MGT103 - Chapter 1 UPDATED Questions
and CORRECT Answers
Operations Management - •Concerned with helping the organization produce its products or
services more efficiently
efficiently - using resources wisely and in a cost-effective way
efficiently - working well; producing very little waste
efficiently - using time, money or energy in such a way that none of it is wasted
effectively - making the right decisions and successfully implementing them
effectively - in a way that is successful and achieves what you want
effectively - in such a manner as to achieve a desired result
Management - The process of accomplishing the goals of an organization through the effective
use of people and other resources.
Management - the process used to accomplish organizational goals through planning, organizing,
leading, and controlling people and other organizational resources
Management - getting work done through others
manager - a person who has the upper hand; a person who is in charge of someone or something
manager - one who handles business affairs
, manager - an individual who achieves goals through other people
Top Managers - make long-term decisions about the overall direction of the organization and
establish the objectives, policies, and strategies for it
Top Managers - -Executives who manage the overall organization
-Create the organization's goals, overall strategy, and operating policies
Top Managers - guide the performance of the organization as a whole or of one of its major parts
Middle Managers - implement the policies and plans of the top managers
Middle Managers - -Supervise and coordinate the activities of lower-level managers
Middle Managers - responsible for setting objectives consistent with top management's goals and
for planning and implementing subunit strategies for achieving these objectives
Middle Managers - those members of an organization responsible for the tactical planning that
implements the general guidelines established by top management
first-line managers - -Supervise and coordinate the activities of operating employees
first-line managers - -Spend a large proportion of their time supervising the work of their
subordinates
first-line managers - make short-term operating decisions, directing the daily tasks of non
managerial personnel
and CORRECT Answers
Operations Management - •Concerned with helping the organization produce its products or
services more efficiently
efficiently - using resources wisely and in a cost-effective way
efficiently - working well; producing very little waste
efficiently - using time, money or energy in such a way that none of it is wasted
effectively - making the right decisions and successfully implementing them
effectively - in a way that is successful and achieves what you want
effectively - in such a manner as to achieve a desired result
Management - The process of accomplishing the goals of an organization through the effective
use of people and other resources.
Management - the process used to accomplish organizational goals through planning, organizing,
leading, and controlling people and other organizational resources
Management - getting work done through others
manager - a person who has the upper hand; a person who is in charge of someone or something
manager - one who handles business affairs
, manager - an individual who achieves goals through other people
Top Managers - make long-term decisions about the overall direction of the organization and
establish the objectives, policies, and strategies for it
Top Managers - -Executives who manage the overall organization
-Create the organization's goals, overall strategy, and operating policies
Top Managers - guide the performance of the organization as a whole or of one of its major parts
Middle Managers - implement the policies and plans of the top managers
Middle Managers - -Supervise and coordinate the activities of lower-level managers
Middle Managers - responsible for setting objectives consistent with top management's goals and
for planning and implementing subunit strategies for achieving these objectives
Middle Managers - those members of an organization responsible for the tactical planning that
implements the general guidelines established by top management
first-line managers - -Supervise and coordinate the activities of operating employees
first-line managers - -Spend a large proportion of their time supervising the work of their
subordinates
first-line managers - make short-term operating decisions, directing the daily tasks of non
managerial personnel
