Salesforce AI Specialist set2 with Answers
Universal Containers recently launched a pilot program to integrate conversational AI into
its CRM business operations with Einstein Copilot.
How should the AI Specialist monitor Copilot's usability and the assignment of actions?
A. Run a report on the Platform Debug Logs.
B. Query the Copilot log data using the metadata API.
C. Run Einstein Copilot Analytics. - -C. Run Einstein Copilot Analytics
An administrator wants to check the response of the Flex prompt template they've built,
but the preview button is greyed out.
What is the reason for this?
A. The records related to the prompt have not been selected.
B. A merge field has not been inserted in the prompt,
C. The prompt has not been saved and activated. - -A. The records related to the
prompt have not been selected.
An AI Specialist wants to Include data from the response of external service invocation
(REST API callout) into the prompt template.
How should the AI Specialist meet this requirement?
A. Use "Add Prompt Instructions" flow element.
B. Use External Service Record merge fields.
C. Convert the JSON to an XML merge field. - -A. Use "Add Prompt Instructions" flow
element.
What Is the role of the large language model (LLM) In executing an Einstein Copilot Action?
A. Determine a user's access and sort actions by priority to be executed
,Salesforce AI Specialist set2 with Answers
B. Find similar requests and provide the actions that need to be executed
C. Identify the best matching actions and correct order of execution - -C. Identify the
best matching actions and correct order of execution
Which use case is best supported by Salesforce Einstein Copilot's capabilities?
A. Bring together a conversational interface for interacting with AI for all Salesforce users,
such as developers and ecommerce retailers.
B. Enable data scientists to train predictive AI models with historical CRM data using
built-in machine learning capabilities.
C. Enable Salesforce admin users to create and train custom large language models (LLMs)
using CRM data. - -A. Bring together a conversational interface for interacting with AI
for all Salesforce users, such as developers and ecommerce retailers.
Universal Containers (UC) is experimenting with using public Generative AI models and is
familiar with the language required to get the information it needs. However, it can be time
consuming for both UC's sales and service reps to type in the prompt to get the information
they need, and ensure prompt consistency.
Which Salesforce feature should a Salesforce AI Specialist recommend to address these
concerns?
A. Einstein Recommendation Builder
B. Einstein Copilot Action: Query Records
C. Einstein Prompt Bullder and Prompt Templates - -C. Einstein Prompt Bullder and
Prompt Templates
An AI Specialist wants to use the related lists from an account ina custom prompt
template.
What should the AI Specialist consider when configuring the prompt template?
, Salesforce AI Specialist set2 with Answers
A. The text encoding (for example, UTF-8, ASCII) option
B. The maximum number of related list merge fields
C. The choice between XML and JSON rendering formats for the list - -B. The
maximum number of related list merge fields
Universal Containers tests out a new Einstein Generative AI feature for its sales team to
create personalized and contextualized emails for its customers. Sometimes, users find
that the draft email contains placeholders for attributes that could have been derived from
the recipient's contact record.
What is the most likely explanation for why the draft email shows these placeholders?
A. The user does not have Einstein Sales Emails permission assigned.
B. The maximum number of related list merge fields
C. The user's locale language is not supported by Prompt Builder. - -B. The maximum
number of related list merge fields
What is the correct process to leverage Prompt Builder in a Salesforce org?
A. Cy Enable the target object for generative prompting, develop the prompt within the
prompt workspace, select records to fine-tune and ground the response, enable the Trust
Layer, and associate the prompt to an action.
B. Select the appropriate prompt template type to use, select one of Salesforce's standard
prompts, determine the object to associate the prompt, select a record to validate against,
and associate the prompt to an action.
C. Select the appropriate prompt template type to use, develop the prompt within the
prompt workspace, select resources to dynamically insert CRM-derived grounding data,
pick the model to use, and test and validate the generated responses. - -C. Select
the appropriate prompt template type to use, develop the prompt within the prompt
workspace, select resources to dynamically insert CRM-derived grounding data, pick the
model to use, and test and validate the generated responses.
