SOLVED)
On behalf of the members of the Phoenix Fire Department and Local 493, we welcome you to the
Firefighter Recruit testing process. We can personally say this is one of the most _________ careers and
individual can choose. - Answers Gratifying
2. Fill in the blank....: Our Department is one of the finest in the nation. We are safe, well-trained, and
professional. We are a diverse organization seeking people who will uphold our high __________ and
__________ throughout a long career. (PG. 2) - Answers Standards and traditions
3. A Phoenix Firefighter must possess many critical qualities in order to be successful throughout a long
career. It is a unique calling that entails __________, _________, and ________. (PG. 2) - Answers
Selflessness, Dedication, and Skill
4. The career of a Phoenix Firefighter involves much more than fighting fire. We are a
_________________ driven organization. (PG. 2) - Answers Customer Service
5. Our goal each day is to __________ respond to and mitigate any possible emergency that may arise.
(PG. 2) - Answers Safely
6. We are Firefighters, Paramedics, Hazardous Materials Technicians, Technical Rescue Technicians,
Aircraft Rescue & Firefighting, and much more. __________ is an integral part of our career. (PG. 2) -
Answers Training
7. It never stops. Our Firefighters are expected to be ________________, constantly striving to improve
personally and professionally. (PG. 2) - Answers Lifelong Learners
8. The following study guide reflects many of our standard operating procedures, practices and
______________. We urge you to study it closely and absorb the information. (PG 2. - Answers Cultural
Norms
9. Much of it speaks to what is important to our Department, Local 493 and the citizens of Phoenix. Our
____________ process provides the backbone on which these standards exist. (PG. 2) - Answers
Labor/management process
10. We work closely with _______, Phoenix Firefighter's Local 493, citizens and the special interest
groups that represent emergency response at all levels. Our expectations of those who work for this
Department and the City of Phoenix are very high. (PG. 2 - Answers City Leaders
11. We Thank you for your interest in the Phoenix Fire Department and wish you the best in the testing
process. We hope this will be a window into the __________ and meaningful career to which
Firefighters dedicate themselves. (PG. 2) - Answers Dynamic
12. On _______ 12th, 2014,I was honored and humbled to be selected as Fire Chief of the Phoenix Fire
Department. (PG. 3) - Answers November
, 13. The Phoenix Fire Department is a community based organization with nearly ______________ sworn
and civilian members. (PG. 3) - Answers Two Thousand
14. We have ___ fire stations throughout the City's 520 square miles. (PG. 3) - Answers 57
15. Our Department's primary function is ______________ and _____________ Service, though we
provide many other services to the public. (PG. 3) - Answers Fire Protection And Emergency Medical
16. Together with our _____ regional partners, we have an emergency response system that represents
the second largest fire department in the Country, one of the best examples of government innovation
and efficiency. (PG. 3) - Answers 27
17. Thanks to our Phoenix Firefighters and supporting civilian staff, our Fire Department has a ________
reputation for excellence founded on professionalism. (PG. 3) - Answers Worldwide
18. Kara Kalkbrenner as Fire Chief, has vowed to support our Firefighters and civilian staff in carrying out
the Department's mission to provide ________ and _____________ service to our community on every
emergency call. (PG. 3) - Answers Rapid And Professional
19. Kara Kalkbrenner will support the membership and keep them safe by providing them with the best
_______, _________ and __________. (PG. 3 - Answers Training, Equipment, And Leadership
20. Kara Kalkbrenner's priority is to provide the highest level of fire and life safety protection to
____________ residents of the City of Phoenix. (PG. 3) - Answers 1.5 Million
21.. __________ are indeed community stakeholders and play an integral role in shaping the community
in which we serve. Together with our City leaders, the community, and our firefighters, we are excited
to face the challenges that lay ahead. (PG. 3) - Answers Public Administrators
22. Since the inaugural Strategic Plan was created and implemented in ________, we have experienced
significant changes. A national recession resulted in significant budget cuts to our Department. We have
been forced to operate with fewer resources while continuing to provide the same excellent service to
our customers. (PG. 3) - Answers 2007
23. As an organization, we are facing a number of significant challenges. We are confident we have
identified a _____________ to address our future. (PG. 3) - Answers Comprehensive Strategy
24. The ___________ that were identified in this plan were accomplished through dedication and hard
work. (PG. 3) - Answers Strategic Initiatives
25. Now we must come together again to identify the current goals of the Department based on the
_________ in which we are operating. (PG. 3) - Answers Climate
26. In response to the challenges produced by the recession, our administration and union worked
together to identify leaner, more creative ways to operate. This Strategic plan is the result of these
significant discussions, detailed planning, and careful __________. (PG. 3) - Answers Implementation