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Summary B&E 2: behaviour in organisations, with lecutre notes

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An complete summary of the exam material, included with notes from the lectures. It has a table of contents at the beginning so that everything can be searched easily. Important concepts are mentioned seperately.

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Behavior &
Organizations
Inhoudsopgave
WHAT IS WORK AND ORGANIZATIONAL PSYCHOLOGY.......................................6
THE DOMAIN OF WORK AND ORGANIZATIONAL PSYCHOLOGY..........................................................6
WORK AND ORGANIZATIONAL PSYCHOLOGY AS A DISCIPLINE..........................................................7
WORK AND ORGANIZATIONAL PSYCHOLOGY: PURE SCIENTIFIC RESEARCH AND APPLIED RESEARCH.........7
FUTURE TOPICS FOR WORK AND ORGANIZATIONAL PSYCHOLOGY.....................................................8
LEADERSHIP: CURRENT THEORIES, RESEARCH AND FUTURE DIRECTIONS..........9
OVERVIEW OF AUTHENTIC LEADERSHIP.....................................................................................9
AUTHENTIC LEADERSHIP DEVELOPMENT..................................................................................10
Heritability and leadership........................................................................................10
Examining Evidence for positive leadership interventions........................................10
Future focus required................................................................................................10
COGNITIVE PSYCHOLOGY AND LEADERSHIP..............................................................................10
NEW-GENRE LEADERSHIP.................................................................................................... 11
COMPLEXITY LEADERSHIP..................................................................................................... 12
SHARED, COLLECTIVE OR DISTRIBUTED LEADERSHIP.................................................................13
LEADER MEMBER EXCHANGE................................................................................................ 13
FOLLOWERSHIP AND LEADERSHIP.......................................................................................... 14
SUBSTITUTES FOR LEADERSHIP............................................................................................. 15
SERVANT LEADERSHIP......................................................................................................... 15
SPIRITUALITY AND LEADERSHIP............................................................................................. 16
Challenges and Criticism........................................................................................... 16
CROSS-CULTURAL LEADERSHIP.............................................................................................. 17
Project GLOBE: An Influential Study..........................................................................17
Two Approaches to Global Leadership.......................................................................17
Comparative Leadership Research............................................................................17
E-LEADERSHIP................................................................................................................. 18
Challenges to Traditional Models...............................................................................18
The Impact of Technology......................................................................................... 18
Central Questions in E-Leadership............................................................................18
Group and virtual teams research.............................................................................18
CLOSING COMMENTS AND INTEGRATION..................................................................................19
LEADERSHIP IN ORGANIZATIONS...................................................................22
TRENDS AND DEVELOPMENTS IN LEADERSHIP RESEARCH............................................................22
The trait approach.................................................................................................... 23
Leadership style – behavior approach.......................................................................23
Contingency Approaches..........................................................................................24
ALTERNATIVE APPROACHES TO STUDYING LEADERSHIP................................................................27
1. Reward and punishment.......................................................................................27
2. Differentiating between subordinates...................................................................27
3. When do we need leadership................................................................................27
4. The role of perception...........................................................................................27
5. Power and influence..............................................................................................28
THE NEW LEADERSHIP......................................................................................................... 28
1. The concept of charisma.......................................................................................29
2. Transactional and transformational leadership.....................................................31
CROSS CULTURAL PERSPECTIVES........................................................................................... 32
The globe project...................................................................................................... 33

