BMGT 341 - Quiz 1 Solved 100% Latest 2025 (Graded A+)
Sofia, Faisal, and Tad are coworkers at Crossroads, Inc. All three have worked at Crossroads for five years
now. One day while eating lunch together, Sofia remarks that she heard their colleague Margo recently
quit and went to work for a competitor. Each of the three has a different opinion about Margo's leaving,
and they all have their own reasons for continuing to stay at Crossroads. Faisal remarks that it is not
worthwhile for him to leave like Margo because he has put in the time and hard work for a promotion. If
he left for another company, he would not likely get this opportunity again soon. Faisal is exhibiting
commitment. - Answers continuance
Everyone at the St. Louis offices of Dominique Marceau Cosmetics, from the president to the lowest
salesperson, came to the company holiday party—all except for Melanie, who told her coworkers that
going to the party was "a waste of time." When her supervisor told her she had been missed, she
claimed that her mother was sick, but she later laughed about this behind her supervisor's back and said
that she spent the evening out partying with friends. Her behavior shows a lack of - Answers civic virtue
Which of the following is an example of problem-focused coping? - Answers
Raoul owns a furniture moving company. During late spring, especially when the local colleges go on
summer break and students move out of the dorms, he finds himself overloaded with work, which often
makes him feel irritable and anxious. To calm himself, he often takes time out to go swimming. In this
example, the coping strategy that Raoul uses can be classified as - Answers emotion-focused behavioral
coping
Yusuf is a pediatrician who is passionate about helping children with difficult medical conditions. He also
volunteers at a free clinic during the weekend. Judging from this, which of the following work value
categories would be important for him? - Answers altruism
People with the Type A Behavior Pattern are typically - Answers aggressive and competitive
Which of the following statements concerning stress is not true? - Answers Different people experience
the same levels of stress when confronted within the exact same situation
Some people react to bad rules or policies by constructively trying to change them instead of passively
complaining about them. This positive characteristic is known as - Answers voice
Bryce continually breaks off from his assigned tasks to check sports news or check his friendsâ Facebook
updates. He is engaging in - Answers cyberloafing, which is a type of daydreaming
Looking for the positive in the negative, and avoiding, distancing, and ignoring are examples of
strategies. - Answers emotion-focused cognitive coping strategies
In their evaluation of his performance as a trainer in the sales department of Ogilvy Pharmaceuticals,
Jeremy's supervisors look at such factors as the amount of time he spends with each of his trainees, his
, coverage of all key points in training, his success rate in turning out trained salespeople within the
amount of time allotted, and so forth. In other words, Jeremyâ s supervisors are evaluating his - Answers
job performance
Perry was recently hired to join the marketing team at Axon International. He will be starting at the
company in two weeks. Perry has the reputation of being an expert in ad campaigns and catching the
attention of the target audience. However, he also has the reputation of not getting along with anyone.
He does not care much about where or for whom he works and is primarily motivated to achieve goals
for himself and beat his own records. Perry can be described as a(n) - Answers lone wolf
Lethabo is the marketing manager at BlueSky Concepts, a management consulting firm. His calendar is
filled with meetings with heads of the companies, interviewing new employees, giving interviews to
business magazines, attending presentations and seminars in different countries, and the like. Lethabo
feels that every workday he has something different to do. According to the job characteristics theory,
which of the following is true about Jon's job? - Answers it has a high VARIETY
Which of the following refers to the degree to which the requirements of the workâ in terms of
knowledge, skills, and abilitiesâ tax or exceed the capabilities of the person who is responsible for
performing the work? - Answers work complexity
are stressful demands that are perceived as opportunities for learning, growth, and achievement. -
Answers challenge stressors
Lamar works for the United Bank at Madison. He feels overworked and dislikes his job, but he cannot
quit because he needs the job to repay his college loans. What type of commitment does Lamar have? -
Answers continuance commitment
Tom could not understand his coworkersâ dissatisfaction with Mabel, although Tom did not have to
work directly with her as some of his coworkers did. His coworkers complained that although she
attended every meeting, Mabel never had any of her assigned tasks completed on time. She seemed to
be a quiet worker, he hardly heard anything from her. In addition, every day he saw her zoom past his
cubicle with a handful of papers looking like she was on a mission of some type. It may be that Mabel
was - Answers looking busy
Hector works as an office assistant for a small, five-person software development start- up. Since it is a
relatively new company without extensive resources, Hector is constantly having to deal with a lack of
supplies and faulty office equipment. While these problems sometimes get him down, in order to offset
his frustration with the sometimes inadequate equipment, Hector instead celebrates the fact that he
gets to work in a casual environment with friends. Hectorâ s approach is an example of - Answers
emotion-focused cognitive coping
Teresa works in a chemical factory where her job involves inspecting containers of kerosene as they pass
down the assembly line. She goes through a five-step process compliant with safety regulations laid
down in the company manual, and she seldom has to think about her work. One day, however, a fire
