WELLCARE EXAM QUESTIONS WITH 100% CORRECT
ANSWERS
Members who fail to pay the required premiums before the end of the grace period (Wellcare has a
three-month grace period) will be terminated. - VERIFIED ANSWER✔✔-true
Providers may create co-branded marketing pieces using the Wellcare name and logo, as long as they
are using the current, approved logo. - VERIFIED ANSWER✔✔-false
A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later
than _____ calendar days from the date of the event or the date the member is made aware of the
issue. - VERIFIED ANSWER✔✔-60
Agents may be investigated after being suspected of noncompliant activity reported through a:
(Select all that apply.) - VERIFIED ANSWER✔✔-CTM
Dual-eligible and LIS beneficiaries that are not at-risk may use a Dual-Eligible SEP once per each of the
______ calendar quarters only.
(Select all that apply.) - VERIFIED ANSWER✔✔-first second third
Verbal permission granted to discuss plan details qualifies an authorized representative to complete
an application on behalf of the beneficiary. - VERIFIED ANSWER✔✔-false
Which of the following statements about completing telephonic enrollments is FALSE? - VERIFIED
ANSWER✔✔-c.
Must include most of the required elements necessary to complete the enrollment.
Which of the following actions are you required to do when contacted regarding an allegation of
noncompliant activity? - VERIFIED ANSWER✔✔-all of these
WELLCARE EXAM QUESTIONS WITH 100% CORRECT ANSWERS
ANSWERS
Members who fail to pay the required premiums before the end of the grace period (Wellcare has a
three-month grace period) will be terminated. - VERIFIED ANSWER✔✔-true
Providers may create co-branded marketing pieces using the Wellcare name and logo, as long as they
are using the current, approved logo. - VERIFIED ANSWER✔✔-false
A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later
than _____ calendar days from the date of the event or the date the member is made aware of the
issue. - VERIFIED ANSWER✔✔-60
Agents may be investigated after being suspected of noncompliant activity reported through a:
(Select all that apply.) - VERIFIED ANSWER✔✔-CTM
Dual-eligible and LIS beneficiaries that are not at-risk may use a Dual-Eligible SEP once per each of the
______ calendar quarters only.
(Select all that apply.) - VERIFIED ANSWER✔✔-first second third
Verbal permission granted to discuss plan details qualifies an authorized representative to complete
an application on behalf of the beneficiary. - VERIFIED ANSWER✔✔-false
Which of the following statements about completing telephonic enrollments is FALSE? - VERIFIED
ANSWER✔✔-c.
Must include most of the required elements necessary to complete the enrollment.
Which of the following actions are you required to do when contacted regarding an allegation of
noncompliant activity? - VERIFIED ANSWER✔✔-all of these
WELLCARE EXAM QUESTIONS WITH 100% CORRECT ANSWERS