Universal Containers recently launched a pilot program to integrate conversational AI into
its CRM business operations with Einstein Copilot.
How should the AI Specialist monitor Copilot's usability and the assignment of actions?
A. Run a report on the Platform Debug Logs.
B. Query the Copilot log data using the metadata API.
C. Run Einstein Copilot Analytics. - -C. Run Einstein Copilot Analytics
An administrator wants to check the response of the Flex prompt template they've built,
but the preview button is greyed out.
What is the reason for this?
A. The records related to the prompt have not been selected.
B. A merge field has not been inserted in the prompt,
C. The prompt has not been saved and activated. - -A. The records related to the
prompt have not been selected.
An AI Specialist wants to Include data from the response of external service invocation
(REST API callout) into the prompt template.
How should the AI Specialist meet this requirement?
A. Use "Add Prompt Instructions" flow element.
B. Use External Service Record merge fields.
C. Convert the JSON to an XML merge field. - -A. Use "Add Prompt Instructions" flow
element.
What Is the role of the large language model (LLM) In executing an Einstein Copilot Action?
A. Determine a user's access and sort actions by priority to be executed
,Salesforce AI Specialist set2 with Answers
B. Find similar requests and provide the actions that need to be executed
C. Identify the best matching actions and correct order of execution - -C. Identify the
best matching actions and correct order of execution
Which use case is best supported by Salesforce Einstein Copilot's capabilities?
A. Bring together a conversational interface for interacting with AI for all Salesforce users,
such as developers and ecommerce retailers.
B. Enable data scientists to train predictive AI models with historical CRM data using
built-in machine learning capabilities.
C. Enable Salesforce admin users to create and train custom large language models (LLMs)
using CRM data. - -A. Bring together a conversational interface for interacting with AI
for all Salesforce users, such as developers and ecommerce retailers.
Universal Containers (UC) is experimenting with using public Generative AI models and is
familiar with the language required to get the information it needs. However, it can be time
consuming for both UC's sales and service reps to type in the prompt to get the information
they need, and ensure prompt consistency.
Which Salesforce feature should a Salesforce AI Specialist recommend to address these
concerns?
A. Einstein Recommendation Builder
B. Einstein Copilot Action: Query Records
C. Einstein Prompt Bullder and Prompt Templates - -C. Einstein Prompt Bullder and
Prompt Templates
An AI Specialist wants to use the related lists from an account ina custom prompt
template.
What should the AI Specialist consider when configuring the prompt template?
, Salesforce AI Specialist set2 with Answers
A. The text encoding (for example, UTF-8, ASCII) option
B. The maximum number of related list merge fields
C. The choice between XML and JSON rendering formats for the list - -B. The
maximum number of related list merge fields
Universal Containers tests out a new Einstein Generative AI feature for its sales team to
create personalized and contextualized emails for its customers. Sometimes, users find
that the draft email contains placeholders for attributes that could have been derived from
the recipient's contact record.
What is the most likely explanation for why the draft email shows these placeholders?
A. The user does not have Einstein Sales Emails permission assigned.
B. The maximum number of related list merge fields
C. The user's locale language is not supported by Prompt Builder. - -B. The maximum
number of related list merge fields
What is the correct process to leverage Prompt Builder in a Salesforce org?
A. Cy Enable the target object for generative prompting, develop the prompt within the
prompt workspace, select records to fine-tune and ground the response, enable the Trust
Layer, and associate the prompt to an action.
B. Select the appropriate prompt template type to use, select one of Salesforce's standard
prompts, determine the object to associate the prompt, select a record to validate against,
and associate the prompt to an action.
C. Select the appropriate prompt template type to use, develop the prompt within the
prompt workspace, select resources to dynamically insert CRM-derived grounding data,
pick the model to use, and test and validate the generated responses. - -C. Select
the appropriate prompt template type to use, develop the prompt within the prompt
workspace, select resources to dynamically insert CRM-derived grounding data, pick the
model to use, and test and validate the generated responses.
