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HCAD Exam 3 Practice Questions and Answers

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Prepare for HCAD Exam 3 with comprehensive practice questions and answers covering healthcare administration, healthcare leadership, organizational behavior, healthcare finance, quality improvement, healthcare policy, ethics, strategic management, and health services operations. Ideal for students preparing for exams and course assessments.

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HCAD Exam 3 Practice
Questions and Answers




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Final Exam - HCAD 301
Study online at https://quizlet.com/_7a7kna

1. Donabedian Model the tool to use when analyzing the structural, process-based, and out-
come-driven factors of a health care site, which can be used to improve quality
within health care settings

2. SPATH definition of Measurement - Assessment - Improvement
the quality improve-
ment process/cycle
includes:

3. Examples of metrics ratios, averages, percentages
used in evaluating
quality

4. Pay for Performance focus on certain quality measures to link reimbursement for care to certain
programs indicators of quality care in nursing homes

5. Institute of Medicine Safe, Effective, Patient centered, Timely, efficient, equitable
quality of care crite-
ria

6. LEAN/Six Sigma eliminate waste, doing more with less

7. Drives our deci- Data
sion making to
implement quality
improvement mea-
sures

8. PDCA Plan, Do, Check, Act

9. Concept of quality monitoring
assurance is most
associated with:

1/8
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Final Exam - HCAD 301
Study online at https://quizlet.com/_7a7kna

10. Common Cause process variation that is naturally occurring and from non-random events

11. Process (leading) in- measure that evaluates activities during the delivery of care or services
dicator

12. Juran Trilogy for Quality planning, improvement, control
quality

13. Pareto diagram combination of bar charts/graphs and line graphs

14. Control charts and two main types of tools used in statistical process control (SPC)
line graphs

15. Ishikawa credited with creating the notion of "quality circles", where the frontline/direct
care staff are directly involved in quality improvement efforts

16. Quality Assurance implemented in all nursing homes that receive Medicare and Medicaid
and Performance
Improvement (QAPI)

17. Vision and strategy drives all objectives, measures, targets, and initiative in a balanced scorecard
of the organization initiative

18. System level mea- analyze interdependent processes
sures

19. Activity level mea- analyze the performance of one activity or process
sures

20. Crosby known for "Quality is Free" concepts in the early development of quality
practices

21. Joint Commission federal requirements to receive funding of Medicare and Medicaid dollars can
Standards be found here

2/8
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