Hospitality Revenue Management Final
Exam
Most of the entities below are classified as "Chains". Which one is a "Parent Company"
consisting of multiple chains? - Question and answersAccor Hotels
Which is a true statement about Parent Companies? - Question and answersParent
Companies and the related chains have changed over time
What are the three different operation types? - Question and answersChain
Management, Franchise, Independent
Which is a true statement about Management Companies? - Question and
answersManagement companies have contracts where they receive payment for their
services and/or some portion of profits
Which is a true statement regarding geographic categorization? - Question and
answersSTR uses the UNWTO definitions when it comes to recognizing countries
Which two geographic categories are the most important for a hotel GM? - Question
and answersMarket and Submarket
Markets and Submarkets are created based on what two determining factors? -
Question and answersNumber of hotels and participation
Which is a true statement regarding Submarkets - Question and answersA submarket
may represent a small city in a rural market
How many Scale categories are there compared to Class categories? - Question and
answers7 Scale categories and 6 Class categories
Which one of the following is an accurate statement regarding Scale and Class groups
and a single chain? - Question and answersA Ritz Carlton hotel will always be in the
same Scale and Class groups in every country throughout the world
The four key considerations when creating a Competitive Set are? - Question and
answersParticipation, Proximity, Pricing and Product
The definitions for Supply, Demand and Revenue used by STR and others in the
lodging industry are taken from what source? - Question and answersUniform System
of Accounts for the Lodging Industry
Which is true regarding the type of performance data (Supply, Demand, Revenue) that
STR receives? - Question and answersDaily and monthly only
,You receive your monthly STAR and find that it includes weekday and weekend
performance, what days are included in "weekday" in most parts of the world? -
Question and answersSunday thru Thursday
In which of the following situations will occupancy increase? - Question and
answersSupply decreases 10% and demand decreases 5%
Which statement is true regarding RevPAR? - Question and answersIt can be thought
of as a combination of Occupancy and ADR
Use the spreadsheet below to answer Question 17. The March YTD Occupancy (E5) is
_______. - Question and answers63.2%
Use the spreadsheet below to answer Question 18. The Average Daily Rate percent
change for April (G5) is ______. - Question and answers1.5%
Which one of the following statements is accurate regarding "Sufficiency" as it related to
competitive set data? - Question and answersThe sufficiency rules are in place to
protect the confidentiality of the data
Key Performance Indicators (KPI) for the Competitive Set (for example the average
Occupancy) are: - Question and answersAlways based upon the aggregated raw data
of each member of the competitive set
When you receive your STAR report, your ADR for the month was $100 and the
competitive set ADR was $90. What can you tell? - Question and answersYour ADR
was $10 higher than the average of all of the members of the competitive set
Use the spreadsheet below to answer the following two Questions, 22 and 23, regarding
the methodology used to calculate KPIs for a competitive set. The competitive set
Occupancy (E6) for July is _____. - Question and answers72.6%
The competitive set RevPAR (G6) for July is _____. - Question and answers$119.89
When you receive your STAR report your ADR index was 110 and your Occupancy
index was 90. What do you know? - Question and answersThe RevPAR index will be in
the neighborhood of 100
When you receive your STAR report, you see that your RevPAR index was 90 this year
compared to 80 last year. What do you know for sure? - Question and answersYour
hotel will have a positive RevPAR Index Percent Change
Use the spreadsheet below to answer Questions 26 and 27 regarding the methodology
used to calculate Index. The occupancy Index for November (H3) is _____. - Question
and answers119.2
, The RevPAR Index for November (J3) is ______. - Question and answers117.4
Use the spreadsheet below to answer Questions 28 and 29 regarding the methodology
used to calculate Index percent change. The ADR Index percent change for November
(I4) is _____. - Question and answers1.7%
The RevPAR Index percent change for November (J4) is ______. - Question and
answers16%
What is the minimum number of reporting hotels for an industry segment to be
considered "sufficient"? - Question and answersFour
Modeled data is used in which country? - Question and answersUnited States
Which one of the following is a non-geographic category shown on the STAR report? -
Question and answersClass
Which statement is true regarding the industry data that a hotel may see on a STAR
report? - Question and answersNorth America hotels will see industry data for Market,
Market Class, Submarket and Submarket Scale
Using the information from an excerpt of an "At a Glance" page from a Monthly STAR
Report answer the following Question 34. Which one of the following is an accurate
statement regarding the performance at your hotel? - Question and answersYour
Occupancy Index (MPI) has surpassed 100 in each of the four time periods shown
The Competitive Set Report in a Monthly STAR Report shows what information? -
Question and answers18 months of monthly data and 3 years of YTD, Running 3-
month, and Running 12-month data
Using the information from an excerpt of a sample "Competitive Set Report" page from
a Monthly STAR Report, answer the following Question 36. Which of the following
statements best describes performance of your hotel over the last six months? -
Question and answersYour hotel's Occupancy Rank has consistently been 2 of 5
Which is an accurate statement regarding the Day of Week and Weekday/Weekend tab
in the Monthly STAR report? - Question and answersAll of the above
Using the information from an excerpt of a sample "Day of Week and
Weekday/Weekend Report" Page from a Monthly STAR Report, answer the following
Question 38. Based on the information provided above, which one of the following is an
accurate statement? - Question and answersThe Weekend Occupancy for your hotel is
consistently higher than your Competitive Set for all time periods