, IS THERE A FUTURE FOR LEADERSHIP ?...................................................................................34
SELECTION & TRAINING................................................................................36
TWO BRANCHES OF DESCRIPTORS......................................................................................... 36
DECISIONS....................................................................................................................... 37
COMMON METHODS OF JOB ANALYSIS.....................................................................................39
STANDARD LISTS OF TRAITS................................................................................................. 40
ABILITY REQUIREMENT SCALES............................................................................................. 40
ABILITY REQUIREMENT SCALES.............................................................................................. 40
JOB ANALYSIS AND TEST VALIDATION.......................................................................................41
CONVENTIONAL VALIDATION STRATEGY....................................................................................41
ALTERNATIVE..................................................................................................................... 42
VALIDITY TRANSPORT.......................................................................................................... 42
VALIDITY GENERALIZATION................................................................................................... 43
ALTERNATIVE STRATEGIES - JUDGMENT BASED.........................................................................43
Minimum Qualifications............................................................................................. 43
CONCLUSIONS................................................................................................................... 43
PERSON ENVIRONMENT FIT IN SELECTION PROCESS.......................................44
WHAT IS FIT?.................................................................................................................... 44
FIT TO: SUBTYPES OF FIT..................................................................................................... 44
FIT ABOUT: MODES OF FIT................................................................................................... 44
PERCEIVED, SUBJECTIVE AND ACTUAL/OBJECTIVE FIT..................................................................45
INTEGRATED MODEL OF FIT GROM THE ORGANIZATION AND APPLICANT PERSPECTIVES.......................46
PREHIRE ANTICIPATORY FIT................................................................................................... 46
POSTHIRE IMPLICATION OF FIT............................................................................................... 47
Perceived anticipatory fit of applicants.....................................................................49
Objective Anticipatory Fit..........................................................................................49
Sources of P and E information for organizations......................................................50
ANTICIPATORY FIT FROM THE APPLICANT'S PERSPECTIVE............................................................50
IMPLICATIONS AND CONCLUSIONS.......................................................................................... 51
TOPIC 4: GROUPS, TEAMS & ORGANIZATIONAL CULTURE (ART. 1)....................52
EMOTIONS IN TEAMS........................................................................................................... 52
Positive emotions and attitudes................................................................................52
Negative emotions and attitudes..............................................................................52
Indirect effects.......................................................................................................... 53
Group affective tone.................................................................................................53
CREATIVITY AND INNOVATION IMPLEMENTATION IN TEAMS............................................................54
CONCLUSION..................................................................................................................... 56
TOPIC 4: GROUPS, TEAMS & ORGANIZATIONAL CULTURE (ART. 2)....................57
INTEGRATED MODEL OF CULTURE AND CLIMATE.........................................................................57
ORGANIZATIONAL CULTURE.................................................................................................. 58
Three perspectives:..................................................................................................58
Layers of culture:...................................................................................................... 59
The content of organizational culture.......................................................................59
Antecedents of organizational culture.......................................................................60
Outcomes of Culture................................................................................................. 61
Mediators and moderators........................................................................................61
Conclusions............................................................................................................... 62
CLIMATE.......................................................................................................................... 62
Historical roots and theoretical foundations..............................................................62
Controversies and resolutions...................................................................................63
Objective versus perceptual climate and levels of analysis......................................63
Generic Climate dimensions......................................................................................63
Strategic climates..................................................................................................... 64
Antecedents of climate............................................................................................. 64
OUTCOMES OF CLIMATE....................................................................................................... 64

, Individual-level outcomes......................................................................................... 64
Subunit and organizational-level outcomes..............................................................65
RELATIONSHIP BETWEEN CULTURE AND CLIMATE.......................................................................65
OVERLAP AND CONFUSION BETWEEN CULTURE AND CLIMATE.......................................................65
TOPIC 5: OCCUPATIONAL HEALTH & SUSTAINABLE EMPLOYABILITY (ART. 1) –
SUSTAINABLE EMPLOYABILITY AND WORK ENGAGEMENT: A THREE-WAVE STUDY
................................................................................................................... 67
INTRODUCTION.................................................................................................................. 67
Doelen van de studie................................................................................................67
THEORETICAL FRAMEWORK AND HYPOTHESIS...........................................................................68
Sustainable Employability and the Capability Perspective........................................68
Integration with JD-R Theory.....................................................................................68
Work Effort as Mediator............................................................................................ 69
Specific Hypotheses..................................................................................................69
MATERIALS AND METHODS................................................................................................... 69
Study Population and Procedure...............................................................................69
Measures................................................................................................................... 70
Statistical analysis................................................................................................... 70
RESULTS.......................................................................................................................... 71
Measurement Validation and the Longitudinal Invariance of the Scales....................71
Descriptive statistics.................................................................................................72
Hypothesis Testing.................................................................................................... 72
Additional Analyses................................................................................................... 73
Summary.................................................................................................................. 73
DISCUSSION MAIN FINDINGS AND INTERPRETATION...................................................................73
Theoretical Implications............................................................................................74
Practical Implications................................................................................................ 74
Limitations and Future Research...............................................................................75
Conclusion................................................................................................................ 75
TOPIC 5: OCCUPATIONAL HEALTH & SUSTAINABLE EMPLOYABILITY (ART. 2) –
OVERVIEW OF OCCUPATIONAL HEALTH PSYCHOLOGY: PUBLIC HEALTH IN
OCCUPATIONAL SETTINGS.............................................................................76
HEALTHY ORGANIZATIONS AND HEALTHY PEOPLE.......................................................................76
PURPOSE AND ORIGINS OF OCCUPATIONAL HEALTH PSYCHOLOGY..................................................76
THE EVOLVING CONTEXT OF WORK........................................................................................77
Changes in the Employment Context........................................................................77
Changes in the Organization of Work........................................................................77
Changes in Workforce Characteristics.......................................................................77
THE PATH MODEL............................................................................................................. 78
Prevention and the Public Health Model....................................................................79
FUTURE DIRECTIONS........................................................................................................... 81
CONCLUSION..................................................................................................................... 83
TOPIC 6: MOTIVATION & PERFORMANCE – (ART. 1)..........................................84
NEEDS............................................................................................................................. 84
PERSONALITY TRAITS.......................................................................................................... 85
The Five Factor Model (FFM).....................................................................................85
Core self-evaluations (CSEs).....................................................................................85
Goal orientation........................................................................................................ 86
Self-determination theory.........................................................................................86
VALUES........................................................................................................................... 86
COGNITION....................................................................................................................... 87
Goal setting............................................................................................................... 87
Social cognitive theory..............................................................................................88
Action theory............................................................................................................ 89
Control theory........................................................................................................... 89
AFFECT............................................................................................................................ 90
Equity Theory............................................................................................................ 91

