VA Post Week 1 test with Questions & Answers
100% Correct| Newest Update 2025
Voluntary Compliance Definition - ✔✔Process of meeting the legal requirements of a
wrong doing by the persons own free will. Getting people to do what you want them to
do because its the right thing to do.
What is Voluntary Compliance - ✔✔This is the preferred outcome for VA Medical
Centers and the VA Police.
When can a VA Police officer make an arrest? - ✔✔a MISDEMEANOR is committed in
the presence of the officer or when a FELONY has been committed & probable cause
exists that the person arrested committed it.
What is Mental Illness? - ✔✔Medical Conditions that disrupt a persons thinking,
feelings, mood, and ability to relate others and daily functioning.
Mental illness is NOT - ✔✔Weakness of character, a choice, criminal, or dangerous
(illness is not dangerous - actions may make dangerous)
Causes of Mental Illness - ✔✔Sometimes triggered by life events, a trauma.
Genetics,, Biology, Environment, Lifestyle, and Experience
What is TBI? - ✔✔A concussion in the past that result in Neuro-cognitive Deficits
Symptoms of TBI - ✔✔Persistent headaches and/or neck pain
Difficulty remembering, concentrating or making
,decisions
Slowness in thinking
Getting lost or easily confused
Feeling tired all the time
Mood changes
Changes in sleep patterns
Behaviors or Behavior inconsistencies with TBI - ✔✔Irritability
Sudden Violence
Depending on the areas of the brain affected, normal inhibitions are absent
Moderate TBI - ✔✔loss of consciousness for 31 minutes -24 hours alteration of
consciousness for more than 24 hours
loss of memory for events 1-7 days before or after the incident
Mild TBI - ✔✔recover completely in a week to three months. Poor concentration,
irritability, tired more, depression, memory problems, headaches
Severe TBI - ✔✔loss of consciousness for more than 24 hours alteration of
consciousness for more than 24 hours
loss of memory for events more than a week before or after the incident
Predisposing Factors - ✔✔Individual characteristics a person brings into a situation
Precipitating Factors - ✔✔External factors that can impact the Veteran by increasing
the odds of getting them frustrated or angry
, Examples of Precipitating Factors - ✔✔Traffic Conditions
Increased Expectations
Disrespectful Speech
Lack of Cooperation from medical staff
Confusing navigation within the Medical Center
Inflexible Processes
Examples of Predisposing Factors - ✔✔Mental Health Issues
Substance Abuse
Financial Stress
Views world as hostile
Problem with Authority Figures
Low Frustration Tolerance
Effective Communication Techniques - ✔✔Slow Down
Listen
Use Empathetic Responses
Develop Rapport
Be Honest
Use Calm, Simple and Direct instructions or requests
Mission of the Department of Veteran Affairs - ✔✔To fulfill President Lincoln's
promise "To care for him who shall have borne the battle, and for his widow, and his
orphan" by serving and honoring the men and women who are America's Veterans
100% Correct| Newest Update 2025
Voluntary Compliance Definition - ✔✔Process of meeting the legal requirements of a
wrong doing by the persons own free will. Getting people to do what you want them to
do because its the right thing to do.
What is Voluntary Compliance - ✔✔This is the preferred outcome for VA Medical
Centers and the VA Police.
When can a VA Police officer make an arrest? - ✔✔a MISDEMEANOR is committed in
the presence of the officer or when a FELONY has been committed & probable cause
exists that the person arrested committed it.
What is Mental Illness? - ✔✔Medical Conditions that disrupt a persons thinking,
feelings, mood, and ability to relate others and daily functioning.
Mental illness is NOT - ✔✔Weakness of character, a choice, criminal, or dangerous
(illness is not dangerous - actions may make dangerous)
Causes of Mental Illness - ✔✔Sometimes triggered by life events, a trauma.
Genetics,, Biology, Environment, Lifestyle, and Experience
What is TBI? - ✔✔A concussion in the past that result in Neuro-cognitive Deficits
Symptoms of TBI - ✔✔Persistent headaches and/or neck pain
Difficulty remembering, concentrating or making
,decisions
Slowness in thinking
Getting lost or easily confused
Feeling tired all the time
Mood changes
Changes in sleep patterns
Behaviors or Behavior inconsistencies with TBI - ✔✔Irritability
Sudden Violence
Depending on the areas of the brain affected, normal inhibitions are absent
Moderate TBI - ✔✔loss of consciousness for 31 minutes -24 hours alteration of
consciousness for more than 24 hours
loss of memory for events 1-7 days before or after the incident
Mild TBI - ✔✔recover completely in a week to three months. Poor concentration,
irritability, tired more, depression, memory problems, headaches
Severe TBI - ✔✔loss of consciousness for more than 24 hours alteration of
consciousness for more than 24 hours
loss of memory for events more than a week before or after the incident
Predisposing Factors - ✔✔Individual characteristics a person brings into a situation
Precipitating Factors - ✔✔External factors that can impact the Veteran by increasing
the odds of getting them frustrated or angry
, Examples of Precipitating Factors - ✔✔Traffic Conditions
Increased Expectations
Disrespectful Speech
Lack of Cooperation from medical staff
Confusing navigation within the Medical Center
Inflexible Processes
Examples of Predisposing Factors - ✔✔Mental Health Issues
Substance Abuse
Financial Stress
Views world as hostile
Problem with Authority Figures
Low Frustration Tolerance
Effective Communication Techniques - ✔✔Slow Down
Listen
Use Empathetic Responses
Develop Rapport
Be Honest
Use Calm, Simple and Direct instructions or requests
Mission of the Department of Veteran Affairs - ✔✔To fulfill President Lincoln's
promise "To care for him who shall have borne the battle, and for his widow, and his
orphan" by serving and honoring the men and women who are America's Veterans