Sofia, Faisal, and Tad are coworkers at Crossroads, Inc. All three have worked at Crossroads for five years
now. One day while eating lunch together, Sofia remarks that she heard their colleague Margo recently
quit and went to work for a competitor. Each of the three has a different opinion about Margo's leaving,
and they all have their own reasons for continuing to stay at Crossroads. Faisal remarks that it is not
worthwhile for him to leave like Margo because he has put in the time and hard work for a promotion. If
he left for another company, he would not likely get this opportunity again soon. Faisal is exhibiting
commitment. - Answers continuance
Everyone at the St. Louis offices of Dominique Marceau Cosmetics, from the president to the lowest
salesperson, came to the company holiday party—all except for Melanie, who told her coworkers that
going to the party was "a waste of time." When her supervisor told her she had been missed, she
claimed that her mother was sick, but she later laughed about this behind her supervisor's back and said
that she spent the evening out partying with friends. Her behavior shows a lack of - Answers civic virtue
Which of the following is an example of problem-focused coping? - Answers
Raoul owns a furniture moving company. During late spring, especially when the local colleges go on
summer break and students move out of the dorms, he finds himself overloaded with work, which often
makes him feel irritable and anxious. To calm himself, he often takes time out to go swimming. In this
example, the coping strategy that Raoul uses can be classified as - Answers emotion-focused behavioral
coping
Yusuf is a pediatrician who is passionate about helping children with difficult medical conditions. He also
volunteers at a free clinic during the weekend. Judging from this, which of the following work value
categories would be important for him? - Answers altruism
People with the Type A Behavior Pattern are typically - Answers aggressive and competitive
Which of the following statements concerning stress is not true? - Answers Different people experience
the same levels of stress when confronted within the exact same situation
Some people react to bad rules or policies by constructively trying to change them instead of passively
complaining about them. This positive characteristic is known as - Answers voice
Bryce continually breaks off from his assigned tasks to check sports news or check his friendsâ Facebook
updates. He is engaging in - Answers cyberloafing, which is a type of daydreaming
Looking for the positive in the negative, and avoiding, distancing, and ignoring are examples of
strategies. - Answers emotion-focused cognitive coping strategies
In their evaluation of his performance as a trainer in the sales department of Ogilvy Pharmaceuticals,
Jeremy's supervisors look at such factors as the amount of time he spends with each of his trainees, his
, coverage of all key points in training, his success rate in turning out trained salespeople within the
amount of time allotted, and so forth. In other words, Jeremyâ s supervisors are evaluating his - Answers
job performance
Perry was recently hired to join the marketing team at Axon International. He will be starting at the
company in two weeks. Perry has the reputation of being an expert in ad campaigns and catching the
attention of the target audience. However, he also has the reputation of not getting along with anyone.
He does not care much about where or for whom he works and is primarily motivated to achieve goals
for himself and beat his own records. Perry can be described as a(n) - Answers lone wolf
Lethabo is the marketing manager at BlueSky Concepts, a management consulting firm. His calendar is
filled with meetings with heads of the companies, interviewing new employees, giving interviews to
business magazines, attending presentations and seminars in different countries, and the like. Lethabo
feels that every workday he has something different to do. According to the job characteristics theory,
which of the following is true about Jon's job? - Answers it has a high VARIETY
Which of the following refers to the degree to which the requirements of the workâ in terms of
knowledge, skills, and abilitiesâ tax or exceed the capabilities of the person who is responsible for
performing the work? - Answers work complexity
are stressful demands that are perceived as opportunities for learning, growth, and achievement. -
Answers challenge stressors
Lamar works for the United Bank at Madison. He feels overworked and dislikes his job, but he cannot
quit because he needs the job to repay his college loans. What type of commitment does Lamar have? -
Answers continuance commitment
Tom could not understand his coworkersâ dissatisfaction with Mabel, although Tom did not have to
work directly with her as some of his coworkers did. His coworkers complained that although she
attended every meeting, Mabel never had any of her assigned tasks completed on time. She seemed to
be a quiet worker, he hardly heard anything from her. In addition, every day he saw her zoom past his
cubicle with a handful of papers looking like she was on a mission of some type. It may be that Mabel
was - Answers looking busy
Hector works as an office assistant for a small, five-person software development start- up. Since it is a
relatively new company without extensive resources, Hector is constantly having to deal with a lack of
supplies and faulty office equipment. While these problems sometimes get him down, in order to offset
his frustration with the sometimes inadequate equipment, Hector instead celebrates the fact that he
gets to work in a casual environment with friends. Hectorâ s approach is an example of - Answers
emotion-focused cognitive coping
Teresa works in a chemical factory where her job involves inspecting containers of kerosene as they pass
down the assembly line. She goes through a five-step process compliant with safety regulations laid
down in the company manual, and she seldom has to think about her work. One day, however, a fire