Exam
Most of the entities below are classified as "Chains". Which one is a "Parent Company"
consisting of multiple chains? - Question and answersAccor Hotels
Which is a true statement about Parent Companies? - Question and answersParent
Companies and the related chains have changed over time
What are the three different operation types? - Question and answersChain
Management, Franchise, Independent
Which is a true statement about Management Companies? - Question and
answersManagement companies have contracts where they receive payment for their
services and/or some portion of profits
Which is a true statement regarding geographic categorization? - Question and
answersSTR uses the UNWTO definitions when it comes to recognizing countries
Which two geographic categories are the most important for a hotel GM? - Question
and answersMarket and Submarket
Markets and Submarkets are created based on what two determining factors? -
Question and answersNumber of hotels and participation
Which is a true statement regarding Submarkets - Question and answersA submarket
may represent a small city in a rural market
How many Scale categories are there compared to Class categories? - Question and
answers7 Scale categories and 6 Class categories
Which one of the following is an accurate statement regarding Scale and Class groups
and a single chain? - Question and answersA Ritz Carlton hotel will always be in the
same Scale and Class groups in every country throughout the world
The four key considerations when creating a Competitive Set are? - Question and
answersParticipation, Proximity, Pricing and Product
The definitions for Supply, Demand and Revenue used by STR and others in the
lodging industry are taken from what source? - Question and answersUniform System
of Accounts for the Lodging Industry
Which is true regarding the type of performance data (Supply, Demand, Revenue) that
STR receives? - Question and answersDaily and monthly only
,You receive your monthly STAR and find that it includes weekday and weekend
performance, what days are included in "weekday" in most parts of the world? -
Question and answersSunday thru Thursday
In which of the following situations will occupancy increase? - Question and
answersSupply decreases 10% and demand decreases 5%
Which statement is true regarding RevPAR? - Question and answersIt can be thought
of as a combination of Occupancy and ADR
Use the spreadsheet below to answer Question 17. The March YTD Occupancy (E5) is
_______. - Question and answers63.2%
Use the spreadsheet below to answer Question 18. The Average Daily Rate percent
change for April (G5) is ______. - Question and answers1.5%
Which one of the following statements is accurate regarding "Sufficiency" as it related to
competitive set data? - Question and answersThe sufficiency rules are in place to
protect the confidentiality of the data
Key Performance Indicators (KPI) for the Competitive Set (for example the average
Occupancy) are: - Question and answersAlways based upon the aggregated raw data
of each member of the competitive set
When you receive your STAR report, your ADR for the month was $100 and the
competitive set ADR was $90. What can you tell? - Question and answersYour ADR
was $10 higher than the average of all of the members of the competitive set
Use the spreadsheet below to answer the following two Questions, 22 and 23, regarding
the methodology used to calculate KPIs for a competitive set. The competitive set
Occupancy (E6) for July is _____. - Question and answers72.6%
The competitive set RevPAR (G6) for July is _____. - Question and answers$119.89
When you receive your STAR report your ADR index was 110 and your Occupancy
index was 90. What do you know? - Question and answersThe RevPAR index will be in
the neighborhood of 100
When you receive your STAR report, you see that your RevPAR index was 90 this year
compared to 80 last year. What do you know for sure? - Question and answersYour
hotel will have a positive RevPAR Index Percent Change
Use the spreadsheet below to answer Questions 26 and 27 regarding the methodology
used to calculate Index. The occupancy Index for November (H3) is _____. - Question
and answers119.2
, The RevPAR Index for November (J3) is ______. - Question and answers117.4
Use the spreadsheet below to answer Questions 28 and 29 regarding the methodology
used to calculate Index percent change. The ADR Index percent change for November
(I4) is _____. - Question and answers1.7%
The RevPAR Index percent change for November (J4) is ______. - Question and
answers16%
What is the minimum number of reporting hotels for an industry segment to be
considered "sufficient"? - Question and answersFour
Modeled data is used in which country? - Question and answersUnited States
Which one of the following is a non-geographic category shown on the STAR report? -
Question and answersClass
Which statement is true regarding the industry data that a hotel may see on a STAR
report? - Question and answersNorth America hotels will see industry data for Market,
Market Class, Submarket and Submarket Scale
Using the information from an excerpt of an "At a Glance" page from a Monthly STAR
Report answer the following Question 34. Which one of the following is an accurate
statement regarding the performance at your hotel? - Question and answersYour
Occupancy Index (MPI) has surpassed 100 in each of the four time periods shown
The Competitive Set Report in a Monthly STAR Report shows what information? -
Question and answers18 months of monthly data and 3 years of YTD, Running 3-
month, and Running 12-month data
Using the information from an excerpt of a sample "Competitive Set Report" page from
a Monthly STAR Report, answer the following Question 36. Which of the following
statements best describes performance of your hotel over the last six months? -
Question and answersYour hotel's Occupancy Rank has consistently been 2 of 5
Which is an accurate statement regarding the Day of Week and Weekday/Weekend tab
in the Monthly STAR report? - Question and answersAll of the above
Using the information from an excerpt of a sample "Day of Week and
Weekday/Weekend Report" Page from a Monthly STAR Report, answer the following
Question 38. Based on the information provided above, which one of the following is an
accurate statement? - Question and answersThe Weekend Occupancy for your hotel is
consistently higher than your Competitive Set for all time periods
