Pharmacy Technician Exam, DAW Codes,
Study Guide UPDATED Questions and
CORRECT Answers
Blue Trash Bags - CORRECT ANSWER - PHI (Personal Health Information) and PII
(Personally Identifiable Information)- name, address, DOB, social security number, prescription
number, and any medical information
PII - CORRECT ANSWER - Personally Identifiable Information
PHI - CORRECT ANSWER - Personal Health Information
Green Trash Bags - CORRECT ANSWER - Empty amber viles, prescription bottles, and
boxes.
Clear Bags - CORRECT ANSWER - Regular garbage.
HIPAA - CORRECT ANSWER - A privacy act that helps maintain privacy and security of
the PHI of patients.
Out of Stock Scans - CORRECT ANSWER - Completed every Saturday (the day before
order day). Done to verify what we actually have in stock and what we don't.
What you must do before placing an order - CORRECT ANSWER - Complete all Rx
Return to Stock (because you might have it)
Processed overstock, damaged, or outdated items (because it may look like you have more than
you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
,What you must do to ensure an accurate order - CORRECT ANSWER - Cycle counts,
Label Maintenance, Out of Stock Scans, and Review Reports must be performed consistently
and accurately.
Low BOH - CORRECT ANSWER - If your BOH is low, an order will be needed so that it
meets the amount of drugs your store needs for the patients.
AIMRx - CORRECT ANSWER - Advanced Inventory Management for the Pharmacy. The
report we use for the CVS Warehouse.
Care Check Plus Program - CORRECT ANSWER - A program that targets certain
prescriptions as they are processed through our computer. Educates the patients on their
medication, condition, and may give them coupons for over the counter medications related to
their prescription.
Pick Up - CORRECT ANSWER - Serve customers picking up their prescription(s) in the
pharmacy.
Drop Off - CORRECT ANSWER - Critical piece of the prescription fulfillment process.
The customer's first interaction with the pharmacy. Input prescriptions, edit/run insurance,
manage OT, make service calls to patients when necessary.
Drive-Thru - CORRECT ANSWER - Responsible for both Drop Off and Pick Up tasks.
Production - CORRECT ANSWER - Fills prescriptions to keep the process flowing and
ensure medications are filled when promised.
Medicaid - CORRECT ANSWER - Copy of either $1.10, $2.20, or $3.30 (depending on
patient income).
Covers ONLY generic medication.
MUST BE A HARD COPY PRESCRIPTION.
, NJ- Dark Blue card with silver line.
ID # starts with 7's.
CONDER CODE in place of BIN #.
State program for financial assistance
One card per person
Only works in issuing state
Prefers generic and usually covers OTC.
Medicare - CORRECT ANSWER - Government insurance for those 65 and older or those
who are permanently disabled.
Medicare Part B - CORRECT ANSWER - Covers durable medical supplies and Diabetic
supplies.
SOME asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions.
Medicare Part D - CORRECT ANSWER - Prescription insurance.
Most commonly used insurance at CVS.
CVS Code of Conduct - CORRECT ANSWER - Intended to help resolve ethics and
compliance issues by providing the information, tools, and resources necessary to make good
decisions.
What medication is associated with iPledge? - CORRECT ANSWER - Isotretinonin,
which is sold under the trade names "Roaccutane", "Claravis", "Absorica", "Amnesteem",
"Myorisan", "Sotret", or "Zenatane".
This program is intended to prevent the use of the drug during pregnancy due to the high risk of
birth defects.
Study Guide UPDATED Questions and
CORRECT Answers
Blue Trash Bags - CORRECT ANSWER - PHI (Personal Health Information) and PII
(Personally Identifiable Information)- name, address, DOB, social security number, prescription
number, and any medical information
PII - CORRECT ANSWER - Personally Identifiable Information
PHI - CORRECT ANSWER - Personal Health Information
Green Trash Bags - CORRECT ANSWER - Empty amber viles, prescription bottles, and
boxes.
Clear Bags - CORRECT ANSWER - Regular garbage.
HIPAA - CORRECT ANSWER - A privacy act that helps maintain privacy and security of
the PHI of patients.
Out of Stock Scans - CORRECT ANSWER - Completed every Saturday (the day before
order day). Done to verify what we actually have in stock and what we don't.
What you must do before placing an order - CORRECT ANSWER - Complete all Rx
Return to Stock (because you might have it)
Processed overstock, damaged, or outdated items (because it may look like you have more than
you actually do)
Straighten and face the pharmacy (things may be there but misplaced).
,What you must do to ensure an accurate order - CORRECT ANSWER - Cycle counts,
Label Maintenance, Out of Stock Scans, and Review Reports must be performed consistently
and accurately.
Low BOH - CORRECT ANSWER - If your BOH is low, an order will be needed so that it
meets the amount of drugs your store needs for the patients.
AIMRx - CORRECT ANSWER - Advanced Inventory Management for the Pharmacy. The
report we use for the CVS Warehouse.
Care Check Plus Program - CORRECT ANSWER - A program that targets certain
prescriptions as they are processed through our computer. Educates the patients on their
medication, condition, and may give them coupons for over the counter medications related to
their prescription.
Pick Up - CORRECT ANSWER - Serve customers picking up their prescription(s) in the
pharmacy.
Drop Off - CORRECT ANSWER - Critical piece of the prescription fulfillment process.
The customer's first interaction with the pharmacy. Input prescriptions, edit/run insurance,
manage OT, make service calls to patients when necessary.
Drive-Thru - CORRECT ANSWER - Responsible for both Drop Off and Pick Up tasks.
Production - CORRECT ANSWER - Fills prescriptions to keep the process flowing and
ensure medications are filled when promised.
Medicaid - CORRECT ANSWER - Copy of either $1.10, $2.20, or $3.30 (depending on
patient income).
Covers ONLY generic medication.
MUST BE A HARD COPY PRESCRIPTION.
, NJ- Dark Blue card with silver line.
ID # starts with 7's.
CONDER CODE in place of BIN #.
State program for financial assistance
One card per person
Only works in issuing state
Prefers generic and usually covers OTC.
Medicare - CORRECT ANSWER - Government insurance for those 65 and older or those
who are permanently disabled.
Medicare Part B - CORRECT ANSWER - Covers durable medical supplies and Diabetic
supplies.
SOME asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions.
Medicare Part D - CORRECT ANSWER - Prescription insurance.
Most commonly used insurance at CVS.
CVS Code of Conduct - CORRECT ANSWER - Intended to help resolve ethics and
compliance issues by providing the information, tools, and resources necessary to make good
decisions.
What medication is associated with iPledge? - CORRECT ANSWER - Isotretinonin,
which is sold under the trade names "Roaccutane", "Claravis", "Absorica", "Amnesteem",
"Myorisan", "Sotret", or "Zenatane".
This program is intended to prevent the use of the drug during pregnancy due to the high risk of
birth defects.
