and Answers 100% Solved | Graded A+
What are the 3 key steps to persuasive messages (what must you know)? -
✔✔1. Know the Product- benefits, key features, cost
2. Know the Audience- commonalties and the emotional vs logical appeal
3. Know the Desired Action
What is the AIDA Format? - ✔✔A- grab attention
I- introduce and arouse interest
D- create desire through evidence
A- request action
What some ways to Grab Attention? - ✔✔1. Provocative Question
2. Startling Fact
3. Striking Story
4. Powerful Quote by Expert/Famous person
What are the 4 Self-Esteem Appeals? - ✔✔1. Praise past action
2. Use quantitative info
3. Show how much support is needed
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, 4. Give a compliment
What are the 3 other Emotional Appeals? - ✔✔1. Use Scarcity
2. Use Social Proof
3. Use Reciprocity
In the US what 3 rhetorical appeals found in sales letters? - ✔✔1.
Patriotism
2. Vanity
3. Nationalism
How does US and Canadian sales letters compare? - ✔✔Canada avoids
emotional language, where as US uses "dear friend" and "congratulations"
to create a friendly bond
In the US what is the common form for routine messages? - ✔✔Direct
Approach. Email is used for internal Messages
What is the format for internal vs external messages? - ✔✔Internal: memo
format
External: letter format
What are the 3 good letter writing standards in the US? - ✔✔1. Clear
Content
2. Proper Form
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