, Organizational Justice............................................................................................... 91
Affective Events Theory............................................................................................ 91
ENVIRONMENT/CONTEXT...................................................................................................... 92
Behaviorism.............................................................................................................. 92
Organizational and Societal Culture..........................................................................92
NEW DIRECTIONS............................................................................................................... 93
TOPIC 6: MOTIVATION & PERFORMANCE – (ART. 2)..........................................95
JOB PERFORMANCE AS A MULTI-DIMENSIONAL CONCEPT..............................................................95
Task performance...................................................................................................... 95
Contextual Performance........................................................................................... 95
Adaptive Performance...............................................................................................96
Relationship between Task, Contextual and Adaptive Performance..........................96
Measurement of Performance...................................................................................97
PREDICTORS OF INTERINDIVIDUAL DIFFERENCES IN JOB PERFORMANCE..........................................97
Person-specific variables...........................................................................................97
INTRAINDIVIDUAL CHANGE AND VARIABILITY IN PERFORMANCE...................................................100
RESEARCH AGENDA.......................................................................................................... 101
TOPIC 7: ORGANIZATIONAL STRUCTURES.....................................................103
TYPES OF ORGANIZATIONAL STRUCTURES..............................................................................103

TOPIC 8: ORGANIZATIONAL CHANGE & INNOVATION......................................108
CLASSIC STUDIES............................................................................................................. 108
The Hawthorne studies...........................................................................................108
Kurt Lewin's Planned Approach to Change..............................................................109
Coch and French (1948): Resistance to Change......................................................110
RECENT RESEARCH: EMERGING ISSUES.................................................................................111
The Pace, Sequence, and Linearity of Different Types of Organizational Change....112
Different types of Organizational Change: Distinguishing ‘Episodic’ and ‘Continuous’
Change.................................................................................................................... 113
Change vs inertia.................................................................................................... 114
The Role of Individuals in Change: Sensemaking and Emotions..............................115
KEY DEBATES.................................................................................................................. 116
The Nature of Organizational Change: Methodological Implications........................116
The Partnership between Scholars and Practitioners and the Relevance of OD......117
EMERGING RESEARCH AGENDA’S........................................................................................119
TOPIC 9 – (ART. 1): FINDING THE OPTIMAL MIX BETWEEN TELEWORK AND
OFFICE HOURS TO ENHANCE EMPLOYEE PRODUCTIVITY................................121
INTRODUCTION................................................................................................................ 121
Contributions tot he scientific and societal debates................................................121
THE CURVILINEAR RELATIONSHIP BETWEEN TELEWORK INTENSITY AND INDIVIDUAL PRODUCTIVITY....122
INCORPORATING INSIGHTS FROM THE PROFESSIONAL ISOLATION LITERATURE IN THE JOB DEMANDS-
RESOURCES MODEL TO STUDY THE POSSIBLE MEDIATING ROLE OF INTRINSIC MOTIVATION AND THE
MODERATING ROLE OF WEEKLY OFFICE HOURS.....................................................................123
The Mediating Role of Intrinsic Motivation in the Relationship between Telework
Intensity and Individual Productivity.......................................................................123
The Moderating Role of Weekly Office Hours in the Direct and Indirect Relationships
between Telework Intensity and Individual Productivity..........................................124
SAMPLE AND PROCEDURE.................................................................................................. 124
Control variables..................................................................................................... 125
Data analysis.......................................................................................................... 125
RESULTS........................................................................................................................ 125
Descriptive analyses...............................................................................................125
Testing Hypotheses:................................................................................................ 125
ANOVA Analyses:..................................................................................................... 126
CONCLUSIONS AND DISCUSSIONS........................................................................................126

