SALESFORCE ADMIN 201 EXAM WITH QUESTIONS AND
CORRECT ANSWERS || LATEST UPDATE 2024/2025
What's the drawback of entering the same data in two systems? - CORRECT
ANSWER data input errors can negatively affect your company's reputation
What's true about outlook integration? - CORRECT ANSWER reps can search
for salesforce records in outlook
Two parts of Lightning Flow - CORRECT ANSWER 1. Process Builders
2. Flow Builders
Lightning flow - CORRECT ANSWER declarative process automation for ever
Salesforce app, experience, and portal
When can processes start? - CORRECT ANSWER When a record is
created/updated or when a platform event occurs
You use a flow builder to... - CORRECT ANSWER build more complex
functionality on a process and start a behind-the-scenes business process when a
user clicks something, like a button
Which declarative tool would you use for the following use case? Guide customers
through the process of troubleshooting issues with your product.
A.Process Builder
B Flow Builder
C.Approvals
,D.Apex - CORRECT ANSWER Flow Builder
Which declarative tool would you use for the following use case? When an
opportunity's discount is higher than 40%, notify the CEO via email and request
sign-off. Provide a way for the CEO to leave comments.
A.Process Builder
B.Flow Builder
C.Approvals
D.Apex - CORRECT ANSWER Approvals
Which declarative tool would you use for the following use case? When the
Annual Revenue field exceeds $500,000 on an account, automatically update the
Customer Priority field to High.
A Process Builder
B.Flow Builder
C.Approvals
D.Apex - CORRECT ANSWER Process Builder
Lightning Flow - CORRECT ANSWER the product that encompasses building,
managing, and running flows and processes.
Flow builder - CORRECT ANSWER a point-and-click tool for building flows.
Flow - CORRECT ANSWER an application that automates a business process by
collecting data and doing something in your Salesforce org or an external system.
3 building blocks of Flow - CORRECT ANSWER 1. Elements
,2. Connectors
3. Resources
Inside a loop, you should avoid: - CORRECT ANSWER Executing actions, like
creating or updating records
Organization layer includes: - CORRECT ANSWER trusted IP ranges
Login IP Ranges
Login hours
Record layer includes - CORRECT ANSWER Org Wide Default
Role Hierarchy
Sharing Rules
Manual sharing
Object layer includes: - CORRECT ANSWER Licence
CRED Permissions (profile or permission set)
The Field layer includes: - CORRECT ANSWER Field Level Security
Page Layouts
Personal info: - CORRECT ANSWER Name, Alias, Email, Phone/Address, Title
Security and Access: - CORRECT ANSWER Username, License's, Profile, Role,
Login History
, Locale: - CORRECT ANSWER Time Zone, Locale, Language, Currency
Settings include: - CORRECT ANSWER Apps, tabs, record types, page layouts,
fields
Permissions include: - CORRECT ANSWER App permissions
System Permission
Standard Object
Custom Object
Standard Profiles cannot be ______ and permissions cannot be ________ -
CORRECT ANSWER Deleted, Edited
Marketing user allows you to - CORRECT ANSWER add/import leads
Marketing user checkbox allows you to - CORRECT ANSWER manage/create
campaigns
Chatter profiles are only for... - CORRECT ANSWER users with chatter free or
chatter external user license
Object Permissions - CORRECT ANSWER only determine the kinds of records
users can view, create, edit, or delete, not the individual records themselves
permission sets - CORRECT ANSWER provide a flexible way to add additional
access to the profile structure and reduce the need for new profiles
CORRECT ANSWERS || LATEST UPDATE 2024/2025
What's the drawback of entering the same data in two systems? - CORRECT
ANSWER data input errors can negatively affect your company's reputation
What's true about outlook integration? - CORRECT ANSWER reps can search
for salesforce records in outlook
Two parts of Lightning Flow - CORRECT ANSWER 1. Process Builders
2. Flow Builders
Lightning flow - CORRECT ANSWER declarative process automation for ever
Salesforce app, experience, and portal
When can processes start? - CORRECT ANSWER When a record is
created/updated or when a platform event occurs
You use a flow builder to... - CORRECT ANSWER build more complex
functionality on a process and start a behind-the-scenes business process when a
user clicks something, like a button
Which declarative tool would you use for the following use case? Guide customers
through the process of troubleshooting issues with your product.
A.Process Builder
B Flow Builder
C.Approvals
,D.Apex - CORRECT ANSWER Flow Builder
Which declarative tool would you use for the following use case? When an
opportunity's discount is higher than 40%, notify the CEO via email and request
sign-off. Provide a way for the CEO to leave comments.
A.Process Builder
B.Flow Builder
C.Approvals
D.Apex - CORRECT ANSWER Approvals
Which declarative tool would you use for the following use case? When the
Annual Revenue field exceeds $500,000 on an account, automatically update the
Customer Priority field to High.
A Process Builder
B.Flow Builder
C.Approvals
D.Apex - CORRECT ANSWER Process Builder
Lightning Flow - CORRECT ANSWER the product that encompasses building,
managing, and running flows and processes.
Flow builder - CORRECT ANSWER a point-and-click tool for building flows.
Flow - CORRECT ANSWER an application that automates a business process by
collecting data and doing something in your Salesforce org or an external system.
3 building blocks of Flow - CORRECT ANSWER 1. Elements
,2. Connectors
3. Resources
Inside a loop, you should avoid: - CORRECT ANSWER Executing actions, like
creating or updating records
Organization layer includes: - CORRECT ANSWER trusted IP ranges
Login IP Ranges
Login hours
Record layer includes - CORRECT ANSWER Org Wide Default
Role Hierarchy
Sharing Rules
Manual sharing
Object layer includes: - CORRECT ANSWER Licence
CRED Permissions (profile or permission set)
The Field layer includes: - CORRECT ANSWER Field Level Security
Page Layouts
Personal info: - CORRECT ANSWER Name, Alias, Email, Phone/Address, Title
Security and Access: - CORRECT ANSWER Username, License's, Profile, Role,
Login History
, Locale: - CORRECT ANSWER Time Zone, Locale, Language, Currency
Settings include: - CORRECT ANSWER Apps, tabs, record types, page layouts,
fields
Permissions include: - CORRECT ANSWER App permissions
System Permission
Standard Object
Custom Object
Standard Profiles cannot be ______ and permissions cannot be ________ -
CORRECT ANSWER Deleted, Edited
Marketing user allows you to - CORRECT ANSWER add/import leads
Marketing user checkbox allows you to - CORRECT ANSWER manage/create
campaigns
Chatter profiles are only for... - CORRECT ANSWER users with chatter free or
chatter external user license
Object Permissions - CORRECT ANSWER only determine the kinds of records
users can view, create, edit, or delete, not the individual records themselves
permission sets - CORRECT ANSWER provide a flexible way to add additional
access to the profile structure and reduce the need for new profiles