Test bank for Operations management 11th edition by William Stevenson all chapters 1-19

Test bank
Operations management
11th edition by William Stevenson
all chapters 1-19

,TABLE OF CONTENT
T T




1.TIntroductionTtoTOperationsTManagement

2.TCompetitiveness,TStrategy,TandTProductivity

3.TForecasting

4.TProductTandTServiceTDesign

Supplement:TReliability

5.TStrategicTCapacityTPlanningTforTProductsTandTServices

Supplement:TDecisionTTheory

6.TProcessTSelectionTandTFacilitiesTLayout

7.TWorkTDesignTandTMeasurement

Supplement:TLearningTCurves

8.TLocationTPlanningTandTAnalysis

Supplement:TTheTTransportationTModel

9.TManagementTofTQuality

10.TQualityTControl

Supplement:TAcceptanceTSampling

11.TAggregateTPlanningTandTMasterTScheduling

12.TMRPTandTERP

13.TInventoryTManagement

14.TJITTandTLeanTOperations

Supplement:TMaintenance

15.TSupplyTChainTManagement

16.TScheduling

17.TProjectTManagement

18.TManagementTofTWaitingTLines

19.TLinearTProgramming


Chapter 1- Introduction to Operations Management
T T T T T

,TT

1. OperationsTmanagersTareTresponsibleTforTassessingTconsumerTwantsTandTneedsTandTsellingTandT
promotingTtheTorganization'sTgoodsTorTservices.
True False



2. Often,TtheTcollectiveTsuccessTorTfailureTofTcompanies'ToperationsTfunctionsTwillTimpactTtheTabilityTo
fTaTnationTtoTcompeteTwithTotherTnations.
True False



3. CompaniesTareTeitherTproducingTgoodsTorTdeliveringTservices.TThisTmeansTthatTonlyToneTofTtheTt
woTtypesTofToperationsTmanagementTstrategiesTareTused.
True False



4. Operations,Tmarketing,TandTfinanceTfunctionTindependentlyTofTeachTotherTinTmostTorga
nizations.TTrue False



5. TheTgreaterTtheTdegreeTofTcustomerTinvolvement,TtheTmoreTchallengingTtheTdesignTandTman
agementTofToperations.
True False



6. GoodsTproducingTorganizationsTareTnotTinvolvedTinTserviceTact
ivities.TTrue False



7. ServiceToperationsTrequireTadditionalTinventoryTbecauseTofTtheTunpredictabilityTofTconsumer
Tdemand.TTrue False



8. TheTvalueTofToutputsTisTmeasuredTbyTtheTpricesTcustomersTareTwillingTtoTpayTforTgoodsTo
rTservices.TTrue False

, 9. TheTuseTofTmodelsTwillTguaranteeTtheTbestTpossibleTde
cisions.TTrue False



10. PeopleTwhoTworkTinTtheTfieldTofToperationsTshouldThaveTskillsTthatTincludeTbothTknowledgeTa
ndTpeopleTskills.
True False



11. AssemblyTlinesTachievedTproductivityTbutTatTtheTexpenseTofTstandardTo
fTliving.TTrue False



12. TheToperationsTmanagerThasTprimaryTresponsibilityTforTmakingToperationsTsystemTdesignTdecisio
ns,TsuchTasTsystemTcapacityTandTlocationTofTfacilities.
True False



13. TheTwordT"technology"TisTusedTonlyTtoTreferTtoT"informationTtechnol
ogy".TTrue False



14. ‘ValueTadded'TbyTdefinitionTisTalwaysTaTpositiveTnumberTsinceT'added'TimpliesTin
creases.TTrue False



15. ServiceToftenTrequiresTgreaterTlaborTcontent,TwhereasTmanufacturingTisTmoreTcapitalT
intensive.TTrue False



16. MeasurementTofTproductivityTinTserviceTisTmoreTstraightforwardTthanTinTmanufacturingTsinc
eTitTisTnotTnecessaryTtoTtakeTintoTaccountTtheTcostTofTmaterials.
True False



17. Special-
purposeTtechnologyTisTaTcommonTwayTofTofferingTincreasedTcustomizationTinTmanufacturingTorTs
ervicesTwithoutTtakingTonTadditionalTlaborTcosts.
True False