Salesforce AI Associate Exam Questions with Verified Answers
1. Which AI type plays a crucial role in Salesforce's B. Natural Language
predictive text and speech recognition capabilities, Processing (NLP)
enabling the platform to understand and respond
to user commands accurately? NLP allows machines
to understand, inter-
A. Computer Vision pret, and generate
B. Natural Language Processing (NLP) human language in a
C. Predictive Analysis meaningful way
2. Which feature of Marketing Cloud Einstein uses AI C. Engagement Scor-
to predict consumer engagement with email and ing
MobilePush messaging?
A. Content Selection
B. Email Recommendations
C. Engagement Scoring
3. What is a unique and distinguishing feature of deep A. Deep learning uses
learning in the context of AI capabilities? neural networks with
multiple layers to
A. Deep learning uses neural networks with multi- learn from a large
ple layers to learn from a large amount of data amount of data
B. Deep learning uses historical data to predict
future outcomes
C. Deep learning uses algorithm to cleanse and
prepare data for AI implementations
4. A Salesforce Consultant is discussing AI capabili- A. Predictive Analysis
ties with a customer who is interested in improving
their sales processes. Which type of AI would be This AI can enhance
most suitable for enhancing sales processes in sales processes by
Salesforce Customer 360? predicting future out-
comes based on his-
A. Predictive Analysis torical data
B. Computer Vision
C. Natural Language Processing (NLP)
5. What is the definition of machine learning? Uses models to gen-
eralize and apply their
, Salesforce AI Associate Exam Questions with Verified Answers
knowledge to new ex-
amples, learning from
labeled data to make
accurate predictions
and decisions.
6. What is the definition of Generative AI? Creates new con-
tent based on exist-
ing data prompted by
a human - ChatGPT
7. What is the definition of algorithm? A simple set of rules
for turning an input
into an output
8. What is the definition of neural network? A web of connections,
guided by weights
and biases.
9. What are the 3 main types of AI capabilities in A. Predictive, Genera-
Salesforce? tive, Analytic
A. Predictive, Generative, Analytic
B. Predictive, Reactive, Analytics
C. Generative, Descriptive, Analytic
10. Which type of Salesforce application is recom- C. Einstein Lead
mended to enhance the sales process? Scoring
A. Einstein Prediction Builder Einstein Lead Scor-
B. Einstein Voice ing is designed to
C. Einstein Lead Scoring enhance the sales
process by scoring
leads based on their
likelihood to convert,
allowing sales teams
to prioritize their ef-
forts effectively.
11.
1. Which AI type plays a crucial role in Salesforce's B. Natural Language
predictive text and speech recognition capabilities, Processing (NLP)
enabling the platform to understand and respond
to user commands accurately? NLP allows machines
to understand, inter-
A. Computer Vision pret, and generate
B. Natural Language Processing (NLP) human language in a
C. Predictive Analysis meaningful way
2. Which feature of Marketing Cloud Einstein uses AI C. Engagement Scor-
to predict consumer engagement with email and ing
MobilePush messaging?
A. Content Selection
B. Email Recommendations
C. Engagement Scoring
3. What is a unique and distinguishing feature of deep A. Deep learning uses
learning in the context of AI capabilities? neural networks with
multiple layers to
A. Deep learning uses neural networks with multi- learn from a large
ple layers to learn from a large amount of data amount of data
B. Deep learning uses historical data to predict
future outcomes
C. Deep learning uses algorithm to cleanse and
prepare data for AI implementations
4. A Salesforce Consultant is discussing AI capabili- A. Predictive Analysis
ties with a customer who is interested in improving
their sales processes. Which type of AI would be This AI can enhance
most suitable for enhancing sales processes in sales processes by
Salesforce Customer 360? predicting future out-
comes based on his-
A. Predictive Analysis torical data
B. Computer Vision
C. Natural Language Processing (NLP)
5. What is the definition of machine learning? Uses models to gen-
eralize and apply their
, Salesforce AI Associate Exam Questions with Verified Answers
knowledge to new ex-
amples, learning from
labeled data to make
accurate predictions
and decisions.
6. What is the definition of Generative AI? Creates new con-
tent based on exist-
ing data prompted by
a human - ChatGPT
7. What is the definition of algorithm? A simple set of rules
for turning an input
into an output
8. What is the definition of neural network? A web of connections,
guided by weights
and biases.
9. What are the 3 main types of AI capabilities in A. Predictive, Genera-
Salesforce? tive, Analytic
A. Predictive, Generative, Analytic
B. Predictive, Reactive, Analytics
C. Generative, Descriptive, Analytic
10. Which type of Salesforce application is recom- C. Einstein Lead
mended to enhance the sales process? Scoring
A. Einstein Prediction Builder Einstein Lead Scor-
B. Einstein Voice ing is designed to
C. Einstein Lead Scoring enhance the sales
process by scoring
leads based on their
likelihood to convert,
allowing sales teams
to prioritize their ef-
forts effectively.
11.
