MIE 330 Final Exam Questions and
Answers 100% Solved | Graded A+
Strategic Services - ✔✔contributing to business strategy based on
considerations of HR. An emphasis is placed on knowledge of the
competition, the market, and business strategies.
Balanced Scorecard - ✔✔gives top managers a fast but comprehensive
view of the organization via four indicators: (1) customer satisfaction, (2)
internal processes, (3) innovation and improvement activities, and (4)
financial measures
Civil Rights Act of 1866 and 1871 - ✔✔Grants all citizens the right to make,
perform, modify, and terminate contracts and enjoy all benefits, terms, and
conditions of the contractual relationship
Title VII of the Civil Rights Act - ✔✔prohibits discrimination in employment
based on five criteria: race, color, religion, gender, or national origin
Americans with Disabilities Act of 1990 - ✔✔prohibits discrimination against
individuals with disabilities
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,Pregnancy Discrimination Act - ✔✔Prohibits discrimination on the basis of
pregnancy, childbirth, or related medical conditions
Civil Rights Act of 1991 - ✔✔amended the original civil rights act, making it
easier to bring discrimination lawsuits while also limiting punitive damages
that can be awarded in those lawsuits
Strategic Management - ✔✔is a process to address the organization's
competitive challenges by integrating goals, policies and action sequences
into a cohesive whole.
Occupational Information Network (O*NET) - ✔✔An online database
containing job tasks, behaviors, required knowledge, skills, and abilities.
mechanistic approach - ✔✔this approach has its roots in classical industrial
engineering and focuses on designing jobs around the concepts of task
specialization, skill simplification, and reception"Making work so simple,
anyone could do it"
Analysis and Design of Work - ✔✔job analysis, work analysis, job
descriptions
Administrative Services - ✔✔Compensation, hiring, and staffingEmphasis:
Resource efficiency and service quality
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,Business Partner Services - ✔✔Developing effective HR systems that help
the organization meet its goals for attracting, keeping, and developing
people with the skills it needs.
High Performance Work System - ✔✔It involves organizing employees in
productive and efficient ways alongside technical systems.
Diversity trends in today and tomorrow's workforce - ✔✔1. The average
age of the workforce will increase
2. The workforce will become more diverse in terms of gender, race, and
generation.
3. Immigration will continue to affect the size and diversity of the workforce.
Equal Pay Act of 1963 - ✔✔Requires that men and women be paid the
same amount for doing the same job
Rehabilitation Act of 1973 - ✔✔Requires affirmative action in the
employment of individuals with disabilities
Executive Order 11246 - ✔✔Requires affirmative action in hiring women
and minorities
Integrative Linkage - ✔✔dynamic and multifaceted, based on continuing
rather than sequential interaction. HRM is built into the strategy formulation
and implementation process.
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Forces that shape strategy (Porter) - ✔✔1. Buyers
2. Suppliers
3. Substitute Products
4. New Entrants
5. Existing Rivals
Work Flow Design - ✔✔the process of analyzing the tasks necessary for
the production of a product or service
Work-Unit Activity Analysis - ✔✔the raw inputs, equipment, and human
resources are considered first depending on what is needed to make the
product, then activities must be determined (what tasks are required in the
production), the last is output (what is being produced?)
Functional Structure - ✔✔employs a functional departmentalization scheme
with relatively high levels of centralization
Divisional Structure - ✔✔groups together people working on the same
product, in the same area, or with similar customers
Human Resource Management - ✔✔refers to the policies, practices and
systems that influence employees' behavior, attitudes, and performance
Recruitment - ✔✔The practice or activity carried on by the organization with
the primary purpose of identifying and attracting potential employees.Jo
4
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
Answers 100% Solved | Graded A+
Strategic Services - ✔✔contributing to business strategy based on
considerations of HR. An emphasis is placed on knowledge of the
competition, the market, and business strategies.
Balanced Scorecard - ✔✔gives top managers a fast but comprehensive
view of the organization via four indicators: (1) customer satisfaction, (2)
internal processes, (3) innovation and improvement activities, and (4)
financial measures
Civil Rights Act of 1866 and 1871 - ✔✔Grants all citizens the right to make,
perform, modify, and terminate contracts and enjoy all benefits, terms, and
conditions of the contractual relationship
Title VII of the Civil Rights Act - ✔✔prohibits discrimination in employment
based on five criteria: race, color, religion, gender, or national origin
Americans with Disabilities Act of 1990 - ✔✔prohibits discrimination against
individuals with disabilities
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,Pregnancy Discrimination Act - ✔✔Prohibits discrimination on the basis of
pregnancy, childbirth, or related medical conditions
Civil Rights Act of 1991 - ✔✔amended the original civil rights act, making it
easier to bring discrimination lawsuits while also limiting punitive damages
that can be awarded in those lawsuits
Strategic Management - ✔✔is a process to address the organization's
competitive challenges by integrating goals, policies and action sequences
into a cohesive whole.
Occupational Information Network (O*NET) - ✔✔An online database
containing job tasks, behaviors, required knowledge, skills, and abilities.
mechanistic approach - ✔✔this approach has its roots in classical industrial
engineering and focuses on designing jobs around the concepts of task
specialization, skill simplification, and reception"Making work so simple,
anyone could do it"
Analysis and Design of Work - ✔✔job analysis, work analysis, job
descriptions
Administrative Services - ✔✔Compensation, hiring, and staffingEmphasis:
Resource efficiency and service quality
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,Business Partner Services - ✔✔Developing effective HR systems that help
the organization meet its goals for attracting, keeping, and developing
people with the skills it needs.
High Performance Work System - ✔✔It involves organizing employees in
productive and efficient ways alongside technical systems.
Diversity trends in today and tomorrow's workforce - ✔✔1. The average
age of the workforce will increase
2. The workforce will become more diverse in terms of gender, race, and
generation.
3. Immigration will continue to affect the size and diversity of the workforce.
Equal Pay Act of 1963 - ✔✔Requires that men and women be paid the
same amount for doing the same job
Rehabilitation Act of 1973 - ✔✔Requires affirmative action in the
employment of individuals with disabilities
Executive Order 11246 - ✔✔Requires affirmative action in hiring women
and minorities
Integrative Linkage - ✔✔dynamic and multifaceted, based on continuing
rather than sequential interaction. HRM is built into the strategy formulation
and implementation process.
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Forces that shape strategy (Porter) - ✔✔1. Buyers
2. Suppliers
3. Substitute Products
4. New Entrants
5. Existing Rivals
Work Flow Design - ✔✔the process of analyzing the tasks necessary for
the production of a product or service
Work-Unit Activity Analysis - ✔✔the raw inputs, equipment, and human
resources are considered first depending on what is needed to make the
product, then activities must be determined (what tasks are required in the
production), the last is output (what is being produced?)
Functional Structure - ✔✔employs a functional departmentalization scheme
with relatively high levels of centralization
Divisional Structure - ✔✔groups together people working on the same
product, in the same area, or with similar customers
Human Resource Management - ✔✔refers to the policies, practices and
systems that influence employees' behavior, attitudes, and performance
Recruitment - ✔✔The practice or activity carried on by the organization with
the primary purpose of identifying and attracting potential employees.Jo
4
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