Table of contents

  1. 01 What is Work and Organizational Psychology 6
    1. The domain of work and organizational psychology 6
    2. Work and organizational psychology as a discipline 7
    3. Work and organizational psychology: pure scientific research and applied research 7
    4. Future topics for work and organizational psychology 8
  2. 02 Leadership: Current theories, research and future directions 9
    1. Overview of authentic leadership 9
    2. Authentic leadership development 10
    3. Cognitive psychology and leadership 10
    4. New-Genre Leadership 11
    5. Complexity leadership 12
    6. Shared, Collective or Distributed leadership 13
    7. Leader Member Exchange 13
    8. Followership and leadership 14
    9. Substitutes for leadership 15
    10. Servant leadership 15
    11. Spirituality and leadership 16
    12. Cross-cultural leadership 17
    13. E-Leadership 18
    14. Closing comments and integration 19
  3. 03 Leadership in organizations 22
    1. Trends and developments in leadership research 22
    2. Alternative approaches to studying leadership 27
    3. The new leadership 28
    4. Cross cultural perspectives 32
    5. Is there a future for leadership ? 34
  4. 04 Selection & training 36
    1. Two branches of descriptors 36
    2. Decisions 37
    3. Common methods of job analysis 39
    4. Standard lists of traits 40
    5. Ability requirement scales 40
    6. Ability requirement scales 40
    7. Job analysis and test validation 41
    8. Conventional validation strategy 41
    9. Alternative 42
    10. Validity transport 42
    11. Validity generalization 43
    12. Alternative Strategies - Judgment Based. 43
    13. Conclusions 43
  5. 05 Person environment fit in selection process 44
    1. What is fit? 44
    2. Fit to: subtypes of fit 44
    3. Fit about: modes of fit 44
    4. Perceived, subjective and actual/objective fit 45
    5. Integrated model of fit grom the organization and applicant perspectives 46
    6. Prehire anticipatory fit 46
    7. Posthire implication of fit 47
    8. Anticipatory Fit from the Applicant's Perspective 50
    9. Implications and Conclusions. 51
  6. 06 Topic 4: Groups, teams & organizational culture (Art. 1) 52
    1. Emotions in teams 52
    2. Creativity and innovation implementation in teams 54
    3. Conclusion 56
  7. 07 Topic 4: Groups, teams & organizational culture (Art. 2) 57
    1. Integrated model of culture and climate 57
    2. Organizational culture 58
    3. Climate 62
    4. Outcomes of climate 64
    5. Relationship between culture and climate 65
    6. Overlap and confusion between culture and climate 65
  8. 08 Topic 5: occupational health & sustainable employability (art. 1) – Sustainable employability and work engagement: a three-wave study 67
    1. Introduction 67
    2. Theoretical framework and hypothesis 68
    3. Materials and methods 69
    4. Results 71
    5. Discussion Main Findings and Interpretation. 73
  9. 09 Topic 5: occupational health & sustainable employability (art. 2) – Overview of Occupational Health Psychology: Public Health in Occupational Settings 76
    1. Healthy organizations and healthy people 76
    2. Purpose and origins of occupational health psychology 76
    3. The evolving context of work 77
    4. The PATH model 78
    5. Future directions 81
    6. Conclusion 83
  10. 10 Topic 6: Motivation & Performance – (Art. 1) 84
    1. Needs 84
    2. Personality traits 85
    3. Values 86
    4. Cognition 87
    5. Affect 90
    6. Environment/context 92
    7. New directions 93
  11. 11 Topic 6: Motivation & Performance – (Art. 2) 95
    1. Job performance as a multi-dimensional concept 95
    2. Predictors of interindividual differences in job performance 97
    3. Intraindividual change and variability in performance 100
    4. Research agenda 101
  12. 12 Topic 7: Organizational structures 103
    1. Types of organizational structures 103
  13. 13 Topic 8: Organizational change & innovation 108
    1. Classic studies 108
    2. Recent research: emerging issues 111
    3. Key debates 116
    4. Emerging research agenda’s 119
  14. 14 Topic 9 – (Art. 1): Finding the Optimal Mix between Telework and Office Hours to Enhance Employee Productivity 121
    1. Introduction 121
    2. The Curvilinear Relationship between Telework Intensity and Individual Productivity 122
    3. Incorporating Insights from the Professional Isolation Literature in the Job Demands-Resources Model to Study the Possible Mediating Role of Intrinsic Motivation and the Moderating Role of Weekly Office Hours 123
    4. Sample and procedure 124
    5. Results 125
    6. Conclusions and discussions 126
  15. 15 Topic 9 – (art. 2): Physical work environment 128
    1. Stress and physical environment 128
    2. Linking the physical work environment to stress in the office 128
    3. Risk factors of the physical office environment 128
    4. Conclusions and recommendations 136

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