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MNO 3370 Exam 3 Questions And Answers
100% Verified.
Why do organizations use teams? - Ans✔✔*1. To cope with Complexity*
--teams are effective in addressing complex issues that require considering multiple perspectives
and coordinating a series of unified actions
*2. To enable Flexibility*
--teams have the capacity to quickly assemble, deploy, refocus, and disband
--aka as things change, teams can adapt quicker
2 Types of Team development Models - Ans✔✔1. Tuckman's Model
2. Punctuated equilibrium (midpoint transitions)
Tuckman's 5 stages of group development
(may not move linearly) - Ans✔✔*1. Forming*
--develop trust
--identify team goals
--develop shared expectations
*2. Storming*
--address differences that arise
--recognize & agree on how to manage differences
*3. Norming *
--recognize & agree on ways to work together, strengthen relationships, & solidify members
obligations
1
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*4. Performing*
--work toward project completion
--actively help & encourage e/o
*5. Soaring/Adjourning*
--learn from experiences,
--feedback to improve teamwork & processes
Midpoint Transitions
(Punctuated Equilibrium Model of Group Development) - Ans✔✔--Emphasizes the impact of a
groups lifecycle or the time available to complete task
--*2 periods of equilibrium (stability)* are punctuated by a period of transition and change,
where the team re-assesses its goals and makes strategic changes in its approach to the task
--*Period of transition tends to occur right around the midpoint of a teams lifecycle*
--midpoint = *good time for managers to intervene & provide coaching/guidance* as *teams are
particularly open to input during this phase *
benefits of using teams to make decisions:
(5) - Ans✔✔1.More knowledge potentially available
2. More alternatives generally considered
3. Avoids traps of oversight, blind spots, and biases
4. Improves acceptance of decision
5. Can lead to synergy (combined effort)
2
MNO 3370 Exam 3 Questions And Answers
100% Verified.
Why do organizations use teams? - Ans✔✔*1. To cope with Complexity*
--teams are effective in addressing complex issues that require considering multiple perspectives
and coordinating a series of unified actions
*2. To enable Flexibility*
--teams have the capacity to quickly assemble, deploy, refocus, and disband
--aka as things change, teams can adapt quicker
2 Types of Team development Models - Ans✔✔1. Tuckman's Model
2. Punctuated equilibrium (midpoint transitions)
Tuckman's 5 stages of group development
(may not move linearly) - Ans✔✔*1. Forming*
--develop trust
--identify team goals
--develop shared expectations
*2. Storming*
--address differences that arise
--recognize & agree on how to manage differences
*3. Norming *
--recognize & agree on ways to work together, strengthen relationships, & solidify members
obligations
1
, ©FYNDLAY.
*4. Performing*
--work toward project completion
--actively help & encourage e/o
*5. Soaring/Adjourning*
--learn from experiences,
--feedback to improve teamwork & processes
Midpoint Transitions
(Punctuated Equilibrium Model of Group Development) - Ans✔✔--Emphasizes the impact of a
groups lifecycle or the time available to complete task
--*2 periods of equilibrium (stability)* are punctuated by a period of transition and change,
where the team re-assesses its goals and makes strategic changes in its approach to the task
--*Period of transition tends to occur right around the midpoint of a teams lifecycle*
--midpoint = *good time for managers to intervene & provide coaching/guidance* as *teams are
particularly open to input during this phase *
benefits of using teams to make decisions:
(5) - Ans✔✔1.More knowledge potentially available
2. More alternatives generally considered
3. Avoids traps of oversight, blind spots, and biases
4. Improves acceptance of decision
5. Can lead to synergy (combined effort)
2
