Week 1 Communication Foundation
Assignment
Study the image of the transactional process model of communication. Identify the
missing component in the model.
Sender --> ____________--> Receiver
\ Feedback / - Answers -Message
Effective business communication is essential to success in today's work environment.
Which of the following are major determinants of career success in terms of
communications? Check all that apply.
- Listening skills
- Sales skills
- Computer skills
-Speaking skills - Answers --Speaking skills
- Listening skills
In an ideal communication situation, one party would be able to encode their message
is such a way that the receiving party would understand it. exactly as intended. A
potential barrier to communication might be: (check all that apply)
-nonverbal messages
-multitasking
-deciding how to respond
- a noisy environment
-interruptions - Answers --nonverbal messages
-multitasking
- a noisy environment
-interruptions
Read the scenario, and then answer the corresponding questions.
Your coworker, Cornel, sends you an email to let you know that recent updates have
been made to the accounts receivable database. As you read Cornel's email, you
simultaneously listen to your voicemail messages. You then send a quick reply to
Cornel to confirm receipt of the email.
When you reply to Cornel's email, you are providing _______________.
-support
-affirmation
-feedback - Answers -Affirmation
Barriers often hinder the communication process. True or False: Listening to a voicemail
while attempting to read an email is likely to interfere with the communication process. -
Answers -True
Assignment
Study the image of the transactional process model of communication. Identify the
missing component in the model.
Sender --> ____________--> Receiver
\ Feedback / - Answers -Message
Effective business communication is essential to success in today's work environment.
Which of the following are major determinants of career success in terms of
communications? Check all that apply.
- Listening skills
- Sales skills
- Computer skills
-Speaking skills - Answers --Speaking skills
- Listening skills
In an ideal communication situation, one party would be able to encode their message
is such a way that the receiving party would understand it. exactly as intended. A
potential barrier to communication might be: (check all that apply)
-nonverbal messages
-multitasking
-deciding how to respond
- a noisy environment
-interruptions - Answers --nonverbal messages
-multitasking
- a noisy environment
-interruptions
Read the scenario, and then answer the corresponding questions.
Your coworker, Cornel, sends you an email to let you know that recent updates have
been made to the accounts receivable database. As you read Cornel's email, you
simultaneously listen to your voicemail messages. You then send a quick reply to
Cornel to confirm receipt of the email.
When you reply to Cornel's email, you are providing _______________.
-support
-affirmation
-feedback - Answers -Affirmation
Barriers often hinder the communication process. True or False: Listening to a voicemail
while attempting to read an email is likely to interfere with the communication process. -
Answers -True
