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MONDAY.COM GLOSSARY 2025

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MONDAY.COM GLOSSARY 2025

ANSWER Application Program Interface Token

ANSWER Annual Recurring Revenue (ARR)


Customer Acquisition Cost (CAC) is the answer. The current cost of acquiring a
new client is $200.

CPA-ANSWER: Acquisition-Action Cost

ANSWER Customer Success Manager (CSM)

Click Through Rate (CTR) for the response (clicks/impressions)

Response Conversion Rate to Paying Client (CVR)

The "to go to" developer of the day for queries, issues, etc. is the DoD
ANSWER Dev of the Day.

The General Data Protection Regulation is known as GDPR. adherence to
privacy regulations. A rule under EU law pertaining to data protection and
privacy for all people living in the European Union and the European Economic
Area is known as GDPR 2016/679. The export of personal data outside of the
EU and EEA is also covered.

KPI: ANSWER A key performance indicator is a measurement of performance.

ANSWER Lifetime Value (LTV)

ANSWER: Customer satisfaction NPS score

PPC/CPC: ANSWER Cost per click or pay per click

Return on Investment (TROI) is the answer time.

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