MNGT 361 CH 10 TEST QUESTIONS
WITH ALL CORRECT ANSWERS
What happens during the last step of the organizational development process? -
Answer-The diagnosis and intervention are further refined if the problem was not
solved.
True or false: Multiple organizational development interventions have been found to
work better than single interventions. - Answer-True
In the organizational development process, an attempt to correct a problem is called
______. - Answer-intervention
When is organizational development most likely to succeed? - Answer-When it is
supported by top managers
Organizational development is more successful when it involves ______. - Answer-
short-term goals.
long-term goals.
An organizational development intervention that works in one country ______. -
Answer-may not work in another country
What is the last step of the organizational development process? - Answer-Feedback
Which statement about organizational development is true? - Answer-Successful
organization development usually involves multiple interventions.
Innovations must be ______. - Answer-novel
True or false: Management support has little effect on the success of organizational
development. - Answer-False
Changing the appearance or the performance of a product or a service, or the creation
of a new one, is called ______ innovation. - Answer-product
When is organizational development most likely to be successful? - Answer-When goals
are tied to both short-term and long-term results
, Rather than worry about introducing a new sports recovery product, Gabriel told his staff
that they should repackage the existing products and promote them to professional
basketball teams throughout the country. Gabriel is demonstrating ______ innovation. -
Answer-process
Organizational development efforts are more likely to fail if they ______. - Answer-use
the same intervention across cultures
What are characteristics of products or services regarded as new-direction innovations?
- Answer--They did not previously exist.
-They focus on creating new customers.
A set of interdependent processes and structures that dictate how a company seeks out
problems and solutions, synthesizes ideas into a business concept and product design,
and chooses projects for funding is a(n) ______. - Answer-innovation system
The process of creating something new that can be applied profitably is referred to as
______. - Answer-innovation
What is achieved by integration of innovation activities into business strategies? -
Answer-Employees feel committed to innovation in the organization.
Management is encouraged to dedicate resources to innovation.
When a change is made to a product or service that changes its appearance or
performance, this is known as a(n) ______ innovation. - Answer-product
Achievement of strategic goals through organization development is likely to fail if
______. - Answer-top managers are not committed
When a company alters the way a product is manufactured, conceived, or distributed it
is referred to as ______ innovation. - Answer-process
At Hudson Food Company, managers permit experimentation, risk taking, and tolerate
failure. Which step of supporting innovation does this represent? - Answer-Fostering an
innovative culture and climate
What type of innovation focuses on creating breakthrough products or services that do
not yet exist and are aimed at creating brand new markets and customers? - Answer-
New-direction innovation
What type of structure is best suited to innovation? - Answer-Organic
Which of the following are among the seven methods of fostering innovation? - Answer-
-Institute the necessary human resource policies, practices, and procedures
-Create an innovation strategy
WITH ALL CORRECT ANSWERS
What happens during the last step of the organizational development process? -
Answer-The diagnosis and intervention are further refined if the problem was not
solved.
True or false: Multiple organizational development interventions have been found to
work better than single interventions. - Answer-True
In the organizational development process, an attempt to correct a problem is called
______. - Answer-intervention
When is organizational development most likely to succeed? - Answer-When it is
supported by top managers
Organizational development is more successful when it involves ______. - Answer-
short-term goals.
long-term goals.
An organizational development intervention that works in one country ______. -
Answer-may not work in another country
What is the last step of the organizational development process? - Answer-Feedback
Which statement about organizational development is true? - Answer-Successful
organization development usually involves multiple interventions.
Innovations must be ______. - Answer-novel
True or false: Management support has little effect on the success of organizational
development. - Answer-False
Changing the appearance or the performance of a product or a service, or the creation
of a new one, is called ______ innovation. - Answer-product
When is organizational development most likely to be successful? - Answer-When goals
are tied to both short-term and long-term results
, Rather than worry about introducing a new sports recovery product, Gabriel told his staff
that they should repackage the existing products and promote them to professional
basketball teams throughout the country. Gabriel is demonstrating ______ innovation. -
Answer-process
Organizational development efforts are more likely to fail if they ______. - Answer-use
the same intervention across cultures
What are characteristics of products or services regarded as new-direction innovations?
- Answer--They did not previously exist.
-They focus on creating new customers.
A set of interdependent processes and structures that dictate how a company seeks out
problems and solutions, synthesizes ideas into a business concept and product design,
and chooses projects for funding is a(n) ______. - Answer-innovation system
The process of creating something new that can be applied profitably is referred to as
______. - Answer-innovation
What is achieved by integration of innovation activities into business strategies? -
Answer-Employees feel committed to innovation in the organization.
Management is encouraged to dedicate resources to innovation.
When a change is made to a product or service that changes its appearance or
performance, this is known as a(n) ______ innovation. - Answer-product
Achievement of strategic goals through organization development is likely to fail if
______. - Answer-top managers are not committed
When a company alters the way a product is manufactured, conceived, or distributed it
is referred to as ______ innovation. - Answer-process
At Hudson Food Company, managers permit experimentation, risk taking, and tolerate
failure. Which step of supporting innovation does this represent? - Answer-Fostering an
innovative culture and climate
What type of innovation focuses on creating breakthrough products or services that do
not yet exist and are aimed at creating brand new markets and customers? - Answer-
New-direction innovation
What type of structure is best suited to innovation? - Answer-Organic
Which of the following are among the seven methods of fostering innovation? - Answer-
-Institute the necessary human resource policies, practices, and procedures
-Create an innovation strategy
