSTo offer discreet and
anonymous services and crisis counseling
What is the exception to confidentiality? - ANSWERSImmediate supervisor, crisis
counselors, public safety personnel in imminent danger
What should a PSS do before disclosing personal information? - ANSWERSObtain
client's consent
What are the State and Local Regulations on Mandatory Reporting? -
ANSWERSObserve local and state reporting requirements when there is suicide or
homicidal intent.
